Welcome to the No Hesitations Podcast, the show that teaches restaurant owners and operators how to be world class leaders without wasting time and energy.
Your host, Christin Marvin, of Solutions by Christin.
With over two decades of extensive experience in hospitality leadership, Christin Marvin has successfully managed a diverse range of concepts, encompassing fine dining and high-volume brunch.
She has now established her own coaching and consulting firm, collaborating with organizations to accelerate internal leadership development to increase retention and thrive.
Each week, Christin brings you content and conversation to make you a more effective leader.
This includes tips, tricks and REAL stories from REAL people that have inspired her-discussing their successes, challenges and personal transformation.
This podcast is a community of support to inspire YOU on YOUR unique leadership journey.
This podcast will help you answer the following questions:
1. How do I increase my confidence?
2. How do I accelerate my leadership?
3. How do I lower my stress as a leader?
4. How do I prevent burnout?
5. How do I improve my mental health?
So join the conversation and listen in each week on spotify and apple podcasts and follow Christin on LinkedIn.
Artwork by Solstice Photography, Tucson, AZ.
https://solsticephotography70.pixieset.com/
Ready to cook up success with 5 Strategies for Effective Restaurant Management?
In my latest podcast episode, I dive deep into the secret sauce of leadership within the restaurant industry.
Colleague communication is no different than a well-prepared dish - it requires precise ingredients! I break down how clarity in leadership can create a thriving workspace.
Topics in this episode include:
1. How to Establish Clear Expectations
2. Active Listening
3. Providing Constructive Feedback
4. Mastering the Art of Delegation
5. Leading by Example
Feeding your ambition to lead, this episode serves up a robust blend of 5 strategies to elevate your role as a restaurant manager. I delve into the craft of providing feedback that nourishes growth, the subtle art of delegation that empowers your staff, and the importance of mirroring the professionalism you seek.
By embracing the philosophy of continuous learning, I garnish our conversation with recommendations for leadership resources that are as essential as the knife in a chef's hand.
Whether you're a kitchen commander or front-of-house captain, this talk is the secret sauce to your success in the demanding, yet rewarding, world of restaurant management.
Join me, and let's cook up a storm of leadership excellence together.
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Connect with Christin on Linkedin
Curious about how we could partner to grow your leadership and business? Click this link to schedule a 15 minute strategy session.
A recent poll I did on Linkedin showed 60% of restaurants are only retaining their managers for 6-12 months.
Recognizing the significance of this challenge, we wanted to provide you, the listener, with a valuable resource today aimed at proactively addressing and extending this retention timeframe.
Unlock the secrets to a restaurant manager's successful start with hospitality expert Mark Maynard, whose 30-year experience with Union Square Hospitality Group has honed his approach to those crucial first 90 days.
In the episode:
- 0:08: Restaurant Manager Retention Strategies
- 5:38: Transitioning From a Restaurant Career
- 11:24: Transitioning Leaders With Intentionality
- 17:41: Creating a Strategic Hiring Process
- 28:21: Supporting New Employees for Success
- 33:31: Developing Managers for Success
- 42:16: Effective Training and Employee Engagement
As we navigate Mark's transformative journey from landscape architecture to the pinnacle of hospitality, we delve into the nuanced art of manager retention, and the foundational strategies that set the stage for long-term success. His tales of transition, under the mentorship of industry titan Danny Meyer, bring to life the personal and professional shifts that can revitalize one's career path, offering a beacon for those contemplating a similar leap into the entrepreneurial realm.
Imagine transforming every new hire into a thriving component of your restaurant's success story. This episode guides you through creating a strategic hiring process that starts with extending hospitality to job candidates and never lets up.
We dissect the essential elements of onboarding, touching on the significance of setting realistic expectations and the empowerment of early wins. Mark and I share tried-and-true techniques for nurturing new talent, emphasizing the importance of a personal touch from senior leaders to ensure each employee not only fits their role but shines within it.
Listen as we discuss
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Curious about how we could partner to grow your leadership and business? Click this link to schedule a 15 minute strategy session.
In a recent poll on linkedin 43% of leaders surveyed said they experience loneliness 50-100% of the time in their leadership positions.
Leadership can be lonely in any industry, but can especially be felt in the restaurant business. Restaurant owners are often running restaurants solo without a leadership team to brainstorm, strategize with or vent to.
Know you are not alone.
In this heartfelt episode, you'll uncover five practical tactics to create that much-needed supportive network, both within the bustling corridors of your restaurant and in the broader world of hospitality.
This conversation goes beyond the day-to-day grind, touching on the emotional truth of restaurant leadership.
From the power of a warm table touch with your regulars to crafting a vibrant web of industry alliances, I'll walk you through the steps to forge deeper connections and rekindle the sense of community that often gets lost in the shuffle.
Whether you're a seasoned owner or a new manager, let's journey together through these strategies to enrich your professional life with camaraderie and support, making sure your passion for food and hospitality is shared and celebrated with others who understand the unique challenges of our world.
Grab your copy of the 5 Strategies to Combat Loneliness as a Restaurant Leader by emailing me at https://christinmarvin.com/contact
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I have 3 questions for you:
If you are shaking your head to any or all of these questions, we are about to blow your mind!
Transform your team and enhance your restaurant's performance with the insights from Rachael Nemeth, the dynamic CEO and co-founder of Opus.
Her innovative strategies are a game-changer in a sector ripe for disruption. As a descendant of a hospitality-rich lineage and a pivotal figure in Union Square Hospitality Group, Rachael brings a wealth of knowledge to our table, dissecting the flaws in traditional training and revealing how Opus’s multilingual, integrated training platform is shaping the future of restaurant work.
Discover how Opus is not only advancing staff education but also cultivating inclusive work environments where diversity thrives.
During the throes of the pandemic, businesses had to evolve or face extinction.
Rachael illustrates this with the story of ESL Works' extraordinary pivot to support frontline workers with essential safety training—right through their phones.
The birth of Opus from this crucible moment epitomizes the resilience and ingenuity required in today's fast-paced world. This platform has revolutionized the way employees engage with training, removing outdated barriers and ushering in a new era of efficiency and accessibility that benefits both managers and their teams.
As we wrap up this enlightening session, we examine how Opus is not just redefining training, but also enhancing workplace culture and the economic prospects of those in the restaurant industry.
Rachael highlights the importance of a solid start during the initial 90 days of employment and how Opus extends its utility beyond training, serving as a continuous coaching tool.
If you're a leader looking to empower your team with the skills they need to excel, join us to explore how Opus is crafting a cultural shift towards a more inclusive, educated, and opportunity-rich hospitality landscape.
More Resources:
Opus
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Are you a restaurant leader who loves to geek out on self awareness assessments?
If so, stick around as I offer a leadership development resource that focuses on your strengths, rather than your weaknesses.
Today, I am going to:
- highlight the book Strenghtsfinder
- share 5 of the 34 strengths outlined in the book
- give you tips on how you can implement this tool into your restaurant to develop your entire team.
Embark on a transformative journey with me as I unveil the potent impact of the StrengthsFinder tool on the world of restaurant leadership.
Imagine a workplace where each person's unique abilities are not just acknowledged, but actively celebrated - that's the vision I shares in this heartfelt narrative, drawing from my own experiences of self-discovery and team management.
My top strengths - harmony, achiever, responsibility, deliberative, and consistency - are the lighthouse guiding my approach, influencing everything from daily operations to personal ambitions, evidenced by my dedicated annual retreat for reflection.
My enthusiasm is palpable as I recount a pivotal moment: a book that shifted my perspective on potential, both within my team and herself, sparking plans to foster a strengths-focused environment despite initial skepticism from higher-ups.
I reflect on past chances slipped by and looks to a future where strengths assessment is a keystone in the restaurant industry, enhancing support and amplifying individual performance.
Join me to gain insights into a leadership style that's reshaping the restaurant scene, one strength at a time.
Additional Resources:
StrengthsFinder
https://www.gallup.com/cliftonstrengths/en/254033/strengthsfinder.aspx
35 Restaurant Podcasts You Don't Want to Miss | On the Line | Toast POS
https://pos.toasttab.com/blog/on-the-line/restaurant-podcasts
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Curious about how we could partner to grow your leadership and business? Click this link to schedule a 15 minute strategy session.
From the high-octane environment of a restaurant to the hushed tones of a healing space, my journey has been nothing short of miraculous.
Discover the unexpected pathways to wellness as Dierdre Mangan, a luminary in acupuncture and Chinese herbal medicine, joins me to unravel the mysteries of this ancient practice and its profound effects on those battling the stress fires of the hospitality industry.
Dierdre's transition from the culinary chaos to the calm of acupuncture therapy, coupled with her enthralling experiences of aiding her mother through cancer and her own health tribulations, casts a new light on the myriad ways acupuncture can touch and transform lives.
Wrapping up, our conversation isn't just about the needles and the knots; it's a celebration of community, learning, and the vibrant connection we share in Denver.
So, if you're a restaurant leader looking to feed your mind as well as your customers, join us to glean insights that go beyond the menu.
Connect with us on LinkedIn, share this journey with your network, and stay tuned for the next episode.
More about Dierdre:
Website: www.bumblebeeacu.com
Instagram: https://www.instagram.com/bumblebee_acutherapy/
Facebook: https://www.facebook.com/bumblebeeacu
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Curious about how we could partner to grow your leadership and business? Click this link to schedule a 15 minute strategy session.
If you are a restaurant owner or operator looking to increase sales or enhance your beverage program, listen up. Today, I am interviewing an owner and producer of one of the most explosive beverage trends for 2024, non alcoholic cocktails.
Unlock the secret to enticing your guests with the allure of a perfectly crafted non-alcoholic cocktail.
Join me, Christin Marvin, as we sit down with Louie Catizone, the innovative mind behind St Agrestis, to discuss the seismic shift in the beverage industry toward alcohol-free options that don't skimp on sophistication or flavor.
This episode promises to redefine your dinner outings with insights into the creation of non-alcoholic concoctions like the Phony Negroni and Amaro Falso, beverages that are quickly becoming the pride of menus at trendsetting restaurants and bars.
We'll reveal how these expertly crafted drinks are not just alternatives but are stars in their own right, reshaping the future of social dining.
In our candid conversation, Louis shares the meticulous three-year process of formulating a Negroni sans alcohol that still carries the beloved cocktail's signature complexity.
We'll find out how St Agrestis is mastering the art of non-alcoholic mixology, weaving in cultural backstories and revolutionizing the way these beverages are integrated into menus.
From the importance of presentation to the training of staff in conveying the unique narrative of each drink, this episode is your guide to understanding and embracing the cultural and practical shifts paving the way for a new era of inclusive and mindful drinking.
So, whether you're exploring sober curiosity or just yearning for a night out that leaves you feeling clear-headed in the morning, let's raise a glass to the non-alcoholic cocktail revolution.
Learn more about St. Agrestis
@st_agrestis
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Curious about how we could partner to grow your leadership and business? Click this link to schedule a 15 minute strategy session.
If you're a restaurant owner seeking clarity and a strategic approach to enhance your restaurant's marketing, this episode is for you.
Unlock the secrets of restaurant marketing success as we sit down with Chip Klose, the brains behind the book 'Restaurant Marketing Mindset.'
We discuss the real definition of marketing, how 80% of marketing happens behind your back and why there is a relationship between marketing and operations that must exist for any restaurant to succeed.
Our discussion serves up a platter of perspectives on how the subtleties of marketing weave into the tapestry of operational excellence.
Diving into Chip's book-writing adventure, we expose the realities of drafting a manuscript and the creative odyssey that ensues.
Listen closely for a fresh take on the truth that much of your restaurant's marketing magic occurs outside the direct purview of an owner, deeply rooted in the emotional bonds and perceptions of your diners.
We're stirring the pot on the role of social media and the essence of marketing for those offering products or services, with a focus on the indispensable task of honing in on your audience.
Our chat pulls back the curtain on the necessity of intention in communication, revealing how a well-orchestrated marketing symphony plays in concert with systems and goals. It's not about posting for the sake of visibility; it's about crafting a narrative that resonates and endures.
We've garnished this segment with practical exercises from Chip's book, giving you the ingredients to ensure your restaurant thrives, even if you step away from the helm for a fortnight.
Raising a glass to hospitality, we recount tales of generosity and attentiveness inspired by none other than Danny Meyer's Union Square Hospitality Group.
By empowering staff with the freedom to dazzle guests spontaneously, we highlight the exponential value ingrained in authentic moments of surprise and delight.
Moreover, we dissect market research's pivotal role, debating whether to construct a product and then seek an audience or to sculpt an offering that suits an existing demand.
This episode is a deep dish of wisdom, not only on strategies but also cultivating a marketing mindset that champions adaptability, customer-centric service, and a vision that unites your team for an enduring narrative of success. Join us for a masterclass in transforming your restaurant into a story that's relished and recounted time and again.
To learn more about Chip Klose and his book, "The Restaurant Marketing Mindset," visit his website.
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Curious about how we could partner to grow your leadership and business? Click this link to schedule a 15 minute strategy session.
Are you a people pleaser? Is your people pleaser leadership style getting in the way of having tough conversations with your team or leading you to resent them? If so, tune into this episode.
In today’s episode, I will teach you how:
- leading with a people pleaser mindset in the hospitality can help you be successful and hold you back
- give you 3 tips on how you change start shifting your leadership style to one that’s more productive.
Struggling with the urge to please everyone can be an Achilles' heel for many leaders. If this is you, let's connect.
As we navigate the high-stakes environment of hospitality management, this episode peels back the layers of a people-pleaser leadership style, examining the hidden toll it takes on restaurant operations and personal well-being.
With insight from fellow industry leaders, we share personal anecdotes that illuminate the deep-seated childhood origins of these self-sabotaging habits.
We're not just recounting woes; this conversation is packed with actionable advice to help you strike a healthier balance, delegate strategically, and foster resilience in your team.
This candid dialogue also tackles the beast of burnout and the transformative journey from a congeniality-driven manager to an empowering, decisive leader.
I dissect the crippling effects of high staff turnover on service quality and operational costs, emphasizing the necessity of tough yet constructive conversations.
By providing a framework for clear expectations, performance metrics, and growth opportunities, I shed light on the path to a more efficient and harmonious restaurant culture.
So if you're ready to trade in the exhaustion of people-pleasing for a leadership style that energizes and elevates your team, this episode is your guide to making that leap.
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Curious about how we could partner to grow your leadership and business? Click this link to schedule a 15 minute strategy session.
Have you ever felt the pull to drop everything and chase your culinary dreams?
Discover how Gloria Badilla's Chilttepica Salsa is not just a business, but a movement empowering communities.
Gloria Badilla, the visionary founder of Chilttepica Salsa, did just that, and she's here to stir up some inspiration.
As we slice into Gloria's story, we uncover her decade-long journey of cultivating both Chilttepica Salsa and a dedicated team that thrives on community support.
We spice up the conversation with tales of the Chiltepin pepper, an ingredient that's not just a flavor enhancer, but a thread woven into the rich tapestry of her family's heritage and the Arizona Sonora Desert's culture.
This episode is a feast of wisdom for anyone hungry to understand the intricate recipe for launching and growing an artisanal food business with deep local roots.
From the humble beginnings at farmers markets to the potential of lining the shelves at Costco, we flip the lid on what it really takes to succeed in the small business food scene.
It's not just about the barcodes and nutrition labels—it's about the stories, the chance encounters, and the resilience in the face of operational and financial hurdles.
Then, journey with us to a small farming community by the Sonora River, where a group of hardworking mothers mix tradition with empowerment, serving as the backbone of Gloria's salsa empire.
As we savor the details of managing work and family in the agricultural cycle, you'll taste the struggle and triumph through the pandemic and get a sneak peek at what's simmering next for Gloria and her team.
Join us for a true story of passion, perseverance, and peppers that's sure to leave you craving your next big adventure.
Get Your Taste of Chilttepica here online or visit:
Tucson Botanic Gardens
Tohono Chul
Food Conspiracy Co-op
La Estrella Bakery
Tucson City of Gastronomy
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This episode isn't just a look into our sober life; it's a blueprint for anyone curious about how sobriety can cement a partnership and offer a renewed sense of purpose.
Embarking on a sober journey isn't just about giving up a substance; it's about rediscovering life and love through a clear lens.
Tyler and I open up about the raw and transformative experience we faced as a couple when we chose to eliminate alcohol from our lives.
As we peeled back the layers of our past indulgences and the social tapestry we'd woven around them, we found ourselves embarking on a profound journey of rediscovery.
From the moment we decided to clear our home of over 50 cases of wine to redefining how we engage in the vibrant culinary world of Denver, this episode is rich with the narrative of our evolution.
Listen in as we share the strategies that kept us socially connected and professionally active in the restaurant industry, despite our newfound sobriety.
We candidly discuss the challenges of relearning to enjoy activities, from dining out to golfing, without the familiar clutch of a drink.
Join me for a conversation that promises not only insights but also inspiration for those considering a life free from alcohol.
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Today, I am proud to share an episode with my friend, Adam Lamb.
Chef Coach Adam Lamb has been a wonderful advocate and advisor for me in my new journey as an entrepreneur.
He and I were planning on recording an episode on job satisfaction in the hospitality industry and then, as we do, we got into a deep conversation about our successes and challenges as entrepreneurs and said, fuck it, let’s hit the record button.
If your job satisfaction in the hospitality industry is slipping, I've been there, let's chat.
In this episode with get real about our lessons in:
- Vulnerability
- Growth
- The Power of Community Connections in our Business Success
Subscribe and listen here https://www.buzzsprout.com/2220802/14356766
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Embarking on an entrepreneurial journey is much like sailing into a stormy sea; it tests your resilience and demands a strength you may not know you possess.
Together with the charismatic Chef Coach Adam Lamb, we navigate the tumultuous waters of business ownership, sharing our own stories of vulnerability and the pivotal role community plays in weathering the tempest.
From the hospitality industry's grind to the enlightening transition of working on your business rather than in it, this episode is a lighthouse for those seeking guidance through the fog of entrepreneurship.
Let's talk about transformation, not just of businesses but of lives. Our candid sharing of a personal health saga, from back surgery to battling addictions, intersects with the philosophy of 'mr 1%'—the belief that tiny, consistent improvements lead to monumental change.
Adam and I discuss how prioritizing physical health can be the keystone to taking on new ventures, all while reinforcing the importance of resilience, whether you're solo at the helm of your enterprise or part of a larger crew.
As we chart our course towards the horizon, the episode unveils strategies for building resilience and the importance of genuine human connections, even amidst the solitude of solopreneurship.
We also cast our gaze forward, sharing dreams of culinary travel and the cultural immersion it promises. If you're ready to embrace the next wave of personal and professional growth, this conversation with Adam Lamb offers the insights and humor needed to navigate the entrepreneurial seas.
You can learn more by emailing him at adam@cheflifecoaching.com, or call 828-407-3359
Facebook @https://www.facebook.com/chefadammlamb
LinkedIn @ https://www.linkedin.com/in/adamlamb/
Instagram @ https://www.instagram.com/chefadammlamb/
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Curious about how we could partner to grow your leadership and business? Click this link to schedule a 15 minute strategy session.
If you are curious about getting sober but uncertain about what living a sober life would look like while working in the restaurant industry, then this episode is for you.
Today, we are talking with Cliff Blauvelt, Denver restaurant owner about:
- his journey to sobriety
- how sobriety has impacted the success of his restaurant, Bodega
- how he has built a team of like minded people
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Imagine transforming your darkest hour into your finest triumph. Cliff Blauvelt did just that, reinventing himself and his Denver restaurant, Bodega, into a haven of sobriety within a field often drowning in excess.
As he recounts his journey from the depths of addiction to the peaks of personal and professional achievement, Cliff offers a raw, honest perspective on the difficulties of personal growth under the weight of a high-pressure culinary career. His story isn't just one of recovery but of revolutionizing the very culture of his workplace, prioritizing the health and wellness of his team.
Join us on this episode for a heart-to-heart with a man who turned his life's hardest lessons into a beacon of hope for others. Cliff shares the poignant shifts in his life post-sobriety, from redefining his social circles to rediscovering passions once clouded by alcohol.
As he leads Bodega, he also pioneers a new kind of leadership in the hospitality industry—one that's not afraid to put mental health at the forefront. The ripple effect of Cliff's transformation reaches far beyond his own life, as he fosters a community of support and growth at his restaurant and in the surrounding Sunnyside neighborhood.
We wrap up with a look at Bodega's ripple effect, extending a hand of support to a community grappling with its own challenges. Cliff's commitment echoes in the ethos of organizations like AA; service, support, and shared experience can be powerful catalysts for change.
With the growth and success of Bodega and the buzz around a new location, this episode is a testament to the transformative power of sobriety, the value of community, and the profound influence of one individual's journey on shaping a healthier, more connected industry. Join us for a conversation that's as inspiring as it is instructive, a true testament to the human spirit's ability to overcome and uplift.
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If you, your restaurant team or anyone you know is in need of mental health or substance abuse resources, CHOW can help. Click here to view their meeting schedule and additional resources.
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Curious about how we could partner to grow your leadership and business? Click this link to schedule a 15 minute strategy session.
If you are a Chef or restauranteur that is curious about how to turn your restaurant into a well oiled machine, this episode for you.
Today, we are talking with Simon Zatyrka, the Culinary Mechanic about:
- Transforming your restaurant into a streamlined operation
- Nurturing your team's growth through effective teaching
- How to go from burnout to entrepreneur.
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Join us as Simon Zaturka, the Culinary Mechanic, shares the secrets to revving up your restaurant's engine for peak performance. With over 30 years of culinary finesse, Simon has transformed his chef's apron into an entrepreneur's suit of armor, and in this gripping discussion, he unfolds the roadmap to optimizing restaurant operations and nurturing a team's growth that won't just survive but thrive through any industry shakeup.
Simon and I travel down memory lane, reminiscing on the impactful shift from top-down to collaborative leadership styles. We reveal how the power of teaching and promoting from within can forge an unbreakable team spirit, capable of adapting to major staffing overhauls.
Relish the stories of kitchens transformed into meritocracies, where every saucepan and spatula has a purpose, and every team member knows their value. We highlight the importance of fostering a workplace where innovation isn't just encouraged—it's the main ingredient.
Huddle close for the final act of our culinary saga, where we explore the personal and professional renaissance that comes after the flames of burnout are extinguished. Picture a world where chefs carve out new niches beyond the kitchen, from tech-savvy solo ventures to leadership coaching.
Learn how the Culinary Mechanic shifted gears, launching a successful consulting firm and a podcast to amplify the voices of those who cook, create, and lead with gusto. Get a taste of the diverse chef's journeys, stir in a dash of resilience, garnish with innovation, and you've got a recipe for an episode that's as nourishing for the soul as it is for the mind.
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Curious about how we could partner to grow your leadership and business? Click this link to schedule a 15 minute strategy session.
If you are a restaurant owner facing the challenge of building a successful business while staying true to your values, then stick around.
In this episode, we unravel the art of building a prosperous business while:
- staying true to your values
- addressing industry pain points
- achieving a harmonious balance between business growth and personal fulfillment
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I am honored to welcome Wil Brawley, Co-Owner, Schedulefly Restaurant Employee Scheduling Software + Host of the Restaurant Owners Uncorked podcast with over 500 episodes and over 600,000 downloads (Wil's Flip Phone # is 704-906-2031 and he's always happy to chat).
***Mention the No Hesitations Podcast to get 10% off at Schedulefly***
As we peel back the layers of Schedulefly's growth, you'll hear how Will and his team embraced the challenge of fine-tuning the balance between scaling a business and living a life unencumbered by an all-consuming workload. It's a testament to the power of a resilient, customer-centric approach that flourished amidst the waves of a pandemic and the trials of a ransomware attack.
This chapter of our dialogue is an inspiring blueprint for anyone looking to cultivate a business environment where the well-being of one's team is as crucial as the satisfaction of the customer base.
Our insightful exchange culminates with an exploration of why a user-friendly experience is crucial to building trust and loyalty among clients. You'll be regaled with an account of a client's brief departure and swift return to the simplicity of Schedulefly, a move that underscores the value of intuitive technology in a field where human connection takes center stage.
The episode wraps up with a celebration of leadership and a nod to the unwavering spirit that defines the restaurant community. Join us for this illuminating episode and walk away with a renewed perspective on what it means to lead and succeed in the restaurant industry.
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If you are a Tucson local restaurant owner looking to increase your sales by engaging more in your community, this episode is for you.
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https://www.solutionsbychristin.me/blog
Shane Reiser, CEO and "Head Foodie of Tucson Foodie," joins me, Christin Marvin, to dish out his flavorful story behind Tucson Foodie. You'll be captivated by how Shane's leadership journey has been spiced up with lessons on setting healthy boundaries and transitioning from a single revenue stream to a smorgasbord of business ventures, all while keeping the local food scene sizzling post-COVID-19.
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As Tucson's palate expands, so does the need for innovative engagement. Feast your ears on how the Tucson Foodie Passport and Insiders Club are revolutionizing the way food enthusiasts connect with Tucson's diverse culinary landscape.
Shane and I chew over the growing pains and triumphs of rebranding the platform, emphasizing the importance of community support for local restaurants and the strength in numbers when it comes to Tucson's mouth-watering, locally-owned eateries.
Wrapping up our epicurean exchange, we get a serving of insight into Tucson Foodie's unique approach to sustainability in the food media industry. From ditching traditional revenue avenues to stirring up buzz with food festivals and wellness events, we're cooking up ways to keep our platform—and Tucson's restaurant scene—booming.
Join us at our table where collaboration is the secret sauce to success, and discover how Tucson's food culture is much more than just a trend; it's a testament to the power of community.
To Learn More about Tucson Foodie's Programs Visit:
http://www.tucsonfoodie.com
http://www.insiders.tucsonfoodie.com
http://passport.tucsonfoodie.com
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Embark on a flavorful journey with us at the TenWest Festival, where Tucson's very own esteemed Janos Wilder, president of the City of Gastronomy, unravels the tapestry of local heritage and innovation at the table.
Join Nick and I as we traverse the impact of Tucson's UNESCO City of Gastronomy title.
Revel in stories of chef ambassadors taking regional tastes to the world stage, and how Tucson's agricultural legacy fuels a resurgence of pride in heritage foods.
Prepare your palate for a feast of knowledge as we uncover the art behind Tucson's culinary renaissance. With Janos's guidance, we explore the transformation of the iconic Chile Relleno and other local dishes that merge with international flavors, illustrating the culinary creativity that defines Tucson.
Our conversation doesn't stop at taste, as we spotlight the City of Gastronomy's role in championing sustainability, local sourcing, and ethical employee practices.
Discover how these efforts weave a sustainable future for Tucson’s gastronomy, ensuring the preservation and celebration of heritage foods for generations to come.
Venture with us into the intimate and exclusive world of Studio Janos, where Janos's passion for storytelling through food takes center stage. Each dish served is a narrative of local ingredients and culinary heritage, crafted in an experience that caters to a select few.
Tune in for a feast of culture, innovation, and the unyielding values that sustain Tucson's gastronomic identity.
More Resources
Learn more about The City of Gastronomy here
Audio today brought to by Cloud Microphones
Check out the TenWest Festival here
Get involved with StartUp Tucson here
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In this episode, I highlight the 3 steps to overcoming burnout, self awareness, setting boundaries and prioritizing self care.
Have you ever felt the crushing weight of burnout, where every day feels like a marathon with no finish line in sight?
I've been there, and in this episode, I, Christin Marvin, pull back the curtain on my own battle with burnout in the relentless restaurant industry. With raw honesty, I recount the pivotal moments that propelled me from a state of physical pain and professional discontent to founding my own company, where joy and autonomy are now my daily companions.
As I delve into my journey, I open up about the transformative power of self-awareness, the strength found in setting boundaries, and the life-affirming practice of self-care.
This episode isn't just another burnout story; it's a road map for anyone in the throes of the restaurant world's frenetic pace who yearns to reclaim their passion and steer their business toward success.
I share the practical steps that helped me pivot, from seeking guidance through coaching to embracing nutrition, meditation, and journaling. Listen in and discover how taking these steps can not only lead you out of the depths of burnout but also spark profound personal growth and a renewed sense of purpose.
Subscribe and follow the No Hesitations podcast for this inspiring episode that promises to light the way for leaders in search of a healthier, more balanced professional life.
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Ever find yourself stuck in a job that's just not cutting it?
Ever felt the grip of self-doubt holding you back?
You're not alone.
Join me, your host Christin Marvin, as I sit down with the inspiring Tatiana Timmins, a lighthouse in the field of learning and organizational development. Tatiana opens up about her journey, shedding light on her evolution from self-judgment to empowerment, and her dedicated mission to embolden new recruiters.
I’d love to learn more about you, the listener. Complete this brief survey here.
We journey through Tatiana's thrilling training trips, explore her self-growth, and uncover the transformative power of acceptance and confidence. Buckle up as we navigate the raw narrative of personal growth and the courage to embrace change.
We discuss the often overlooked correlation between job satisfaction and happiness, debunk the myth that money brings joy, and underline the crucial importance of listening to our physical and emotional signals.
This candid conversation is a reminder to honor our bodies and fears, and muster the courage to make necessary changes for our well-being. Tune in for a heartening exploration of fear, growth, and the bravery to seek better situations.
You won't want to miss it.
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To learn about other ways I support the hospitality industry, email me here Christin Marvin
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Learn about leadership from the perspective of competitive sports.
Brace yourself for a conversation that blends leadership, the beauty of competitive sports, and the essence of true camaraderie. We're joined by Andrew Mangan and Ryan Farrell, two ultimate Frisbee maestros who have managed to keep their 20-year-old friendship intact amidst their competitive spirit. Their intriguing story highlights how a shared love for a sport can not only nourish friendship but also foster remarkable leadership skills.
We’re thrilled to have guests, Ryan and Andrew give us a fresh insight into leadership development. They illuminate their journey, discussing various inspirations and emphasizing curiosity and hard work as driving forces behind successful leaders.
In line with this, we probe into the role of personal growth and curiosity in leadership, underscoring its significance in decision-making, maintaining relationships, and accountability.
In the final chapter, we delve deeper into the realms of resilience, toughness, and competitiveness with Andrew and Ryan. Drawn from personal experiences, the duo shares how these elements have played a pivotal role in their leadership journey.
It's all about how hard love for competitiveness or the bond forged through shared experiences can steer your leadership path. Get set for a captivating exploration of leadership, competitiveness, and camaraderie that will leave you with inspiring insights.
Don't miss out on this one!
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This is how leadership skills crafted in a bustling restaurant can seamlessly transfer into the real estate industry.
Our guest, Nick Papantonakis, has done exactly that. After spending over a decade climbing the ranks at Snooze AM Eatery, Nick now takes his proven leadership acumen into a whole new realm, real estate.
Hear him recount his journey from a 16-year-old looking for a job to a leadership junkie, shaping future leaders and his recent transition to the real estate industry.
We also delve into the contentious debate about the role of education in the restaurant business. Drawing from personal experiences and contrasting perspectives, we navigate the shifting tides of opinions on college degrees in the hospitality industry.
From appreciating the undeniable value of hands-on experience and emotional intelligence to questioning the relevance of higher education, we dissect it all. Listen in to hear his story as a PhD dropout and the myriad reasons why one might decide to pursue higher education.
Finally, we shift gears to listen to a riveting tale of a restaurant manager who was dealt a career-defining ultimatum. Discover how he regained his footing with a change of scene and a new leadership position. His journey poses a stark reminder of the challenges of balancing work with family life, especially under the current pandemic scenario.
Wrapping up, we engage with Nick Papantonakis co-host of the podcast, "Brewskies, and House Keys", discussing his journey from education to real estate and the critical role of mentorship in the industry.
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Here's what it takes to climb the ranks in the restaurant industry.
Michael Seznec, Senior Vice President and partner of Boston-based Himmel Hospitality Group, is here to spill the secrets. From his humble beginnings washing pots, to now being a leader in the industry, Michael's deep-rooted passion for food and travel has led him on an exciting journey.
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Tune in as he shares his experiences - the highs, the lows and everything in between.
Throughout this episode, we tap into the influence of hospitality on our lives. Early experiences in service, exceptional restaurant encounters in New York, and a shared passion for teaching have all contributed to our career choices. Drawing parallels between teaching and training a restaurant team, we shine a light on the countless opportunities for learning in the food and beverage industry.
From here, we segue into the mentors who’ve shaped us and the lessons learned from the likes of Danny Meyer, creator of the modern American restaurant.
Fasten your seatbelts as we delve into the undertow of the COVID-19 pandemic on the restaurant industry. Michael candidly shares how he navigated the turbulence, the challenges faced, and the rewards reaped.
We also touch on the importance of mental health in our industry, the value of therapy for personal growth and how to find your voice. Listen in for a hearty serving of wisdom, humor, and everything that makes hospitality, in essence, human.
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This is an incredibly exciting episode for the show because I'm bringing you, the listener, inside the awesome world of coaching.
Understanding coaching might be tricky if you've never tried it, so I thought, what better way to explore its impact than by giving you a firsthand look into the coaching experience. This style of episode is just the beginning, and I'm thrilled to kick it off with the amazing Chef Coach, Adam Lamb.
Join us for the conversation today to gain insights on the following:
- The coaching session experience
- Holding the vision as the boss during a session
- What happens when you guide the client to find the answers to their questions
- What commitments come to life when a client has a moment of insight around how they can utilize their own tools and resources to move the needle towards success and happiness
Chef Coach and Mentor, Adam Lamb
Adam M Lamb is a professional chef with forty years of experience in standalone restaurants, hotels, resorts, multi-entertainment facilities and senior living communities.
Now, his mission is coaching and mentoring chefs and hospitality professionals on Leadership, Emotional Intelligence, Communication & Relationship Skill at ChefLifeCoaching.com
He is the host and producer of three popular hospitality podcasts; Chef Life Radio, dedicated to chefs who want to enjoy their career without sacrificing their lives, the Line Check podcast, redefining culinary leadership for the #newhospitalityculture and Turning the Table with Jim Taylor of Benchmark Sixty, the most progressive restaurant podcast featuring staff-centric operating solutions for the food and beverage industry’s most persistent problems.
Chef Adam is a highly regarded consultant for the hospitality industry on the subjects of change management, improving organizational culture and internal community building.
He speaks on the topics of mental health awareness and addiction in the industry, rites of passage, initiation and other’s men’s topics.
You can learn more by emailing him at adam@cheflifecoaching.com, or by calling 828-407-3359
Facebook @https://www.facebook.com/chefadammlamb
LinkedIn @ https://www.linkedin.com/in/adamlamb/
Instagram @ https://www.instagram.com/chefadammlamb/
Resources from Show/Guest Notes:
Co-Active Training Institute
Fresh Air Podcast (Adam referenced)
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Jim Taylor
Entrepreneur | Thought Leader | Restaurateur
As the Founder and CEO of Benchmark Sixty Restaurant Services, Jim has worked alongside small, medium and large restaurant companies in North America and the UK in order to help them understand how new concepts like compartmentalized business productivity and employee workload are both measured and leveraged in order to improve the hospitality industry.
His encouragement for leaders to “see things differently” has been instrumental in the strategy and execution of several successful businesses.
Jim is the co-host of “Turning The Table”, the most progressive weekly podcast for today's food and beverage industry, featuring staff-centric operating solutions for restaurants, and was recently named to Vancouver, British Columbia’s top 100 business innovators of 2022.
Jim is confident that there is a new way forward for the industry, and is on a mission to improve the career experience for the next generation of hospitality professionals.
All in all he is motivated to “Think Differently”, “Protect People”, “Change Restaurants” and believes that “Retention is the new cool �
On Today's episode we cover:
1. How Imposter Syndrome is your bodies way of telling you're leveling up.
2. How to develop yourself as a entrepreneur
3. How focusing on community, networking and strategic partnerships can help you grow your business.
Resources from Show/Guest Notes:
https://www.bbc.com/worklife/article/20231101-why-surge-pricing-is-coming-at-restaurants-online-retailers-and-more
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This week, we are honored to welcome TJ McReynolds to the podcast.
TJ is driven by the opportunity to create meaningful and impactful relationships through community, sustainability, and education.
I’d love to learn more about you, the listener. Complete this brief survey here.
He is a converted life-long restaurant hospitality professional currently acting as a Principal Customer Success Manager for SafetyCulture.
With 10+ years of experience specializing in restaurant operations, team management, service & hospitality, food safety, coaching & development, and financial strategy, TJ is confident in his ability to excel in the Technology & Customer Success industry. He excels when challenged, and embraces any opportunity to continue his growth and development.
TJ has 3 kids and an amazing partner at home, does his best to enjoy the adventure that life is!
Key takeaways from this episode include:
1. How TJ's career in the restaurant industry has equipped him with valuable skills that transcend industries and ensure his success in various endeavors.
2. TJ's strategic preparation for transitioning from restaurant operations to the tech sector.
3. The profound influence of systems on workplace culture.
4. TJ's improved work-life balance, which is now better than ever before.
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On this episode, Nick and I chat with Janos and Ben Wilder about the following:
1. Janos' Double James Beard Award Victory
2. Janos' Post-Pandemic Comeback Plan
3. Ben's Transition from the Kitchen to Desert Preservation Passion
Chef Janos Wilder boasts an impressive culinary career, having earned 12 James Beard award nominations and clinched the prestigious James Beard Award twice; once for Rising Star of American cuisine in 1990 and for Top Chef in the Southwest in 2000.
Over the course of four decades, he has owned five restaurants, lent his expertise to numerous successful dining establishments as a consultant, and authored two acclaimed cookbooks.
Janos' national renown as a trailblazer and innovator in Southwest Cuisine is rooted in his unwavering passion for French culinary traditions and his commitment to utilizing locally sourced ingredients, both of which have been fundamental to his success.
Now, breaking his retirement, Janos embarks on an exciting new venture called Studio Janos, and today, he will share more about this exciting project.
Ben Wilder is a biogeographer, botanist, and desert ecologist whose research looks at the origin and future of the Sonoran Desert.
He is co-founder and Director of the Next Generation Sonoran Desert Researchers (N-Gen). His scientific and conservation efforts strive to combine multiple disciplines and perspectives to better understand and care for the desert that drives his passion.
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Learn how to recognize the subtle symptoms of burnout among hospitality professionals and acquire effective strategies to regain balance and vitality in this demanding field.
Join us as we discuss an interesting article in Forbes recently that said the World Health Organization has officially classified burnout as a medical diagnosis. Their diagnosis is “a syndrome conceptualized as resulting from chronic workplace stress that has not been successfully managed.”
The four symptoms for diagnosing burnout include:
Burnout is something that is not a danger just to the hospitality industry but to many industries and it’s calling us to action to change the way we think about workload.
Here are three effective strategies you can use to prevent burnout:
1. Mastering the art of setting boundaries.
2. Pursuing hobbies outside of work.
3. Conducting a self-energy audit.
Don't let burnout overshadow your passion for hospitality – explore practical tips to nurture your well-being and succeed in the industry.
Resources from Show/Guest Notes:
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In this episode, John Hinman, founder of CHOW (Culinary Hospitality Outreach Wellness and Hinman Pies shares:
1. His recovery journey and story of the why behind CHOW.
2. Memories of working with his dear friend, Matt Selby, a beloved Chef with Denver community recently lost.
3. His approach to his future as the owner of Hinman Pies.
Resources:
If you or anyone you know needs mental health or substance abuse resources, visit https://chowco.org/. They offer daily meetings and have tons of resources available for restaurant owners and managers who want to understand how to talk about and support mental health and substance abuse for their teams.
Promo Code:
This code is good thru 11/18 for 10% off any purchase at Hinmanpie.com / Local pickup only.
The code is TALKABOUT10
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Welcome our first guest, former NY Mets player turn CEO and Co-Founder of Mindready, Jeremy Wolf.
In this episode:
- Jeremy candidly discusses the mental and physical hurdles faced by professional athletes.
- Explores the concept of mental fitness.
- Guides us through the motivation behind launching Mindready.
- Offers valuable insights into the significance of mental fitness in an athlete's success.
Jeremy's company, Mindready, is a sport psychology coaching and education company for athletes.
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Explore Christin's remarkable journey into the hospitality industry, which commenced when she took on the role of a cook at the tender age of 15.
Over the course of her career, she has accumulated a wealth of experience, which encompasses:
1. Managing at the prestigious Broadmoor Hotel, where her passion for hospitality, fine dining, wine, and classic cocktails ignited.
2. Spending five transformative years with the Bonanno Group, progressing from a General Manager role to ultimately becoming a Managing Partner.
3. Undertaking a pivotal role with Snooze A.M. Eatery, where she adeptly served as both General Manager and Regional Manager during the company's rapid expansion phase, overseeing its remarkable growth from 6 to an impressive 48 locations.
4. During the challenging times of the pandemic, Christin made a significant contribution to the team at Sweet Cow Ice Cream, playing a key role in the company's expansion efforts and ensuring that the finest ice cream made its way to the Colorado community.
Driven by her passion and extensive expertise, Christin took the bold step of founding her own enterprise, Solutions by Christin.
In this endeavor, she collaborates with organizations to expedite internal leadership development. Her portfolio includes offering coaching and consulting services to individuals within the hospitality industry.
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My website: ChristinMarvin.com
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Join Nick and Christin on this episode as they delve into their personal leadership journeys and the motivation behind creating The No Hesitations Podcast.
I’d love to learn more about you, the listener. Complete this brief survey here.
In this episode, you'll discover:
1. Our podcast's overarching objectives.
2. Christin's remarkable evolution from a seasoned hospitality industry professional to a thriving coach and consultant.
3. Nick's unwavering passion for outdoor education and his post-Master's degree journey.
Our podcast aims to:
- Offer valuable leadership development resources, empowering listeners to fast-track their personal growth.
- Combat burnout by providing strategies for more sustainable and fulfilling leadership.
- Encourage a shift from mere survival to thriving in leadership roles.
- Equip you with the necessary tools for a leadership transformation.
- Foster a supportive community where leaders can connect and network with like-minded individuals.
- Facilitate mentorship opportunities, making leadership less isolating and more collaborative.
- Slow down so you can speed up.
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My website: ChristinMarvin.com
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Welcome to the No Hesitations Restaurant Leadership Podcast, hosted by Christin Marvin, of Solutions by Christin.
The goal of this show is to help leaders be more effective so they can evoke personal and professional transformation.
I’d love to learn more about you, the listener. Complete this brief survey here.
With over two decades of extensive experience in hospitality leadership, Christin Marvin has successfully managed a diverse range of concepts, encompassing fine dining and high-volume brunch. She has now established her own coaching and consulting firm, collaborating with organizations to accelerate internal leadership development so they can increase retention and operate thriving businesses.
Each week, the show features interviews and coaching sessions with industry leaders to make you a more effective leader.
This includes tips, tricks and REAL stories from REAL people that have inspired us-discussing their successes, challenges and personal transformation.
This podcast is a community of support to inspire YOU on YOUR unique leadership journey.
This podcast will help you answer the following questions:
1. How do I increase my confidence?
2. How do I accelerate my leadership?
3. How do I lower my stress as a leader?
4. How do I prevent burnout?
5. How do I improve my mental health?
Subscribe and join the conversation each week and follow Christin Marvin on LinkedIn.
Artwork by Solstice Photography, Tucson, AZ.
https://solsticephotography70.pixieset.com/
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