Artificial Intelligence (AI) is already having a real impact within government, as we have spoken with a number of federal leaders regarding their innovative use of the technology. They have made a compelling case for AI in government, leaving one remaining question – what’s next for federal agencies adopting AI?
To conclude this season of the Exploring AI in Government podcast, hosts Dominic Delmolino, chief technology officer at Accenture Federal Services, and Kathleen Walch, principal AI analyst at Cognilytica, look at where AI is headed. Dr. Tim Persons, GAO’s chief scientist, talks about the technology’s evolution and how policies may need to change to accommodate. The Department of Veterans Affairs newly appointed AI lead, Dr. Gil Alterovitz, discusses how AI can transform healthcare and the potential public-private partnerships needed to make it happen.
In this episode of the Exploring AI in Government podcast, hosts Dominic Delmolino, chief technology officer at Accenture Federal Services, and Kathleen Walch, principal AI analyst at Cognilytica, examine how the government can build these foundations of understanding in AI with the aim to benefit the workforce. As an outspoken proponent for the convergence of AI and people, Dorothy Aronson, CIO of the National Science Foundation explains how to engender trust and foster "explainability" around the technology's use in the workforce. Presidential Innovation Fellows Justin Koufopoulos and Jeff Starr bring a practice-focused approach to the technology, as they detail their work on an AI Playbook that takes an in-depth look at how AI might impact the workforce at large.
In this episode of the Exploring AI in Government podcast, hosts Dominic Delmolino, chief technology officer at Accenture Federal Services, and Kathleen Walch, principal AI analyst at Cognilytica, explore these challenges with Captain Michael Kanaan, co-chair of the U.S. Air Force’s AI cross-functional team. This team is responsible for developing and implementing the agency’s integrated AI strategy.
Hosts Dominic Delmolino and Kathleen Walch explore these issues in conversation with Federal Chief Information Officer Suzette Kent and Courtney Winship, division chief of the digital services division at the Office of Citizenship & Applicant Information Services, under the U.S. Citizenship and Immigration Services. Suzette Kent shares how the federal government hopes to use AI to transform citizen services, especially in terms of policy and strategy. Given broad mandates and constituencies to serve with often limited resources, they also explore how specific agencies are using AI to improve customer service. Courtney Winship spoke to this aspect and the elements of her work at USCIS, where she oversees the digital tools used to simplify the immigration experience.
Ensuring the ethical and accountable use of AI is a particular concern for federal agencies. Not only do they face significant scrutiny over their decision-making, but they now have the opportunity to influence global AI practices through their behavior. We talk with Michael Karlin, Team Lead – Data Policy for the Canadian Department of National Defence, to learn how our neighbors to the north are navigating this landscape. We also speak with Dr. Eric Daimler, a former Office of Science & Technology Policy lead for AI and robotics, to learn what steps the U.S. government might take.
Federal agencies are turning to intelligent automation to streamline business processes and empower their workforce to tackle more complex issues. However, preparing bots for life in the office takes foresight and planning. In this episode, we are joined by Gisele Holden, Financial Systems Branch Chief and iTRAK Program Manager at the National Science Foundation, and Craig Fischer, Innovation Program Manager for the Bureau of the Fiscal Service. They share their experience leading automation programs at the enterprise level, including building the business case, implementing the technology and preparing the workforce for successful adoption.
The federal government has declared artificial intelligence (AI) a strategic priority but now what? In episode 2 – our first full program – we assess progress-to-date as well as the emerging strategies being used across government. Sharing their expertise is Congressman Will Hurd (R-TX) and Dr. Mona Siddiqui, chief data officer for the U.S. Department of Health & Human Services.
Host Dominic Delmolino and Guest Analyst Kathleen Walch share what to expect in the Exploring AI in Government podcast. Learn about the specific topics that they will be investigating over the next six episodes and the questions that they hope to ask a cross-section of federal AI leaders.