Today Eric and Larry sit down with Ashley Tanner co-owner and COO of Iron Mountain Plumbing in Cedar City, Utah.
Together, they dive into the nitty-gritty of what it takes to start and run a successful plumbing business in today's competitive landscape, and especially the particular hurdles that service businesses face in tight-knit communities like Cedar City.
From building and maintaining trust with customers, Ashley sheds light on the intricacies of thriving in a small-town market and she shares her unique journey and insights gained from her experience which has grown her business to become the #1 plumbing company in Cedar City.
Whether you're a service business owner, fellow plumber looking for inspiration or an entrepreneur seeking valuable lessons from the trenches, this episode is packed with practical advice and real-world wisdom. We hope you enjoy our conversation with Ashley and let's dive in!
TITLE SPONSOR:
Super Tech University
Dramatically improve your team's performance with a system of short daily video lessons training your team in soft skills. When you invest in your team and teach them soft skills, your team can make you more profit. Go to https://supertechu.com/ for more info.
Click here for a discount: https://supertechu.com/register/podcastoffer/.
Here is an entrepreneur's story you will relate to.
One to One Business Coaching with Eric:
Eric has helped many home service business owners grow their companies, 2x, 3, 4x, with his one-to-one coaching sessions. If you want to learn more about coaching with Eric, go to https://supertechu.com/coaching or email him at eric@supertechu.com for a FREE 30-minute Zoom call to discuss your current business needs.
SPONSOR: C&R Magazine
C&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.
It's always great to have Tommy Mello on the show. Tommy Mello is one of the biggest names in the home services space. As the founder of A1 Garage, Tommy is a wealth of knowledge for all business owners, and he gives a lot of great insights in this episode. Larry and Eric sit down with Tommy and talk about the restoration industry, what new technologies home service companies should be looking at, branding and showing up for your clients in a professional manner, and training your team. Give this one a listen. Tommy never disappoints.
TITLE SPONSOR:
Super Tech University
Dramatically improve your team's performance with a system of short daily video lessons training your team in soft skills. When you invest in your team and teach them soft skills, your team can make you more profit. Go to https://supertechu.com/ for more info.
Click here for a discount: https://supertechu.com/register/podcastoffer/.
Here is an entrepreneur's story you will relate to.
One to One Business Coaching with Eric:
Eric has helped many home service business owners grow their companies, 2x, 3, 4x, with his one-to-one coaching sessions. If you want to learn more about coaching with Eric, go to https://supertechu.com/coaching or email him at eric@supertechu.com for a FREE 30-minute Zoom call to discuss your current business needs.
SPONSOR: C&R Magazine
C&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.
Long time friend of the podcast Joe Crisara of Service MVP, widely known in the trades as Uncle Joe, is the Blue Collar worlds #1 sales trainer and today joins Eric and Larry to discuss his new book What Should We Do?: How to Win Clients, Double Profit & Grow Your Home Service Sales.
What Should We Do? is a down-to-earth primer on persuasion, selling, presentation, and closing. Full of boots-on-the-ground anecdotes and eye-opening insights, it offers a principle-centered system that helps everybody come out on top. Eric, Larry and Joe share stories of the struggles that come with starting a service business but also the importance of doing things right, and they also discuss how Joe's book What Should We Do? is a guide for anyone managing a blue-collar business with steps on how to become a sales superstar! We hope you enjoy our conversation with Uncle Joe and if you like actionable advice, authentic examples, and conversational guidance, go get a copy of Joe's new book, you will love it!
TITLE SPONSOR:
Super Tech University
Dramatically improve your team's performance with a system of short daily video lessons training your team in soft skills. When you invest in your team and teach them soft skills, your team can make you more profit. Go to https://supertechu.com/ for more info.
Click here for a discount: https://supertechu.com/register/podcastoffer/.
Here is an entrepreneur's story you will relate to.
One to One Business Coaching with Eric:
Eric has helped many home service business owners grow their companies, 2x, 3, 4x, with his one-to-one coaching sessions. If you want to learn more about coaching with Eric, go to https://supertechu.com/coaching or email him at eric@supertechu.com for a FREE 30-minute Zoom call to discuss your current business needs.
SPONSOR: C&R Magazine
C&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.
Today Eric and Larry sit down and reminisce on the reasons why and how Super Tech University started.
Owning a service business in Southern California for many years, Eric and Larry found themselves in a constant cycle of working overtime, stress, and not having the freedom they dreamed of. Nearly all the issues they had stemmed from problems such as their team not knowing:
How to behave in a client's home
How to communicate with the client
How to represent the company
How to build value
How to sell by educating the client
These are skills not taught in the home or at school. They decided to change that and spent 5 minutes a day teaching their team these skills. Over time, they saw incredible change in their team, which resulted in more profit and growth for the company.
After selling their service business, Eric and Larry began coaching other business owners who came to them for help, implementing the same training and lessons that they used in their own business. Training the whole team in these skills made all the difference to these businesses as well, and they also started to see the same positive results.
Super Tech University was born!
With clients now all around the country (and the world), Eric and Larry discuss the importance of having these skills and why it is so important to take time to train and connect with your team.
TITLE SPONSOR:
Super Tech University
Dramatically improve your team's performance with a system of short daily video lessons training your team in soft skills. When you invest in your team and teach them soft skills, your team can make you more profit. Go to https://supertechu.com/ for more info.
Click here for a discount: https://supertechu.com/register/podcastoffer/.
One to One Business Coaching with Eric:
Eric has helped many home service business owners grow their companies, 2x, 3, 4x, with his one-to-one coaching sessions. If you want to learn more about coaching with Eric, go to https://supertechu.com/coaching or email him at eric@supertechu.com for a FREE 30-minute Zoom call to discuss your current business needs.
SPONSOR: C&R Magazine
C&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.
In today's podcast, Eric and Larry sit down with long-time friend, colleague, and certified bookkeeper Electa Bartels. Electa is also the founder and owner of Profit In Your Pocket. What is Profit In Your Pocket, you ask? It is bookkeeping exclusively serving the home service industries.
Our conversation today centers around small businesses and some of the unique challenges that face Home Service Businesses, especially when it comes to knowing the numbers. Bookkeeping often is the last thing a small business owner gets to, and often leads to the Blue Collar Business spiral where money 💵 just seems to swirl out of the checking account, and it often feels like a miracle if the owner can pay themselves after everything else has been paid 💰.
We hope you enjoy our conversation and also glean a little information about small business finances; we especially hope that this conversation will help you learn some tips and tricks to keep profit in your pocket 😀.
TITLE SPONSOR:
Super Tech University
Dramatically improve your team's performance with a system of short daily video lessons, training your team in soft skills. Your team can make you more profit when you invest in them and teach them soft skills. Go to https://supertechu.com/ for more info.
Click here for a discount: https://supertechu.com/register/podcastoffer/.
One to One Business Coaching with Eric:
Eric has helped many home service business owners grow their companies, 2x, 3, 4x, with his one-to-one coaching sessions. If you want to learn more about coaching with Eric, go to https://supertechu.com/coaching or email him at eric@supertechu.com for a FREE 30-minute Zoom call to discuss your current business needs.
SPONSOR: C&R Magazine
C&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.
On today's show, Eric and Larry's guest is Mike Balzano - publisher of Restoration & Remediation magazine and host of Trade Talks: Unlocking The Experience Podcast. The conversation centers around the upcoming Experience Conference and Exhibition April 3-5 in Chattanooga, TN.
Its a new day for the cleaning and restoration industry! R&R magazine has now taken over The Experience Conference and Exhibition. Eric, Larry and Mike discuss what everyone can expect from this show; the things that have remained the same that we all look forward to, and additional amazing experiences including a power packed list of speakers, of which Eric will be included, that will make this an event not to miss.
The Experience provides a consistent schedule of direct, hands-on training. Across three days, the conference features the very best the industry has to offer, including the opportunity to learn from and network with multiple vendors on the trade show floor. This is a step-by-step EXPERIENCE to increase your knowledge and grow your business!
Register to attend THE EXPERIENCE, INC. in Chattanooga on April 3-5
Early Bird Discount when you register before January 31st.
TITLE SPONSOR:
Super Tech University
Dramatically improve your team's performance with a system of short daily video lessons, training your team in soft skills. Your team can make you more profit when you invest in them and teach them soft skills. Go to https://supertechu.com/ for more info.
Click here for a discount: https://supertechu.com/register/podcastoffer/.
One to One Business Coaching with Eric:
Eric has helped many home service business owners grow their companies, 2x, 3, 4x, with his one-to-one coaching sessions. If you want to learn more about coaching with Eric, go to https://supertechu.com/coaching or email him at eric@supertechu.com for a FREE 30-minute Zoom call to discuss your current business needs.
SPONSOR: C&R Magazine
C&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.
Eric and Larry recently met up with Justin Sifford, owner of Wylander, at the recent Violand Business Planning Retreat in Naples, Florida. Wylander is a recruiting company that specializes in finding and placing top talent in all areas of the nation. Working in industries such as restoration, construction, HVAC and flooring, to name a few.
Our conversation centered around the unique challenges that restoration companies face when they hire for positions specific to the restoration industry. Justin also takes us through his journey of how he came to own Wylander and discusses the importance of hiring the right people and finding them the right role within the company.
It can be challenging to put together a team of employees. We hope you enjoy our conversation and gain some helpful insights and information that will help you when it comes time to hire your next employee.
TITLE SPONSOR:
Super Tech University
Dramatically improve your team's performance with a system of short daily video lessons, training your team in soft skills. Your team can make you more profit when you invest in them and teach them soft skills. Go to https://supertechu.com/ for more info.
Click here for a discount: https://supertechu.com/register/podcastoffer/.
One to One Business Coaching with Eric:
Eric has helped many home service business owners grow their companies, 2x, 3, 4x, with his one-to-one coaching sessions. If you want to learn more about coaching with Eric, go to https://supertechu.com/coaching or email him at eric@supertechu.com for a FREE 30-minute Zoom call to discuss your current business needs.
SPONSOR: C&R Magazine
C&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.
During the recent Violand Business Planning Retreat Eric and Larry had a chance to speak with Dallas Nevill, owner of Rainbow Restoration Mesa, Arizona.
Dallas tells the story of how he owned an independent restoration company and experienced all the hurdles and pitfalls that can often come with owning your own business. He made a decision to convert to a Rainbow Restoration franchise and now has the processes and systems to help him in his business, allowing him to scale his operations and gain time back in his life.
Although this is a short conversation that is being held directly on the floor of the Violand Conference, we hope you still enjoy the conversation and gain some insights nuggets of good information.
TITLE SPONSOR:
Super Tech University
Dramatically improve your team's performance with a system of short daily video lessons, training your team in soft skills. Your team can make you more profit when you invest in them and teach them soft skills. Go to https://supertechu.com/ for more info.
Click here for a discount: https://supertechu.com/register/podcastoffer/.
One to One Business Coaching with Eric:
Eric has helped many home service business owners grow their companies, 2x, 3, 4x, with his one-to-one coaching sessions. If you want to learn more about coaching with Eric, go to https://supertechu.com/coaching or email him at eric@supertechu.com for a FREE 30-minute Zoom call to discuss your current business needs.
SPONSOR: C&R Magazine
C&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.
Jon Isaacson and Gerrett Stier join Eric and Larry for the 4 Amigos holiday show. This podcast has become a holiday tradition at Blue Collar Nation. Known for laughs, hijinks, and a little bit of useable information, the holiday show is a time to just enjoy our friendships and have an opportunity to spread holiday cheer for all to hear.
Happy New Year and all in best for a healthy, prosperous and enjoyable 2024!
TITLE SPONSOR:
Super Tech University
Dramatically improve your team's performance with a system of short daily video lessons, training your team in soft skills. Your team can make you more profit when you invest in them and teach them soft skills. Go to https://supertechu.com/ for more info.
Click here for a discount: https://supertechu.com/register/podcastoffer/.
One to One Business Coaching with Eric:
Eric has helped many home service business owners grow their companies, 2x, 3, 4x, with his one-to-one coaching sessions. If you want to learn more about coaching with Eric, go to https://supertechu.com/coaching or email him at eric@supertechu.com for a FREE 30-minute Zoom call to discuss your current business needs.
SPONSOR: C&R Magazine
C&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.
We are re-releasing this podcast. This is our highest listened to episode! Please benefit from the content and insight.
Lisa Lavender is a thought leader in the home services space. A dedicated restoration professional, Lisa wears many hats with her many businesses.
Eric and Larry had a wonderful conversation with Lisa about the concept of proper onboarding of new team members to both attract and retain talent. This often overlooked concept can make or break a new hire's attitude about your company on day one if the onboarding is not done well. Just telling the new hire to get in a van and help out is not enough anymore!!!
Lisa has an amazing training company Restoration Technical Institute designed for those who serve the Restoration, Cleaning and Industries.
No matter what trade you are in, this episode provides lots of great, and easy to implement ideas to improve your onboarding system.
TITLE SPONSOR:
Super Tech University
Dramatically improve your team's performance with a system of short daily video lessons, training your team in soft skills. Your team can make you more profit when you invest in them and teach them soft skills. Go to https://supertechu.com/ for more info.
Click here for a discount: https://supertechu.com/register/podcastoffer/.
One to One Business Coaching with Eric:
Eric has helped many home service business owners grow their companies, 2x, 3, 4x, with his one-to-one coaching sessions. If you want to learn more about coaching with Eric, go to https://supertechu.com/coaching or email him at eric@supertechu.com for a FREE 30-minute Zoom call to discuss your current business needs.
SPONSOR: C&R Magazine
C&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.
Returning guests Tom McGuire and Gerrett Stier join Eric and Larry to discuss creating Next Level Field Technicians.
Tom McGuire is the founder, owner, trainer, and teacher of Large Loss Mastery. Tom is one of the most experienced restorers in the world, with a 36-year career in large loss and disaster recovery. Gerrett Stier, founder and president of GMS Distribution, is a journeyman electrician, inventor, product designer, and manufacturer with 19+ years of experience in residential and commercial electrical.
Not new to the podcast, these gentlemen are back again, this time discussing the upcoming Super Course, The Next Level Restoration Tech, which is going to be held March 4th-7th, 2024, at Cape Canaveral, Florida.
Large Loss Mastery – NEXT TECH is a next-level restoration technician training course focusing on proven tools and methodologies specifically designed to help restoration technicians perform at a higher level by optimizing skills, personal development, and job site performance.
The course includes a live hands-on resort, fire, and water case study where attendees will perform and compete to win the scenario, including equipment set up with United Rentals.
Tom and Gerrett discuss what you can look forward to by attending this course which includes: Customer Communications, Project Documentation, Crew Supervision, Production Rate Management, Third Party Communications, Critical Path Management, Work Plan Management, Project Safety, Equipment Set-up – Management, Drying Science, Hands-on Case Study, Jobsite Behavior, AND 5 Steps to Being a Super Tech.
We hope you enjoy our conversation with Tom and Gerrett.
TITLE SPONSOR:
Super Tech University
Dramatically improve your team's performance with a system of short daily video lessons, training your team in soft skills. Your team can make you more profit when you invest in them and teach them soft skills. Go to https://supertechu.com/ for more info.
Click here for a discount: https://supertechu.com/register/podcastoffer/.
One to One Business Coaching with Eric:
Eric has helped many home service business owners grow their companies, 2x, 3, 4x, with his one-to-one coaching sessions. If you want to learn more about coaching with Eric, go to https://supertechu.com/coaching or email him at eric@supertechu.com for a FREE 30-minute Zoom call to discuss your current business needs.
SPONSOR: C&R Magazine
C&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.
Dan Platta is a legend in the bookkeeping world, owner of Best Damn Bookkeeping, as well as a seasoned podcast host on the Home Service Happy Hour Podcast. Dan offers a ton of great information that we all need to know about when it comes to our numbers. He also adds fun into the conversation taking the bite out of looking at our books. The whole process does not need to be so stressful as Dan explains. Enjoy the episode, we hope you will learn a few new things about business.
Eric was on the Home Service Happy Hour Podcast. Listen here not only to learn a few new things but prepare to be entertained as well.
TITLE SPONSOR:
Super Tech University
Dramatically improve your team's performance with a system of short daily video lessons, training your team in soft skills. Your team can make you more profit when you invest in them and teach them soft skills. Go to https://supertechu.com/ for more info.
Click here for a discount: https://supertechu.com/register/podcastoffer/.
One to One Business Coaching with Eric:
Eric has helped many home service business owners grow their companies, 2x, 3, 4x, with his one-to-one coaching sessions. If you want to learn more about coaching with Eric, go to https://supertechu.com/coaching or email him at eric@supertechu.com for a FREE 30-minute Zoom call to discuss your current business needs.
SPONSOR: C&R Magazine
C&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.
Eric and Larry are back together again chatting about what they are grateful for this past year. A lot has happened not only with the business but also in their personal lives. We hope you will be entertained with their lively banter, gain some insight, have a chuckle and maybe even get some helpful pointers for your own life. We hope you enjoy the conversation.
TITLE SPONSOR:
Super Tech University
Dramatically improve your team's performance with a system of short daily video lessons, training your team in soft skills. Your team can make you more profit when you invest in them and teach them soft skills. Go to https://supertechu.com/ for more info.
Click here for a discount: https://supertechu.com/register/podcastoffer/.
One to One Business Coaching with Eric:
Eric has helped many home service business owners grow their companies, 2x, 3, 4x, with his one-to-one coaching sessions. If you want to learn more about coaching with Eric, go to https://supertechu.com/coaching or email him at eric@supertechu.com for a FREE 30-minute Zoom call to discuss your current business needs.
SPONSOR: C&R Magazine
C&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.
We teamed up with the Floodlight Consultants Chris and Brandon for another great Book Club discussion. This time the book we delve into is: Who Not How by Dan Sullivan and Dr. Benjamin Hardy. It is a great book teaching us how to shift our mindset and start thinking more out of the box. When we change our perspective on growth and operations, we see different avenues and the infinite potential not only for our business but in all areas of our life. We hope you enjoy our conversation.
Brandon and Chris also have the Head, Heart and Boots Podcast. You will love them there too!
Here's a 5 point summary of the provided text:
Podcast Discussion:
Health and Business Struggles: Early in the conversation, Eric shares his experience of being debilitated due to illness, highlighting the challenges of managing health and business demands. This personal anecdote leads into the broader theme of the book, emphasizing the importance of delegation and team-building in business.
Mindset Shift from 'How' to 'Who': The core concept of the book and the podcast discussion is shifting the mindset from asking "How can I do this?" to "Who can do this for me?". This shift encourages business leaders to focus on delegation, collaboration, and investing in people to achieve their business goals more efficiently.
Value of Investing in People: The speakers discuss the importance of seeing team members as investments rather than costs. They emphasize hiring talented individuals and paying them well, arguing that this approach leads to better business outcomes and a transformation of the business itself.
Real-life Business Examples: Throughout the discussion, various real-life examples are shared to illustrate the principles of the book. These include stories of business owners who have successfully applied the 'Who Not How' philosophy by investing in high-quality team members and focusing on their unique strengths to drive business growth.
What are 3 points of action a business owner can take:
Shift Focus from 'How' to 'Who': Reevaluate your approach to business challenges by shifting the question from "How can I do this?" to "Who can do this for me?". This mindset change encourages delegation and leveraging the strengths of others. Identify tasks that can be delegated and start looking for individuals or teams who can effectively take over these responsibilities, allowing you to focus on areas where you add the most value to your business.
Invest in High-Quality Team Members: Recognize the importance of investing in skilled and talented team members. Rather than minimizing costs by hiring less qualified individuals, focus on attracting and retaining high performers who can significantly contribute to your business's growth and efficiency. This might involve offering competitive salaries, but the return on investment in terms of productivity and business growth can be substantial.
Focus on Health and Balance: Acknowledge the importance of your health and work-life balance as a business owner. The discussion about Eric being debilitated due to illness underscores the risks of burnout and health issues from overworking. Implement strategies to manage your workload effectively, such as setting boundaries, taking regular breaks, and ensuring that you are not shouldering all responsibilities alone. This approach not only benefits your personal well-being but also sets a positive example for your team.
Implementing these action points can help a business owner to effectively grow their business, build a stronger team, and maintain a sustainable work-life balance.
TITLE SPONSOR:
Super Tech Univers
Wesley Bloeme joined us on the podcast from the floor of the Huge Conference in Nashville. Wesley is the owner of WiseGuys Pro-Wash in Atlanta, Georgia. Wesley became focused on his business and growing the company while attending college. He was able to balance both and has grown his business to dominate the Atlanta area. We hope you enjoy our conversation with Wesley Bloem and his journey to success.
TITLE SPONSOR:
Super Tech University
Dramatically improve your team's performance with a system of short daily video lessons, training your team in soft skills. Your team can make you more profit when you invest in them and teach them soft skills. Go to https://supertechu.com/ for more info.
Click here for a discount: https://supertechu.com/register/podcastoffer/.
One to One Business Coaching with Eric:
Eric has helped many home service business owners grow their companies, 2x, 3, 4x, with his one-to-one coaching sessions. If you want to learn more about coaching with Eric, go to https://supertechu.com/coaching or email him at eric@supertechu.com for a FREE 30-minute Zoom call to discuss your current business needs.
SPONSOR: C&R Magazine
C&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.
Michelle Blevins of C&R Magazine is a consummate professional who gets dragged into crazy conversations with Eric and Larry. We had a great talk about the industry, Elvis, and other assorted entertaining topics. We hope you will enjoy the show!
TITLE SPONSOR:
Super Tech University
Dramatically improve your team's performance with a system of short daily video lessons, training your team in soft skills. Your team can make you more profit when you invest in them and teach them soft skills. Go to https://supertechu.com/ for more info.
Click here for a discount: https://supertechu.com/register/podcastoffer/.
One to One Business Coaching with Eric:
Eric has helped many home service business owners grow their companies, 2x, 3, 4x, with his one-to-one coaching sessions. If you want to learn more about coaching with Eric, email him at eric@supertechu.com for a FREE 30 min Zoom call to discuss your current business needs.
SPONSOR: C&R Magazine
C&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor, Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.
Matt DiBara of The Contractor Consultants, has a great history in the trades, multiple generations! Matt grew up learning the nuance of doing business from his father and grandfather. The skills he learned his whole life have translated into a strong understanding of the trades. Matt earned a Quality Craftsmanship award from Congress too. Enjoy our conversation.
TITLE SPONSOR:
Super Tech University
Dramatically improve your team's performance with a system of short daily video lessons, training your team in soft skills. Your team can make you more profit when you invest in them and teach them soft skills. Go to https://supertechu.com/ for more info.
Click here for a discount: https://supertechu.com/register/podcastoffer/.
One to One Business Coaching with Eric:
Eric has helped many home service business owners grow their companies, 2x, 3, 4x, with his one-to-one coaching sessions. If you want to learn more about coaching with Eric, go to https://supertechu.com/coaching or email him at eric@supertechu.com for a FREE 30-minute Zoom call to discuss your current business needs.
SPONSOR: C&R Magazine
C&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.
Leighton Healey joins us again to talk about his new book Winning with Workers which will change your perspective on your team. This book is based on so much data in the service industry you don't want to miss out on all the great information that can help you and your company.
There is a large emphasis on training and developing workers and building a workforce that resonates with the newest people entering the industry. The team at KnowHow has spent the last year interviewing the restoration industry's most ambitious leaders.
Combining their insights with hundreds of hours of proprietary research, they've successfully uncovered the eight principles of winning with today's workers.
TITLE SPONSOR:
Super Tech University
Dramatically improve your team's performance with a system of short daily video lessons, training your team in soft skills. Your team can make you more profit when you invest in them and teach them soft skills. Go to https://supertechu.com/ for more info.
Click here for a discount: https://supertechu.com/register/podcastoffer/.
One to One Business Coaching with Eric:
Eric has helped many home service business owners grow their companies, 2x, 3, 4x, with his one-to-one coaching sessions. If you want to learn more about coaching with Eric, go to https://supertechu.com/coaching or email him at eric@supertechu.com for a FREE 30-minute Zoom call to discuss your current business needs.
SPONSOR: C&R Magazine
C&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.
Chuck Violand of Violand Management Associates joins us to introduce his amazing book Forging Dynasty Businesses: The Competitive Edge of Enduring Teams. Chuck has a great background in the service industry and has a pulse on the challenges. This book was written as a resource, not as a front-to-back read, but as a reference when needed. The content will help any owner in time of need or when planning their year and need consultation. Enjoy our conversation with Chuck.
TITLE SPONSOR:
Super Tech University
Dramatically improve your team's performance with a system of short daily video lessons, training your team in soft skills. Your team can make you more profit when you invest in them and teach them soft skills. Go to https://supertechu.com/ for more info.
Click here for a discount: https://supertechu.com/register/podcastoffer/.
One to One Business Coaching with Eric:
Eric has helped many home service business owners grow their companies, 2x, 3, 4x, with his one-to-one coaching sessions. If you want to learn more about coaching with Eric, go to https://supertechu.com/coaching or email him at eric@supertechu.com for a FREE 30-minute Zoom call to discuss your current business needs.
SPONSOR: C&R Magazine
C&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.
Brigham Dickinson is the founder of Power Selling Pros, he is a Spartans Race aficionado, and author of Something to Give, A Journey to Become a Leader Worth Following. We had a great podcast that covered many topics that will delight the listeners and educate them in many ways. Enjoy our conversation with Brigham.
TITLE SPONSOR:
Super Tech University
Dramatically improve your team's performance with a system of short daily video lessons, training your team in soft skills. Your team can make you more profit when you invest in them and teach them soft skills. Go to https://supertechu.com/ for more info.
Click here for a discount: https://supertechu.com/register/podcastoffer/.
One to One Business Coaching with Eric:
Eric has helped many home service business owners grow their companies, 2x, 3, 4x, with his one-to-one coaching sessions. If you want to learn more about coaching with Eric, email him at eric@supertechu.com for a FREE 30 min Zoom call to discuss your current business needs.
SPONSOR: C&R Magazine
C&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor, Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.
We sat down and had a great conversation with Frankie Soriano of We Scope. Frankie has walked the walk in the restoration billing arena. He knows what it is like to learn a completely new system for estimating and billing. The challenges are real, and he offers many ideas and processes that can be used in any industry. Enjoy our talk with Frankie.
TITLE SPONSOR:
Super Tech University
Dramatically improve your team's performance with a system of short daily video lessons, training your team in soft skills. Your team can make you more profit when you invest in them and teach them soft skills. Go to https://supertechu.com/ for more info.
Click here for a discount: https://supertechu.com/register/podcastoffer/.
One to One Business Coaching with Eric:
Eric has helped many home service business owners grow their companies, 2x, 3, 4x, with his one-to-one coaching sessions. If you want to learn more about coaching with Eric, email him at eric@supertechu.com for a FREE 30 min Zoom call to discuss your current business needs.
SPONSOR: C&R Magazine
C&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor, Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.
We had a great conversation with Currie Gavreau of Honest Water Filter. Currie is an expert in the Water Filtration industry and a business expert, especially in sales. Currie has been practicing and teaching sales for many years. You will learn skills from this podcast when Eric and Currie riff on sales tactics. Honest Water Filter is also leading the industry in providing great water for people all around the country. Enjoy the show!
TITLE SPONSOR:
Super Tech University
Dramatically improve your team's performance with a system of short daily video lessons, training your team in soft skills. Your team can make you more profit when you invest in them and teach them soft skills. Go to https://supertechu.com/ for more info.
Click here for a discount: https://supertechu.com/register/podcastoffer/.
One to One Business Coaching with Eric:
Eric has helped many home service business owners grow their companies, 2x, 3, 4x, with his one-to-one coaching sessions. If you want to learn more about coaching with Eric, email him at eric@supertechu.com for a FREE 30 min Zoom call to discuss your current business needs.
SPONSOR: C&R Magazine
C&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor, Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.
Michael Israel understands the service industry. He has been in the business, working in different capacities for many years. We had a great conversation about all kinds of concepts that our listeners will enjoy and benefit from. Michael is with Zuper, the world's most powerful field service management software that enables your team to deliver exceptional customer experiences. Enjoy the show!
TITLE SPONSOR:
Super Tech University
Dramatically improve your team's performance with a system of short daily video lessons, training your team in soft skills. Your team can make you more profit when you invest in them and teach them soft skills. Go to https://supertechu.com/ for more info.
Click here for a discount: https://supertechu.com/register/podcastoffer/.
One to One Business Coaching with Eric:
Eric has helped many home service business owners grow their companies, 2x, 3, 4x, with his one to one coaching sessions. If you are interested in finding out more about coaching with Eric, email him at eric@supertechu.com for a FREE 30 min Zoom call to discuss your current business needs.
SPONSOR: C&R Magazine
C&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor, Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.
We had the pleasure of sitting down with Kent Sonnier of Restoration Pros in Lafayette, LA. He runs a big company and knows the ins and outs of managing a service team. Getting the most out of your team and having a great culture requires quality leadership. Enjoy our conversation with Kent.
TITLE SPONSOR:
Super Tech University
Dramatically improve your team's performance with a system of short daily video lessons, training your team in soft skills. Your team can make you more profits by teaching them soft skills. Your team will never leave you for investing in them. Go to https://supertechu.com/ for more info. Go here for a discount, https://supertechu.com/register/podcastoffer/.
One to One Business Coaching with Eric:
Eric has helped many home service business owners grow their companies, 2x, 3, 4x, with his one-to-one coaching sessions. If you want to learn more about coaching with Eric, email him at eric@supertechu.com for a FREE 30 min Zoom call to discuss your current business needs.
SPONSOR: C&R Magazine
C&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor, Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.
Kate Krebsbach is a wealth of pertinent information for the trades when getting and renewing your liability and any other insurance we may need. She is an insurance Advisor at Scully Insurance Group. Kate discusses how you can avoid being overcharged and under-protected in your liability. Check out these attachments and see how you can save on insurance by implementing Super Tech University. We did not expect this help, but are happy to pass on any information we can.
TITLE SPONSOR:
Super Tech University
Dramatically improve your team's performance with a system of short daily video lessons, training your team in soft skills. Your team can make you more profit by teaching them soft skills. Your team will never leave you for investing in them. Go to https://supertechu.com/ for more info. Go here for a discount, https://supertechu.com/register/podcastoffer/.
One to One Business Coaching with Eric:
Eric has helped many home service business owners grow their companies, 2x, 3, 4x, with his one-to-one coaching sessions. If you want to learn more about coaching with Eric, email him at eric@supertechu.com for a FREE 30 min Zoom call to discuss your current business needs.
SPONSOR: C&R Magazine
C&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor, Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.
Michael Balzano and Myldred Ingram joined us to talk about the Experience Convention. The Experience Convention and Trade Show is the ideal location for anyone seeking information and solutions in the Restoration, Cleaning, and Remediation industries. Michael and Mildred talk about the high points of the show.
TITLE SPONSOR:
Super Tech University
Dramatically improve your team's performance with a system of short daily video lessons, training your team in soft skills. Your team can make you more profit by teaching them soft skills. Your team will never leave you for investing in them. Go to https://supertechu.com/ for more info. Go here for a discount, https://supertechu.com/register/podcastoffer/.
One to One Business Coaching with Eric:
Eric has helped many home service business owners grow their companies, 2x, 3, 4x, with his one-to-one coaching sessions. If you want to learn more about coaching with Eric, email him at eric@supertechu.com for a FREE 30 min Zoom call to discuss your current business needs.
SPONSOR: C&R Magazine
C&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor, Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.
We had a great podcast with Jeremy Traasdahl and Josh Ehmke of One Claim Solutions and Derek Preece and Katie Harris of Spot on Solutions. We discussed the things we have learned that are important in running a company in the trades. Everyone had great insight and we hope you can take away some great nuggets to implement in your business. Enjoy the show.
TITLE SPONSOR:
Super Tech University
Dramatically improve your team's performance with a system of short daily video lessons, training your team in soft skills. Your team can make you more profit by teaching them soft skills. Your team will never leave you for investing in them. Go to https://supertechu.com/ for more info. Go here for a discount, https://supertechu.com/register/podcastoffer/.
One to One Business Coaching with Eric:
Eric has helped many home service business owners grow their companies, 2x, 3, 4x, with his one-to-one coaching sessions. If you want to learn more about coaching with Eric, email him at eric@supertechu.com for a FREE 30 min Zoom call to discuss your current business needs.
SPONSOR: C&R Magazine
C&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor, Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.
Heather Ripley is a public relations expert in the service industry. She wrote a great book, Next Level Now: PR Secrets to Drive Explosive Growth for Your Home Service Business that gives many free easy ideas to implement in your business. Heather has also been recognized by Forbes as a top PR agency and is on Entrepreneur Magazine's list of best PR agencies. She talks about the book and her plumbing marketing past with Eric and Larry. Enjoy the show!
TITLE SPONSOR:
Super Tech University
Dramatically improve your team's performance with a system of short daily video lessons, training your team in soft skills. Your team can make you more profit by teaching them soft skills. Your team will never leave you for investing in them. Go to https://supertechu.com/ for more info. Go here for a discount, https://supertechu.com/register/podcastoffer/.
One to One Business Coaching with Eric:
Eric has helped many home service business owners grow their companies, 2x, 3, 4x, with his one-to-one coaching sessions. If you want to learn more about coaching with Eric, email him at eric@supertechu.com for a FREE 30 min Zoom call to discuss your current business needs.
SPONSOR: C&R Magazine
C&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor, Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.
We teamed up with the Floodlight Consultants Chris and Brandon for a great podcast on the book Leadership and Self Deception by the Arbinger Institute. This is a great book to show us how to think out of the box. It also makes us aware of how our actions affect others, especially our teams and the people we are closest to. We hope you will like the feedback each of us has to offer on the topic.
Brandon and Chris also have the Head, Heart and Boots Podcast. You will love them there too!
TITLE SPONSOR:
Super Tech University
Dramatically improve your team's performance with a system of short daily video lessons, training your team in soft skills. Your team can make you more profits by teaching them soft skills. Your team will never leave you for investing in them. Go to https://supertechu.com/ for more info. Click here for a discount on our membership for our podcast listeners.
One to One Business Coaching with Eric:
Eric has helped many home service business owners grow their companies, 2x, 3, 4x, with his one-to-one coaching sessions. If you want to learn more about coaching with Eric, email him at eric@supertechu.com for a FREE 30 min Zoom call to discuss your current business needs.
SPONSOR: C&R Magazine
C&R magazine is the leading periodical in the Cleaning and Restoration industry. Michelle Blevins, owner and editor brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.
Jason Gilstrap of the Core Group blessed us with his presence and told us about the CORE Collective in Austin from August 30 - September 1. The best restoration companies will be there. They have a huge lineup of great presentations that will benefit your business skills and opportunities too. Use the code Jgilstrap100 to get a discount when you sign up. Thanks, Jason!
TITLE SPONSOR:
Super Tech University
Dramatically improve your team's performance with a system of short daily video lessons, training your team in soft skills. Your team can make you more profits by teaching them soft skills. Your team will never leave you for investing in them. Go to https://supertechu.com/ for more info. Click here for a discount on our membership for our podcast listeners.
One to One Business Coaching with Eric:
Eric has helped many home service business owners grow their companies, 2x, 3, 4x, with his one-to-one coaching sessions. If you want to learn more about coaching with Eric, email him at eric@supertechu.com for a FREE 30 min Zoom call to discuss your current business needs.
SPONSOR: C&R Magazine
C&R magazine is the leading periodical in the Cleaning and Restoration industry. Michelle Blevins, owner and editor brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.
Charlie Felker and Nathan Keller of Free To Grow have an amazing system. Free2Grow exists to help small business owners, owner/operators, and other service-based companies grow through handling back-office tasks that free up the business to focus on service fulfillment. We had a great conversation you will enjoy.
TITLE SPONSOR:
Super Tech University
Dramatically improve your team's performance with a system of short daily video lessons, training your team in soft skills. Your team can make you more profits by teaching them soft skills. Your team will never leave you for investing in them. Go to https://supertechu.com/ for more info.
One to One Business Coaching with Eric:
Eric has helped many home service business owners grow their companies, 2x, 3, 4x, with his one-to-one coaching sessions. If you are interested in finding out more about coaching with Eric, email him at eric@supertechu.com for a FREE 30 min Zoom call to discuss your current business needs.
SPONSOR: C&R Magazine
C&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor, Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.
The HUGE Convention is the premier education conference for the home service industry. On August 23-25 at Gaylord Opryland Resort in Nashville, you can experience a business life-changing event. The business skill you can learn will change how you run your company and your company's success too!
Jonathan Maynard owns the HUGE Conference, was gracious enough to join us and add some of his entrepreneurial spirit to the podcast. Enjoy the show!
TITLE SPONSOR:
Super Tech University
Dramatically improve your team's performance with a system of short daily video lessons, training your team in soft skills. Your team can make you more profits by teaching them soft skills. Your team will never leave you for investing in them. Go to https://supertechu.com/ for more info.
One to One Business Coaching with Eric:
Eric has helped many home service business owners grow their companies, 2x, 3, 4x, with his one-to-one coaching sessions. If you are interested in finding out more about coaching with Eric, email him at eric@supertechu.com for a FREE 30 min Zoom call to discuss your current business needs.
SPONSOR: C&R Magazine
C&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor, Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.
We spent time with many thought leaders at the Violand Executive Summit. In this episode we sat down with Justin and Wyatt Sifford about their recruiting expertise and sales management systems at Wylander. We also had the pleasure of connecting with Kinyon Martin of Restore Rite, a Super Tech Client, and preferred restoration company in Idaho. Enjoy the podcast and be ready to take notes!
TITLE SPONSOR:
Super Tech University
Dramatically improve your team's performance with a system of short daily video lessons, training your team in soft skills. Your team can make you more profits by teaching them soft skills. Your team will never leave you for investing in them. Go to https://supertechu.com/ for more info.
One to One Business Coaching with Eric:
Eric has helped many home service business owners grow their companies, 2x, 3, 4x, with his one-to-one coaching sessions. If you are interested in finding out more about coaching with Eric, email him at eric@supertechu.com for a FREE 30 min Zoom call to discuss your current business needs.
SPONSOR: C&R Magazine
C&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor, Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.
We spent time with many thought leaders at the Violand Executive Summit. We talked to influencer Marcie Richardson of Guarantee Restoration, who is on the Board of the Restoration Industry Association. We also connected with Shawna Parsons of Violand Management Associates, who has an amazing history in the service industry. Enjoy the podcast.
TITLE SPONSOR:
Super Tech University
Dramatically improve your team's performance with a system of short daily video lessons, training your team in soft skills. Your team can make you more profits by teaching them soft skills. Your team will never leave you for investing in them. Go to https://supertechu.com/ for more info.
One to One Business Coaching with Eric:
Eric has helped many home service business owners grow their companies, 2x, 3, 4x, with his one-to-one coaching sessions. If you are interested in finding out more about coaching with Eric, email him at eric@supertechu.com for a FREE 30 min Zoom call to discuss your current business needs.
SPONSOR: C&R Magazine
C&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor, Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.
We had many great conversations at the Violand Executive Summit. We talked to the famous John Monroe about staffing and Cara Driscole of Violand Management Associates. We also had the pleasure to sit down with Daniel and Tabatha Berry of 1-Tom-Plumber Oklahoma City and Restoration 1 of Oklahoma City, with their great insight into the industry. We hope you will enjoy these conversations.
TITLE SPONSOR:
Super Tech University
Dramatically improve your team's performance with a system of short daily video lessons, training your team in soft skills. Your team can make you more profits by teaching them soft skills. Your team will never leave you for investing in them. Go to https://supertechu.com/ for more info.
One to One Business Coaching with Eric:
Eric has helped many home service business owners grow their companies, 2x, 3, 4x, with his one to one coaching sessions. If you are interested in finding out more about coaching with Eric, email him at eric@supertechu.com for a FREE 30 min Zoom call to discuss your current business needs.
SPONSOR: C&R Magazine
C&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor, Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.
We had many great conversations at the Violand Executive Summit. First we talked to Jeff Jones of Violand Management Associates with Mandy Rewis of AnswerForce. We then spoke with Josh Miller, President of Rainbow International with his great insight into the industry. Following this, we spoke with Kevin Casey a Violand client who also shared his perspective on the industry. We hope you will enjoy these conversations.
TITLE SPONSOR:
Super Tech University
Dramatically improve your teams performance with a system of short daily video lessons, training your team in soft skills. Your team can make you more profits by teaching them soft skills. Your team will never leave you for investing in them. Go to https://supertechu.com/ for more info.
One to One Business Coaching with Eric:
Eric has helped many home service business owners grow their companies, 2x, 3, 4x, with his one to one coaching sessions. If you are interested in finding out more about coaching with Eric, email him at eric@supertechu.com for a FREE 30 min Zoom call to discuss your current business needs.
SPONSOR: C&R Magazine
C&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor, Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.
Chuck Violand has been having the Violand Executive Summit for 18 years bringing classes to his clients at Violand Management. His clients are the best and the brightest in the service industry so he needs to bring great content for them. There were so many super business experts at the event lecturing and taking notes. We were able to talk to many business owners, coaches, professors and experts we expect you will benefit from the Violand Executive Summit Series.
TITLE SPONSOR:
Super Tech University
Dramatically improve your teams performance with a system of short daily video lessons, training your team in soft skills. Your team can make you more profits by teaching them soft skills. Your team will never leave you for investing in them. Go to https://supertechu.com/ for more info.
One to One Business Coaching with Eric:
Eric has helped many home service business owners grow their companies, 2x, 3, 4x, with his one to one coaching sessions. If you are interested in finding out more about coaching with Eric, email him at eric@supertechu.com for a FREE 30 min Zoom call to discuss your current business needs.
SPONSOR: C&R Magazine
C&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor, Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.
Peter Man of Oransi has a great story that motivated him to start his business. He is passionate about this field. Enjoy the podcast!
TITLE SPONSOR:
Super Tech University
Dramatically improve your teams performance with a system of short daily video lessons, training your team in soft skills. Your team can make you more profits by teaching them soft skills. Your team will never leave you for investing in them. Go to https://supertechu.com/ for more info.
One to One Business Coaching with Eric:
Eric has helped many home service business owners grow their companies, 2x, 3, 4x, with his one to one coaching sessions. If you are interested in finding out more about coaching with Eric, email him at eric@supertechu.com for a FREE 30 min Zoom call to discuss your current business needs.
SPONSOR: C&R Magazine
C&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor, Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.
Ed Marchiselli of The Seal has an essential product for the service industry. Every company needs a differentiator and the Seal will do that for you. Our clients judge us daily, so why not make the judgment favorable with an id that shows the team member has passed a background check? Clients feel safe when they see that a third-party company did the verification. This creates happy calm clients that will use you year after year!
TITLE SPONSOR:
Super Tech University
Dramatically improve your teams performance with a system of short daily video lessons, training your team in soft skills. Your team can make you more profits by teaching them soft skills. Your team will never leave you for investing in them. Go to https://supertechu.com/ for more info.
One to One Business Coaching with Eric:
Eric has helped many home service business owners grow their companies, 2x, 3, 4x, with his one to one coaching sessions. If you are interested in finding out more about coaching with Eric, email him at eric@supertechu.com for a FREE 30 min Zoom call to discuss your current business needs.
SPONSOR: C&R Magazine
C&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor, Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.
Claire Ficke of Company Cam joined us on the podcast to tell us the benefits of Company Cam and share her business development acumen. We have used Company Cam as well as many of our clients and we can not say enough great things about their service. Claire has great insight into what the service industry needs and what she can provide. Enjoy the show!
TITLE SPONSOR:
Super Tech University
Dramatically improve your teams performance with a system of short daily video lessons, training your team in soft skills. Your team can make you more profits by teaching them soft skills. Your team will never leave you for investing in them. Go to https://supertechu.com/ for more info.
One to One Business Coaching with Eric:
Eric has helped many home service business owners grow their companies, 2x, 3, 4x, with his one to one coaching sessions. If you are interested in finding out more about coaching with Eric, email him at eric@supertechu.com for a FREE 30 min Zoom call to discuss your current business needs.
SPONSOR: C&R Magazine
C&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor, Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.
Part 2 of this series with Eric and Larry reviewed marketing tactics that worked for them in their service business. We hope you take away a few elegant ideas to create business for your company.
TITLE SPONSOR:
Super Tech University
Dramatically improve your team's performance with a system of short daily video lessons, training your team in soft skills. Your team can make you more profits by teaching them soft skills. Your team will never leave you for investing in them. Go to https://supertechu.com/ for more info.
One to One Coaching:
Eric has helped many home service business owners grow their companies, 2x, 3, 4x, with his one to one coaching sessions. If you are interested in finding out more about coaching with Eric, email him at eric@supertechu.com for a FREE 30 min Zoom call to discuss your current business needs.
SPONSOR: C&R Magazine
C&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor, Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.
Interplay Learning is back on the podcast with longtime friend of the show, Ken Midgett, and his counterpart Dan Clapper. We sat down to discuss all of the new technology employed to better train field service technicians in a way they like to learn.
https://www.interplaylearning.com/
TITLE SPONSOR:
Super Tech University
Dramatically improve your teams performance with a system of short daily video lessons, training your team in soft skills. Your team can make you more profits by teaching them soft skills. Your team will never leave you for investing in them. Go to https://supertechu.com/ for more info.
One to One Business Coaching with Eric:
Eric has helped many home service business owners grow their companies, 2x, 3, 4x, with his one to one coaching sessions. If you are interested in finding out more about coaching with Eric, email him at eric@supertechu.com for a FREE 30 min Zoom call to discuss your current business needs.
SPONSOR: C&R Magazine
C&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor, Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.
Eric and Larry reviewed marketing tactics that worked for them in their service business. They implemented many marketing strategies learning what worked and did not work. The strategies that did work are presented in this episode so the listeners could benefit. We hope you take away a few elegant ideas to create business for your company too.
TITLE SPONSOR:
Super Tech University
Dramatically improve your teams performance with a system of short daily video lessons, training your team in soft skills. Your team can make you more profits by teaching them soft skills. Your team will never leave you for investing in them. Go to https://supertechu.com/ for more info.
One to One Coaching:
Eric has helped many home service business owners grow their companies, 2x, 3, 4x, with his one to one coaching sessions. If you are interested in finding out more about coaching with Eric, email him at eric@supertechu.com for a FREE 30 min Zoom call to discuss your current business needs.
SPONSOR: C&R Magazine
C&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor, Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.
Using technology to attract talent with Thad Price of Talroo. Thad breaks down the marketing used to discover applicants that we all need.
TITLE SPONSOR:
Super Tech University
Dramatically improve your teams performance with a system of short daily video lessons, training your team in soft skills. Your team can make you more profits by teaching them soft skills. Your team will never leave you for investing in them. Go to https://supertechu.com/ for more info.
One to One Coaching:
Eric has helped many home service business owners grow their companies, 2x, 3, 4x, with his one to one coaching sessions. If you are interested in finding out more about coaching with Eric, email him at eric@supertechu.com for a FREE 30 min Zoom call to discuss your current business needs.
SPONSOR: C&R Magazine
C&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor, Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.
In this episode of the monthly book club with Brandon and Chris from Floodlight Consulting, we talk about the book The Dichotomy of Leadership by Jacko Willink and Leif Babin. The book presents that leadership requires understanding when to lead and when to follow. We all have different takes on the leadership principles and have a great conversation. We are sure you will take something away of value.
Here is the youtube link to watch the episode.
Chris and Brandon have a great podcast called Head, Heard and Boots, check it out.
TITLE SPONSOR:
Super Tech University
Dramatically improve your teams performance with a system of short daily video lessons, training your team in soft skills. Your team can make you more profits by teaching them soft skills. Your team will never leave you for investing in them. Go to https://supertechu.com/ for more info.
One to One Coaching:
Eric has helped many home service business owners grow their companies, 2x, 3, 4x, with his one to one coaching sessions. If you are interested in finding out more about coaching with Eric, email him at eric@supertechu.com for a FREE 30 min Zoom call to discuss your current business needs.
SPONSOR: C&R Magazine
C&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor, Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.
We are having a special episode this week to talk about the upcoming Experience Trade Show in Ft. Lauderdale , FL May 8-10. We are super fan of The Experience and have been involved for many years.
The Experience Partners with Restoration & Remediation to Supercharge the Industry’s Best-in-Class Event!
The Experience Conference and Exhibition features cleaning, restoration, and remediation processes, products, and procedures. Attendees come from near and far to experience live, hands-on demonstrations, specialty pavilions, workshops, and interactive sessions all led by the top instructors in the cleaning and restoration industry.
Want to Supercharge your business?
Be sure to attend the Supercharged Experience Conference and Exhibition May 8-10, 2023 at the Ft. Lauderdale Convention Center and the Hilton Marina.
TITLE SPONSOR:
Super Tech University
Dramatically improve your teams performance with a system of short daily video lessons, training your team in soft skills. Your team can make you more profits by teaching them soft skills. Your team will never leave you for investing in them. Go to https://supertechu.com/ for more info.
One to One Coaching:
Eric has helped many home service business owners grow their companies, 2x, 3x, with his one to one coaching sessions. If you are interested in finding out more about coaching with Eric, email him at eric@supertechu.com for a FREE 30 min Zoom call to discuss your current business needs.
SPONSOR: C&R Magazine
C&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor, Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.
The Blue Collar Nation podcast is highlighting the companies that are doing it right and getting it done! Periodically, the podcast will highlight success stories from our title sponsor, Super Tech University's line up of clients.
Best Plumbing, from Nebraska is a true success story. Born out of the ashes of a failed business, owner Vaughan Russell has grown Best Plumbing into a 2 location, multi-million dollar enterprise, Using both weekly business coaching from Eric Sprague and the full Super Profit System from Super Tech University, Best Plumbing has thrived and become the industry leader in their service area. Learn how they did it in this episode.
TITLE SPONSOR:
Super Tech University
Dramatically improve your teams performance with a system of short daily video lessons, training your team in soft skills. Your team can make you more profits by teaching them soft skills. Your team will never leave you for investing in them. Go to https://supertechu.com/ for more info.
One to One Coaching:
Eric has helped many home service business owners grow their companies, 2x, 3x, with his one to one coaching sessions. If you are interested in finding out more about coaching with Eric, email him at eric@supertechu.com for a FREE 30 min Zoom call to discuss your current business needs.
SPONSOR: C&R Magazine
C&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor, Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.
We had our coach and mentor, Howard Partridge, on the show today to talk about creating a system and culture in your service business where you can get some freedom from the grind and still make great money. Howard figured out how to do this and then taught us how to do it. Now you can learn how, too.
TITLE SPONSOR:
Super Tech University
Dramatically improve your teams performance with a system of short daily video lessons, training your team in soft skills. Your team can make you more profits by teaching them soft skills. Your team will never leave you for investing in them. Go to https://supertechu.com/ for more info.
One to One Coaching:
Eric has helped many home service business owners grow their companies, 2x, 3x, with his one to one coaching sessions. If you are interested in finding out more about coaching with Eric, email him at eric@supertechu.com for a FREE 30 min Zoom call to discuss your current business needs.
SPONSOR: C&R Magazine
C&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor, Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.
Next Level Restoration Technician
It is crucial to train up your team. Especially those roles that have interface with both clients and team members. Tom is having a training on these skills May 15-17. Being a project manager is no easy job. You need both great technical skills and people skills. This event is going to develop these skills. The job is part art and part science. Eric and Larry sat down with the amazing Tom McGuire to chat about what it takes to be a great PM and the skills and training that PM needs to be the best at what they do. We hope you can join us in Cape Canaveral May 15-17.
TITLE SPONSOR:
Super Tech University
Dramatically improve your teams performance with a system of short daily video lessons, training your team in soft skills. Your team can make you more profits by teaching them soft skills. Your team will never leave you for investing in them. Go to https://supertechu.com/ for more info.
One to One Coaching:
Eric has helped many home service business owners grow their companies, 2x, 3x, with his one to one coaching sessions. If you are interested in finding out more about coaching with Eric, email him at eric@supertechu.com for a FREE 30 min Zoom call to discuss your current business needs.
SPONSOR: C&R Magazine
C&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor, Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.
We all go knock on doors to try to drum up business with referral partners for our service business. How about we take a different approach to building a referral network. Join us on this episode with Peter Lyons of the Restoration Golf League. The league, born out of the California lock downs during the early days of the pandemic, has become a nation-wide league that shows all of us that we can better grow our business by becoming part of a community. Peter also runs a successful environmental testing company called ResCon Environmental.
TITLE SPONSOR:
Super Tech University
Dramatically improve your teams performance with a system of short daily video lessons, training your team in soft skills. Your team can make you more profits by teaching them soft skills. Your team will never leave you for investing in them. Go to supertechu.com for more info.
One to One Coaching:
Eric has helped many home service business owners grow their companies, 2x, 3x, with his one to one coaching sessions. If you are interested in finding out more about coaching with Eric, email him at eric@supertechu.com for a FREE 30 min Zoom call to discuss your current business needs.
SPONSOR: C&R Magazine
C&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor, Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.
Service businesses live and die by answering the phone. Mandy Rewis from Answer Force joined us to talk about how important it is to answer the phone in a timely manner, with a warm voice and a good script.
Hiring an answering service to have capable people answer the phones 24/7/365 is a game changer for many service businesses. Join us on this interesting conversation about how to make more money on the phone in your service business.
TITLE SPONSOR:
Super Tech University
Dramatically improve your teams performance with a system of short daily video lessons, training your team in soft skills. Your team can make you more profits by teaching them soft skills. Your team will never leave you for investing in them. Go to https://supertechu.com/ for more info.
One to One Coaching:
Eric has helped many home service business owners grow their companies, 2x, 3x, with his one to one coaching sessions. If you are interested in finding out more about coaching with Eric, email him at eric@supertechu.com for a FREE 30 min Zoom call to discuss your current business needs.
SPONSOR: C&R Magazine
C&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor, Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.
Eric and Larry break down the basis of the Harvard study about the 85% rule of financial success. It's an old study, but still as applicable today as it was all those years ago. So listen in and find out how to cater your business to using the principles of the 85% rule.
TITLE SPONSOR:
Super Tech University
Dramatically improve your teams performance with a system of short daily video lessons, training your team in soft skills. Your team can make you more profits by teaching them soft skills. Your team will never leave you for investing in them. Go to https://supertechu.com/ for more info.
One to One Coaching:
Eric has helped many home service business owners grow their companies, 2x, 3, 4x, with his one to one coaching sessions. If you are interested in finding out more about coaching with Eric, email him at eric@supertechu.com for a FREE 30 min Zoom call to discuss your current business needs.
SPONSOR: C&R Magazine
C&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor, Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.
In this episode of the monthly book club with Brandon and Chris from Floodlight Consulting, we talk about the book The Road Less Stupid by Keith J. Cunningham. Cunningham is the model for the Rich Dad in Robert Kiyosaki's Rich Dad, Poor Dad.
This book is a text book for building a thriving and sustainable business while minimizing the frequency of major mistakes. This book is a must read for all entrepreneurs. Enjoy.
TITLE SPONSOR: Super Tech University
Dramatically improve your teams performance with a system of short daily video lessons, training your team in soft skills. Your team can make you more profits by teaching them soft skills. Your team will never leave you for investing in them.
SPONSOR: C&R Magazine
C&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor, Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.
We were honored to have Aaron Salow from XOi join us on the podcast to talk about making life better in the field for technicians. XOi is an amazing tool that can really help all techs, but especially the newer ones, excel in the field and not feel as if they are all alone to figure everything out by themselves. Enjoy this lively conversation as Aaron explains his background in the blue collar space and how XOi can help your company.
TITLE SPONSOR: Super Tech University
Dramatically improve your teams performance with a system of short daily video lessons, training your team in soft skills. Your team can make you more profits by teaching them soft skills. Your team will never leave you for investing in them.
Go to www.supertechu.com for more info and free sample lessons.
SPONSOR: C&R Magazine
C&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor, Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.
Eric and Larry will be doing a restoration seminar with Derek and Katie of Spot on Solutions in Houston, in conjunction with Howard Partridge's Inner Circle on February 21 in Houston. Click below for details:
https://howardpartridge.isrefer.com/go/rich/lwilberton/
TITLE SPONSOR: Super Tech University
Dramatically improve your teams performance with a system of short daily video lessons, training your team in soft skills. Your team can make you more profits by teaching them soft skills. Your team will never leave you for investing in them.
Learn everything you need to know about Joe Crisara's upcoming True Grit. Eric and Larry will be in Vegas going through all the training and the escape rooms to hone their skills and learn along with everyone else. Enjoy this episode as Uncle Joe breaks down what we can expect from this awesome event.
TITLE SPONSOR: Super Tech University
Dramatically improve your teams performance with a system of short daily video lessons, training your team in soft skills. Your team can make you more profits by teaching them soft skills. Your team will never leave you for investing in them.
See other great podcasts we enjoy on our Blue Collar Nation Podcast Facebook page.
SPONSOR: C&R Magazine
C&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor, Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.
Joshua Gillow of Yes Express and the host of the Outer Spaces Podcast thinks out of the box. We had a great talk and you will enjoy the episode.
TITLE SPONSOR: Super Tech University
Dramatically improve your teams performance with a system of short daily video lessons, training your team in soft skills. Your team can make you more profits by teaching them soft skills. Your team will never leave you for investing in them.
SPONSOR: C&R Magazine
C&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor, Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.
Victor Rancour is a top entrepreneur in the HVAC and Plumbing space. His Southern California based service company, Absolute Airflow, has scaled to more that $50 Million a year in just 4 short years. Listen as Victor talks about the mindset it takes to grow and scale your service company.
TITLE SPONSOR: Super Tech University
Dramatically improve your teams performance with a system of short daily video lessons, training your team in soft skills. Your team can make you more profits by teaching them soft skills. Your team will never leave you for investing in them.
SPONSOR: C&R Magazine
C&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor, Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.
The economy is on a bit of a roller coaster right now so we thought it would be good to have on Julie Viola, a commercial banker to fill us in on what to expect in 2023 and what we need to do to be prepared for it.
TITLE SPONSOR: Super Tech University
Dramatically improve your teams performance with a system of short daily video lessons, training your team in soft skills. Your team can make you more profits by teaching them soft skills. Your team will never leave you for investing in them.
SPONSOR: C&R Magazine
C&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor, Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.
Eric Hansen of Inland Productivity Solutions has great insight on the computer systems needed in your business. We had a great conversation that you will benefit from.
TITLE SPONSOR: Super Tech University
Dramatically improve your teams performance with a system of short daily video lessons, training your team in soft skills. Your team can make you more profits by teaching them soft skills. Your team will never leave you for investing in them.
SPONSOR: C&R Magazine
C&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor, Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.
Mike Pailliotet is an influencer in the floor cleaning and restoration industry. He has an event every year called Mikey's Fest where he brings people from the industry and educates them to have a better business. Mike has a forum that is super popular, helping professionally daily in their business called Mikey's Board. Enjoy our wide ranging conversation.
TITLE SPONSOR: Super Tech University
Dramatically improve your teams performance with a system of short daily video lessons, training your team in soft skills. Your team can make you more profits by teaching them soft skills. Your team will never leave you for investing in them.
SPONSOR: C&R Magazine
C&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor, Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.
Eric, Larry and Chris and Brandon of Floodlight Consulting sit down for another installment of the BCN Book Club. This month the lads go over Seth Godin's All Marketers Are Liars. It was a super interesting book and a lively conversation about how to implement the concepts into your service business.
TITLE SPONSOR: MORNING TECH MEETING
This episode it brought to you by Super Tech University. Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients. Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training.
See other great podcasts we enjoy on our Blue Collar Nation Podcast Facebook page.
SPONSOR: C&R Magazine
C&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor, Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.
TITLE SPONSOR: MORNING TECH MEETING
This episode it brought to you by Super Tech University. Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients. Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training.
See other great podcasts we enjoy on our Blue Collar Nation Podcast Facebook page.
SPONSOR: C&R Magazine
C&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor, Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.
Michelle Blevins joined the Blue Collar Nation Podcast again today to talk about the new survey C&R Magazine conducted about the the state of the restoration industry. There is a ton of great info in this episode and, as always, Michelle had to play referee between Larry and Eric and pretty much start running the show.
TITLE SPONSOR: Super Tech University
This episode it brought to you by Super Tech University. Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients. Super Tech University has video lessons that can be sent directly to your tech's phones for training. Super Tech also offers training for CSR, Estimator, Service Manager, and Business Development Rep positions.
See other great podcasts we enjoy on our Blue Collar Nation Podcast Facebook page.
SPONSOR: C&R Magazine
C&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor, Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.
Everyone has a company culture; but us it a good one? Larry and Eric talk about how to build a great culture that will engage, attract, and retain team members.
TITLE SPONSOR: Super Tech University
This episode it brought to you by Super Tech University. Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients. Super Tech University has video lessons that can be sent directly to your tech's phones for training. Super Tech also offers training for CSR, Estimator, Service Manager, and Business Development Rep positions.
See other great podcasts we enjoy on our Blue Collar Nation Podcast Facebook page.
SPONSOR: C&R Magazine
C&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor, Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.
RADIO SHOW:
Visit the website to learn more: https://www.kcaaradio.com/
Join Eric and Larry twice weekly for their morning radio show on KCAA Radio in the Inland Empire of Southern California. Today's show is all about Larry and his van build out, Eric trying to get a date night going with his wife, Larry's return to California after 4 months of van life, and Eric and Larry talking about their personal and professional goals and how to reach them.
TITLE SPONSOR: Super Tech University
This episode it brought to you by Super Tech University. Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients. Super Tech University has video lessons that can be sent directly to your tech's phones for training. Super Tech also offers training for CSR, Estimator, Service Manager, and Business Development Rep positions.
See other great podcasts we enjoy on our Blue Collar Nation Podcast Facebook page.
SPONSOR: C&R Magazine
C&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor, Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.
RADIO SHOW:
Visit the website to learn more: https://www.kcaaradio.com/
TITLE SPONSOR: Super Tech University
This episode it brought to you by Super Tech University. Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients. Super Tech University has video lessons that can be sent directly to your tech's phones for training. Super Tech also offers training for CSR, Estimator, Service Manager, and Business Development Rep positions.
See other great podcasts we enjoy on our Blue Collar Nation Podcast Facebook page.
SPONSOR: C&R Magazine
C&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor, Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.
RADIO SHOW:
Visit the website to learn more: https://www.kcaaradio.com/
Super Tech University
Dramatically improve your teams performance with a system of short daily video lessons, training your team in soft skills. Your team can make you more profits by teaching them soft skills. Your team will never leave you for investing in them. Go to https://supertechu.com/ for more info.
One to One Coaching:
Eric has helped many home service business owners grow their companies, 2x, 3, 4x, with his one to one coaching sessions. If you are interested in finding out more about coaching with Eric, email him at eric@supertechu.com for a FREE 30 min Zoom call to discuss your current business needs.
SPONSOR: C&R Magazine
C&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor, Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.
Eric and Larry just started a radio show in Southern California. On Monday's and Thursday's each week the guys can be found on KCAA Radio 1050AM and 106.5FM from 5-6am. Enjoy this episode on how gratitude can help your business.
TITLE SPONSOR: MORNING TECH MEETING
This episode it brought to you by Super Tech University. Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients. Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training.
SPONSOR: C&R Magazine
C&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor, Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.
Here we go again. Jon Isaacson of the DYOJO podcast and Gerrett Stier of the GMS Podcast joined Larry and Eric to do their non-sensical yearly holiday show. Packed with useless information, this show never fails to neither educate and nor entertain. Join the lads for an hour of inside jokes, some business talk, and a little bit of serious life advice.
Happy Holidays.
TITLE SPONSOR: MORNING TECH MEETING
This episode it brought to you by Super Tech University. Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients. Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training.
See other great podcasts we enjoy on our Blue Collar Nation Podcast Facebook page.
SPONSOR: C&R Magazine
C&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor, Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.e
We had Tom and Gerrett on the show to talk about technicians, skills, and the upcoming Large Loss Mastery Next Level Tech course.
Know How's Leighton Healy joins the podcast for the third time to tell our listeners about what the data from the latest State of the Restoration Industry tells us about the current workforce situation.
Regardless of what trade you are in, this information is very valuable to help you make decisions about hiring, firing, managing, and building a culture that will attract and retain employees.
TITLE SPONSOR: MORNING TECH MEETING
This episode it brought to you by Super Tech University. Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients. Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training.
See other great podcasts we enjoy on our Blue Collar Nation Podcast Facebook page.
SPONSOR: C&R Magazine
C&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor, Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.e
You spend so much of your life toiling to build your service business...but does it have any value in the marketplace? Gokul Padmanabhan has been selling service businesses for years and teaches us on this episode how to set yourself up for exiting successfully.
TITLE SPONSOR: MORNING TECH MEETING
This episode it brought to you by Super Tech University. Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients. Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training.
See other great podcasts we enjoy on our Blue Collar Nation Podcast Facebook page.
SPONSOR: C&R Magazine
C&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor, Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.
Gokul’s Profile
linkedin.com/in/gokulpadmanabhan
Website
sellmyrestorationbusiness.com (RBA's Website)
Our friend Michelle returns to talk about the state of the restoration industry to talk about what the trends were last year and what we can expect to change in the upcoming year. Michelle also gets candid about what it has been like in year 1 since purchasing C&R Magazine and how her entrepreneurial journey has been. As always with Michelle, there were a lot of laughs and tons of great information in this episode.
TITLE SPONSOR: MORNING TECH MEETING
This episode it brought to you by Super Tech University. Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients. Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training.
See other great podcasts we enjoy on our Blue Collar Nation Podcast Facebook page.
SPONSOR: C&R Magazine
C&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor, Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.
Annissa and Kevin Coy are longtime friends of the show. They are experts in the underserved field of fire and contents restoration. We sit down and go deep on how to do it, what kind of profits are available, and how to start and grow a successful fire and contents division.
Go to: https://firehouseeducation.com/ to find out more.
TITLE SPONSOR: MORNING TECH MEETING
This episode it brought to you by Super Tech University. Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients. Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training.
See other great podcasts we enjoy on our Blue Collar Nation Podcast Facebook page.
SPONSOR: C&R Magazine
C&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor, Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.
We started up the book club again with Brandon and Chris from Floodlight Consulting as our new partners. We were not sure we would ever start up the book club again after Bill Yeadon retired. However, we could not have chosen better partners to do this monthly show with.
This month Eric picked a pretty tough book with some really deep thought required how to take the lessons from the book and scale them down to a local service business. However, Peter Thiel's Zero to One can reap huge benefits for the company which can take these lessons and tweak them to dominate their market in areas that are underserved and overlooked.
Enjoy.
TITLE SPONSOR: SUPER TECH UNIVERSITY
This episode is brought to you by Super Tech University. Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients. Super Tech University has video lessons that can be sent directly to your tech's phones for training.
For our listeners we have a special for Super Tech University Here!
See other great podcasts we enjoy on our Blue Collar Nation Podcast Facebook page.
SPONSOR: C&R Magazine
C&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor, Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.
Homee is different. Homee is a disruptor in the Restoration space. Is what Homee is doing going to spread through all verticals in the home services space? These are the questions we were thinking as we sat down with Brandon, Augie, Jeremy, and Alex of Homee.
It was great to have all the guys on the show as we were able to drill down on each part of the process as each guest plays a different role at Homee and had deep insight to what they are doing in each department.
Although this episode centers around Homee's restoration model, we think the information in today's podcast deserves a serious examination for all aspects within the industry. Enjoy.
TITLE SPONSOR: SUPER TECH UNIVERSITY
This episode is brought to you by Super Tech University. Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients. Super Tech University has video lessons that can be sent directly to your tech's phones for training.
For our listeners we have a special for Super Tech University Here!
See other great podcasts we enjoy on our Blue Collar Nation Podcast Facebook page.
SPONSOR: C&R Magazine
C&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor, Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.
Rico is a high energy, super smart marketer and salesman. Rico has become a good friend to Larry and Eric and the Blue Collar Nation podcast was blessed with his information about how to better market a service business. Rico has a great podcast also, Restoration Domination you will like and we have been guests there too.
TITLE SPONSOR: SUPER TECH UNIVERSITY
This episode is brought to you by Super Tech University. Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients. Super Tech University has video lessons that can be sent directly to your tech's phones for training.
For our listeners we have a special for Super Tech University Here!
See other great podcasts we enjoy on our Blue Collar Nation Podcast Facebook page.
SPONSOR: C&R Magazine
C&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor, Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.
Do you have staffing issues? Yup, we all do. Al Levi to the rescue! Al has come out with his S3: Signature Staffing System and Eric and Larry sit down with Al to discuss all things staffing, systems, and business. Al is always one of most popular guests on the Blue Collar Nation podcast and this episode may be his best appearance yet.
If you are interested in Al's staffing system, Al has extended a generous discount for the Blue Collar Nation. Go to https://7powercontractor.com/s3bcn to check out the system and collect your discount should you purchase.
TITLE SPONSOR: SUPER TECH UNIVERSITY
This episode is brought to you by Super Tech University. Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients. Super Tech University has video lessons that can be sent directly to your tech's phones for training.
For our listeners we have a special for Super Tech University Here!
See other great podcasts we enjoy on our Blue Collar Nation Podcast Facebook page.
SPONSOR: C&R Magazine
C&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor, Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.
Ken Rusk is a blue collar guy. Ken started working digging ditches in high school and never looked back. In fact, now Ken owns 4 construction related businesses and has created a life for himself that many with white collar careers could only dream of. Eric and Larry sat down with Ken to discuss how he did it, some stories from his time in the trades, and why young people should consider entering the trades to have a great career.
TITLE SPONSOR: SUPER TECH UNIVERSITY
This episode is brought to you by Super Tech University. Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients. Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training.
For our listeners we have a special for Super Tech University Here!
See other great podcasts we enjoy on our Blue Collar Nation Podcast Facebook page.
SPONSOR: C&R Magazine
C&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor, Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.
We meet up with Ron Holt of Pink Zebra Moving this week. Eric was on Ron's podcast a few years ago as a guest and now Ron is joining Larry and Eric to talk about his newest franchise business. Ron built up a maid service franchise and sold it prior to starting Pink Zebra. Sensing room for improvement in the moving industry, Ron has now started Pink Zebra and in the process of building it into a nationwide franchise.
TITLE SPONSOR: SUPER TECH UNIVERSITY
This episode is brought to you by Super Tech University. Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients. Super Tech University has video lessons that can be sent directly to your tech's phones for training.
For our listeners we have a special for Super Tech University Here!
See other great podcasts we enjoy on our Blue Collar Nation Podcast Facebook page.
SPONSOR: C&R Magazine
C&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor, Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.
Gregg Taylor has been finding talent for some of the largest names in the restoration industry for many years. We sit down with Gregg this episode to talk about the state of finding great people to build our companies with and how to attract and keep them. This is a must listen for anyone working hard at talent acquisition in their company.
TITLE SPONSOR: SUPER TECH UNIVERSITY
This episode is brought to you by Super Tech University. Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients. Super Tech University has video lessons that can be sent directly to your tech's phones for training.
For our listeners we have a special for Super Tech University Here!
See other great podcasts we enjoy on our Blue Collar Nation Podcast Facebook page.
SPONSOR: C&R Magazine
C&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor, Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.
Jason Earle joins Eric and Larry for a second time on the show. Jason, one of the best guests to ever grace the Blue Collar Nation Podcast, is always both entertaining and informative. A big thinker with an amazing backstory, Jason is passionate about the health of home owners and how his products can help them identify mold in their homes and businesses. Give this one a listening as Jason drops a ton of knowledge which we can all learn from.
TITLE SPONSOR: MORNING TECH MEETING
This episode is brought to you by Super Tech University. Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients. Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training.
For our listeners we have a special for Super Tech University Here!
See other great podcasts we enjoy on our Blue Collar Nation Podcast Facebook page.
SPONSOR: C&R Magazine
C&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor, Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.
Jeff Dudan is a true entrepreneur. Jeff started a painting business to help fund his college expenses and never looked back. Moving on to the Disaster Restoration space, Jeff built and then franchised Advanta-Clean. Now moving into Homefront Brands, the home services franchising space, Jeff told Eric and Larry his amazing life story and then what to look for to start or buy a franchise model business. It was an amazing conversation with tons of actionable insights. Enjoy.
TITLE SPONSOR: MORNING TECH MEETING
This episode is brought to you by Super Tech University. Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients. Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training.
For our listeners we have a special for Super Tech University Here!
See other great podcasts we enjoy on our Blue Collar Nation Podcast Facebook page.
SPONSOR: C&R Magazine
C&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor, Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.
We are having a special episode this week to talk about the upcoming Experience Trade Show in Las Vegas Sept 6-10. Eric and Larry will be having an interactive booth (#128) where they will be teaching a myriad of subjects in classes each day. Come to the show and say hello to the lads.
This week we have Jonathan Maynard from Red Door Pro Wash and the HUGE Convention on the show. We talk about a wide array of topics from starting your service business, how to add services in different verticals to service your same client base, and of course the HUGE convention.
TITLE SPONSOR: MORNING TECH MEETING
This episode is brought to you by Super Tech University. Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients. Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training.
For our listeners we have a special for Super Tech University Here!
See other great podcasts we enjoy on our Blue Collar Nation Podcast Facebook page.
SPONSOR: C&R Magazine
C&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor, Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.
Larry is out this week so Eric took this opportunity to talk a little about his past and his frustrations as a high schooler who wanted to go to vocational school but was dissuaded from doing so.
We are at a tipping point in the trades and it is imperative for us to find ways to make our jobs more desirable for the next generation. We need to find ways to help parents understand the upsides of the trades for their children, so they will go to vocational school and to show our young people what amazing career opportunities are available in the trades.
We had Peter Lyons on the show for a 3rd time to talk to us about this creation-The Restoration Golf League. We talk about creating an industry community and how golfing with yours peers can help everyone in the industry-even if they are competitors.
TITLE SPONSOR: MORNING TECH MEETING
This episode it brought to you by Super Tech University. Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients. Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training.
See other great podcasts we enjoy on our Blue Collar Nation Podcast Facebook page.
SPONSOR: C&R Magazine
C&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor, Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.
Tom Gissler, President of Restoration 1 brought the heat on this episode of the Blue Collar Nation Podcast. Tom was entertaining and educational as he dove deep on his extensive experience in not only business, but life as well. Tom had a very unconventional childhood that seems to have shaped a world view that sets him apart from the herd and really has him thinking non-conventionally. Tom had so many great insights in this episode and no matter what trade you are in, Tom will get you thinking about the status quo, and if that is really working for your business.
This week the Blue Collar Nation Podcast is doing a LIVE episode from the Kent State University campus at the Violand Executive Summit. Eric and Larry are long time proponents of professional training and education. Violand Management Training had a huge affect on Eric and Larry's career in the restoration industry. From Eric and his Admin team using Violand's job costing system to make sure each job was turning a profit to Larry's Business Development team using Violand's Power Selling to helped the grow the company.
The point of this podcast is not an "infomercial" for Violand Management. The point is for our listeners to find wise council, create a culture of accountability, and execute the plan. Eric and Larry believe strongly that most entrepreneurs need outside management training to make that a reality.
*** Since the episode is live from the conference you will hear ambient noise in the background. However, the sound quality from the Mic's is clear.
TITLE SPONSOR: MORNING TECH MEETING
This episode it brought to you by Super Tech University. Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients. Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training.
See other great podcasts we enjoy on our Blue Collar Nation Podcast Facebook page.
SPONSOR: C&R Magazine
C&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor, Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.
Robert More is an IICRC Certified Triple Master, which is no easy task in the restoration industry. We wanted to have Robert on as he is a SUPER TECH. Robert has worked his way up over the years to now move into a management role, but he takes us along on his journey as he worked his way up the ladder.
TITLE SPONSOR: MORNING TECH MEETING
This episode it brought to you by Super Tech University. Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients. Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training.
See other great podcasts we enjoy on our Blue Collar Nation Podcast Facebook page.
SPONSOR: C&R Magazine
C&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor, Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.
We were able to talk to different influencers at the Alacrity ACCESS Conference that were very entertaining and had a lot of great information to offer. We spoke with:
Jodi Cambell from Homee,
Tony Triola from Verisk Analitics,
Joyce Gabriel from LandAll Restoration,
Shaun Quinn from Zoleman Restoration,
Jerry Lawrenc from the Tape Guys.
These are some great people you will get a lot of value out of listening to!
Enjoy the podcast.
Josh Turley is a 3rd generation business owner at RTA Fleet Management Software in the trucking industry. Josh had a post about how to pick and create good team members on social media and we know we needed to have him on the show to elaborate.
This was an amazing conversation with a very thoughtful and intentional person. This is a very important lesson to hear for every business owner.
TITLE SPONSOR: MORNING TECH MEETING
This episode it brought to you by Super Tech University. Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients. Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training.
See other great podcasts we enjoy on our Blue Collar Nation Podcast Facebook page.
SPONSOR: C&R Magazine
C&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor, Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.
Eric and Larry give a breakdown about what is going on at Super Tech U and Eric shows why soft skills training is so important when he had an HVAC contractor do a bid at his house recently.
TITLE SPONSOR: MORNING TECH MEETING
This episode it brought to you by Super Tech University. Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients. Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training.
See other great podcasts we enjoy on our Blue Collar Nation Podcast Facebook page.
SPONSOR: C&R Magazine
C&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor, Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.
The Blue Collar Nation podcast comes to you live this week from the Access Conference in Orlando, Florida to bring you an expert panel on employee attraction and retention. With Chuck Violand, Michelle Blevins, Lisa Lavender, and Leighton Healy on the panel, it was a real eye opening experience as to what home services companies need to do to make sure they have the talent they need to compete in the marketplace.
TITLE SPONSOR: MORNING TECH MEETING
This episode it brought to you by Super Tech University. Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients. Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training.
See other great podcasts we enjoy on our Blue Collar Nation Podcast Facebook page.
SPONSOR: C&R Magazine
C&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor, Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.
Everyone that listens to the show with any regularity knows that Larry and Eric are HUGE fans of referral marketing. In fact, referral marketing was Larry's full time job at Shamrock Cleaning and Restoration. Larry is often known as the "Pineapple Man" for his penchant for delivering pineapples to referral clients every month.
Eric and Larry go deep on how to do referral marketing to grow your business and even address how to go door to door even when you hate that kind of thing. Give a listen and learn how to take your sales numbers to the next level with referral marketing.
TITLE SPONSOR: MORNING TECH MEETING
This episode it brought to you by Super Tech University. Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients. Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training.
See other great podcasts we enjoy on our Blue Collar Nation Podcast Facebook page.
SPONSOR: C&R Magazine
C&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor, Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.
Indoor air quality is a topic few contractors like to think about, but it affects all of us. If you are the client, you want to make sure you are safe in your home. If you are the contractor, you want to limit any potential liability. We sat down for a great chat with Doug Hoffman and Lance Eisen of NORMI to learn what we all need to know and how to get the proper training to make sure our indoor air quality game is on point.
Go to www.normi.org for more information on what we talked about today and to learn about educational opportunities for you and your team.
TITLE SPONSOR: MORNING TECH MEETING
This episode it brought to you by Super Tech University. Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients. Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training.
See other great podcasts we enjoy on our Blue Collar Nation Podcast Facebook page.
SPONSOR: C&R Magazine
C&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor, Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.
Meet Brandon Reece and Chris Nordyke from Floodlight Consulting and Head, Heart and Boots Podcast. Brandon and Chris are in many ways a mirror image of Eric and Larry and share an amazing business partnership. In this episode, the boys go deep on the many issues faced by entrepreneurs and how to manage living on the razors edge of being a business owner. This show was chock full of knowledge bombs from Brandon and Chris and a very raw look at what it looks like behind the scenes to be in business for yourself.
TITLE SPONSOR: MORNING TECH MEETING
This episode it brought to you by Super Tech University. Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients. Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training.
See other great podcasts we enjoy on our Blue Collar Nation Podcast Facebook page.
SPONSOR: C&R Magazine
C&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor, Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.
Jim Prom, long time General Contractor and Soft Wash guru, Spray Away SoftWash, visited the show this week to talk about an often misunderstood art and science, estimating. To insure you are making enough money to grow a thriving business, any company has to have a good handle on proper estimating techniques.
TITLE SPONSOR: MORNING TECH MEETING
This episode it brought to you by Super Tech University. Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients. Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training.
See other great podcasts we enjoy on our Blue Collar Nation Podcast Facebook page.
SPONSOR: C&R Magazine
C&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor, Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.
Today Eric and Larry had on Rich Malachy of the Fedd Group and Malachy Parts and Service. Rich's passion for building a better industry for those you service restaurant equipment came through loud and clear on this episode. Rich and the guys talk about creating "Gold Collar" technicians, fighting off the big boys as private equity money creates behemoth companies to compete with, and how creating an association of vendors, suppliers, and service companies can make for a better industry for all involved.
This was an amazing episode and should not be missed by anyone, regardless of what industry they work in.
TITLE SPONSOR: MORNING TECH MEETING
This episode it brought to you by Super Tech University. Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients. Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training.
See other great podcasts we enjoy on our Blue Collar Nation Podcast Facebook page.
SPONSOR: C&R Magazine
C&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor, Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.
In this episode Eric and Larry sit down with business coach Santiago Arango of Phenomenal Products to talk about what makes for a good coach and also a good student.
We all know coaches in our respective industries whom take clients from "zero to hero" with their input. Some companies and owners thrive under the guidance of a coach, while others always seem to flounder. What separates the companies that make big changes from the ones that seem to never make the progress they desire.
TITLE SPONSOR: MORNING TECH MEETING
This episode it brought to you by www.morningtechmeeting.com. Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients. Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training.
See other great podcasts we enjoy on our Blue Collar Nation Podcast Facebook page.
Sponsor:
For Information on Building Systems for Your service company, Al Levi's 7 Power Contractor is the place to go. Get discounts on packages using our Blue Collar Nation code:
www.7powercontractor.com/bcn
We had our good friend Larry Cooper on the show this week to talk about all the nasty stuff we never like to think about, but need to as home service professionals. We also talk about the upcoming Experience trade show in Cincinnati April 6-8, 2022.
TITLE SPONSOR: MORNING TECH MEETING
This episode it brought to you by www.morningtechmeeting.com. Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients. Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training.
See other great podcasts we enjoy on our Blue Collar Nation Podcast Facebook page.
Sponsor:
For Information on Building Systems for Your service company, Al Levi's 7 Power Contractor is the place to go. Get discounts on packages using our Blue Collar Nation code:
www.7powercontractor.com/bcn
All of us in the home services dream of one day locking down 7 figure contracts with multi-national corporations. The problem is most companies don't even know where to begin when trying to find out how to get these contracts. Today Eric and Larry have on Chris Allen. Chris has been a purchasing agent for services for many years at several worldwide corporations. Listen to Chris as he lays out the do's and dont's of getting big contracts.
TITLE SPONSOR: MORNING TECH MEETING
This episode it brought to you by www.morningtechmeeting.com. Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients. Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training.
See other great podcasts we enjoy on our Blue Collar Nation Podcast Facebook page.
Sponsor:
For Information on Building Systems for Your service company, Al Levi's 7 Power Contractor is the place to go. Get discounts on packages using our Blue Collar Nation code:
www.7powercontractor.com/bcn
Millennials and Generation Z will be making up the bulk of our future technicians in all trades. As the trades evolve and change, the way in which techs are trained will need to evolve, too. Larry and Eric sit down for an in-depth conversation with Lisa Warner and Cheryl McRae of AMP Creative to go deep on what the future of training will need to look like to engage and get younger people excited about a career in the trades.
TITLE SPONSOR: MORNING TECH MEETING
This episode it brought to you by www.morningtechmeeting.com. Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients. Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training.
See other great podcasts we enjoy on our Blue Collar Nation Podcast Facebook page.
Sponsor:
For Information on Building Systems for Your service company, Al Levi's 7 Power Contractor is the place to go. Get discounts on packages using our Blue Collar Nation code:
www.7powercontractor.com/bcn
This week the boys are running the show without a guest. With the recent passing of Eric's father, he talks about his Dad's strong work ethic and just putting your head down and making it happen. The boys also share what the mission, vision, and goals are for the newly rebranded company Super Tech University.
TITLE SPONSOR: MORNING TECH MEETING
This episode it brought to you by www.morningtechmeeting.com. Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients. Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training.
See other great podcasts we enjoy on our Blue Collar Nation Podcast Facebook page.
Sponsor:
For Information on Building Systems for Your service company, Al Levi's 7 Power Contractor is the place to go. Get discounts on packages using our Blue Collar Nation code:
www.7powercontractor.com/bcn
Want to learn about a little known and lucrative business or add on service for your home services business? Listen to how our good friend, Jim McDonough, of Veterans Cleaning Solutions created a thriving business using a little used add on service to propel his business revenues and profits.
TITLE SPONSOR: MORNING TECH MEETING
This episode it brought to you by www.morningtechmeeting.com. Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients. Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training.
See other great podcasts we enjoy on our Blue Collar Nation Podcast Facebook page.
Sponsor:
For Information on Building Systems for Your service company, Al Levi's 7 Power Contractor is the place to go. Get discounts on packages using our Blue Collar Nation code:
www.7powercontractor.com/bcn
Eric and Larry had the pleasure of restoration industry expert and author Rachel Stewart, 𝗖𝗘𝗢/𝗙𝗼𝘂𝗻𝗱𝗲𝗿 𝗼𝗳 𝗫𝗰𝗲𝗹𝗲𝗿𝗮𝘁𝗲 𝗥𝗲𝘀𝘁𝗼𝗿𝗮𝘁𝗶𝗼𝗻 𝗦𝗼𝗳𝘁𝘄𝗮𝗿𝗲. Rachel is a thought leader in the industry and has great insights for all home services industries.
Rachel also has a podcast, Restore Your Power to Succeed you will love.
TITLE SPONSOR: MORNING TECH MEETING
This episode it brought to you by www.morningtechmeeting.com. Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients. Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training.
See other great podcasts we enjoy on our Blue Collar Nation Podcast Facebook page.
Sponsor:
For Information on Building Systems for Your service company, Al Levi's 7 Power Contractor is the place to go. Get discounts on packages using our Blue Collar Nation code:
www.7powercontractor.com/bcn
We had Leighton Healy of KnowHow on the show to talk about various topics including technician retention and how to keep them with you longer, Leighton learning to swim in Pablo Escobar's pool, and the Restoration Survey and how your data can help shape the industry. This is a great episode with a super smart and engaging guest.
TITLE SPONSOR: MORNING TECH MEETING
This episode it brought to you by www.morningtechmeeting.com. Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients. Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training.
See other great podcasts we enjoy on our Blue Collar Nation Podcast Facebook page.
For Information on Building Systems for Your service company, Al Levi's 7 Power Contractor is the place to go. Get discounts on packages using our Blue Collar Nation code:
www.7powercontractor.com/bcn
Joe Crisara is widely know as THE trainer for sales in the trades. Joe's long tenure in the HVAC industry along with more than a decade teaching trades people the proper way to do in-home sales means Joe knows a thing or two. In this episode, Eric and Larry sit down with Joe to get feedback as to what constitutes a great in-home sales call. Joe has so many nuggets to improve the sales techniques from home service professionals. So sit back and enjoy Joe's master class on in-homes sales for technicians and estimators.
If you are interested in more from Joe and his teachings, please visit Service MVP to get the help you need in your business.
For more information on daily training for your technicians in all aspects of their jobs, please visit the following sponsor's website below:
TITLE SPONSOR: MORNING TECH MEETING
This episode it brought to you by www.morningtechmeeting.com. Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients. Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training.
See other great podcasts we enjoy on our Blue Collar Nation Podcast Facebook page.
For Information on Building Systems for Your service company, Al Levi's 7 Power Contractor is the place to go. Get discounts on packages using our Blue Collar Nation code:
www.7powercontractor.com/bcn
Home services is a difficult line of work. We spend our days in other people's homes and businesses dealing with their stress, angst, and sometimes craziness on their home turf. Although rarely talked about, this can cause field technicians, CSR's, and DSR's large amounts of stress. Please give this one a listen. Lisa Warner grew up in a blue collar home with parents who owned and operated an HVAC company. Cheryl McRae previously worked at Scorpion prior to moving to AMP Creative and has a ton of experience dealing with contractors from all over the country.
TITLE SPONSOR: MORNING TECH MEETING
This episode it brought to you by www.morningtechmeeting.com. Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients. Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training.
See other great podcasts we enjoy on our Blue Collar Nation Podcast Facebook page.
Lisa Lavender is a thought leader in the home services space. A dedicated restoration professional, Lisa wears many hats with her many businesses.
Eric and Larry had a wonderful conversation with Lisa about the concept of proper onboarding of new team members to both attract and retain talent. This often overlooked concept can make or break a new hire's attitude about your company on day one if the onboarding is not done well. Just telling the new hire to get in a van and help out is not enough anymore!!!
Lisa has an amazing training company Restoration Technical Institute designed for those who serve the Restoration, Cleaning and Industries.
No matter what trade you are in, this episode provides lots of great, and easy to implement ideas to improve your onboarding system.
TITLE SPONSOR:
Super Tech University
Dramatically improve your team's performance with a system of short daily video lessons, training your team in soft skills. Your team can make you more profit when you invest in them and teach them soft skills. Go to https://supertechu.com/ for more info.
Click here for a discount: https://supertechu.com/register/podcastoffer/.
One to One Business Coaching with Eric:
Eric has helped many home service business owners grow their companies, 2x, 3, 4x, with his one-to-one coaching sessions. If you want to learn more about coaching with Eric, go to https://supertechu.com/coaching or email him at eric@supertechu.com for a FREE 30-minute Zoom call to discuss your current business needs.
SPONSOR: C&R Magazine
C&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.
Andrea Stenberg is a renaissance woman. A great student in high school she decided to forgo college to work with her hands and "do" things. She loves to help people and see the fruits of her hard work in real terms. Eric and Larry have a great conversation with Andrea about the rewards and the trade-offs so many of us make to work in the blue collar service industry. This is a wonderful conversation with a very interesting woman.
TITLE SPONSOR: MORNING TECH MEETING
This episode it brought to you by www.morningtechmeeting.com. Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients. Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training.
See other great podcasts we enjoy on our Blue Collar Nation Podcast Facebook page.
We have whole Strategies for Success crew on hand to celebrate our good friend Bill Yeadon on the eve of his retirement after 46 amazing years in the industry.
Goals 2022: Eric and Larry are back talking about what went right and wrong in 2021, and what they are working toward in 2022.
Eric and Larry are joined with the guys from the Outerspaces Podcast Joshua Gillow of Masterplan Outdoor Living and Duane Draughon of VizX's Design Studios. The guys go deep on concepts of what it takes to become more successful in business and in life.
**Note: there is a little bit of salty language at times in this episode, so make sure to listen in the correct environment.
TITLE SPONSOR: MORNING TECH MEETING
This episode it brought to you by www.morningtechmeeting.com. Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients. Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training.
See other great podcasts we enjoy on our Blue Collar Nation Podcast Facebook page.
Larry and Eric have the tables turned on them as Michelle Blevins takes control and interviews they guys about all the crazy stories from their start up days. This is a rebroadcast of Michelle's podcast. Buckle up, it's a wild one.
TITLE SPONSOR: MORNING TECH MEETING
This episode it brought to you by www.morningtechmeeting.com. Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients. Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training.
See other great podcasts we enjoy on our Blue Collar Nation Podcast Facebook page.
Eric and Larry had the pleasure to sit down with Scott Tackett and John Monroe of Violand Management Associates on the final day of the Business Planning Summit in Captiva Island, FL earlier this month. The crew talks about the often overlooked importance of taking a time out to go offsite to plan the upcoming year and also some the the key ingredients necessary to run the type of company we all dream of owning
We have Jon Isaacson back on the show to talk about his great new book called, So You Want to be a Project Manager. We sit down and talk about all the struggles that so many home services contractors have in helping their people make this transition. This is a great episode for any trade as the topic is universal.
TITLE SPONSOR: MORNING TECH MEETING
This episode it brought to you by www.morningtechmeeting.com. Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients. Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training.
See other great podcasts we enjoy on our Blue Collar Nation Podcast Facebook page.
Today we have on Yana Sprague, CSR extraordinaire and typical home services client, to talk about what qualities female clients look for in a service call. Yana has years of experience in the home services industry and also is known to be a tough cookie as a client.
Listen is as Eric and Larry dissect every step of the service experience with Yana from the initial phone call to the post job follow up. This episode is a wake up call to all home service providers to up their game when it comes to the theater of business and the training their techs have to please high end clients.
TITLE SPONSOR: MORNING TECH MEETING
This episode it brought to you by www.morningtechmeeting.com. Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients. Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training.
See other great podcasts we enjoy on our Blue Collar Nation Podcast Facebook page.
Ever see all the destruction that happens in a big hurricane or storm. We all think that the insurance companies will just take care of us when it comes time to fix our homes. Often that is not the case. We have a great conversation with Doug Quinn, who had a great home and life living on the Jersey Shore until Hurricane Sandy came and wiped out his house. Now Doug devotes his life to helping others navigate this difficult situation. Visit The American Policyholder Association for more information.
TITLE SPONSOR: MORNING TECH MEETING
This episode it brought to you by www.morningtechmeeting.com. Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients. Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training.
See other great podcasts we enjoy on our Blue Collar Nation Podcast Facebook page.
We are joined by a super interesting guest today, Rusty Cochran. Rusty is founder and President of We Care Plumbing, Heating, and Air Conditioning in Murrieta, CA. Rusty has had a long journey to success in the home services industry. Rusty, a self professed "slow learner" had a lot up ups and downs growing his service business. Unlike most, Rusty dug deep and kept pushing through to take his business from a double wide trailer to an industry leader, doing 30M in revenue per year. Learn how Rusty did it.
TITLE SPONSOR: MORNING TECH MEETING
This episode it brought to you by www.morningtechmeeting.com. Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients. Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training.
See other great podcasts we enjoy on our Blue Collar Nation Podcast Facebook page.
Michelle Blevins, the owner and editor of C&R Magazine, has a passion for print. After seeing the industry move to all digital platforms, Michelle doubled down and brought back a printed version of C&R, delivered to your doorstep.
Listen as Michelle and the boys talk about print, the restoration industry, entrepreneurship, and much more.
TITLE SPONSOR: MORNING TECH MEETING
This episode it brought to you by www.morningtechmeeting.com. Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients. Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training.
See other great podcasts we enjoy on our Blue Collar Nation Podcast Facebook page.
We had Larry Cooper on to talk about The Experience Trade Show in Las Vegas show in retrospect and also go into what we can all expect for the Cinncinati show coming in April.
TITLE SPONSOR: MORNING TECH MEETING
This episode it brought to you by www.morningtechmeeting.com. Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients. Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training.
See other great podcasts we enjoy on our Blue Collar Nation Podcast Facebook page.
Bill Yeadon of Jon Don takes control of the mic and interviews Larry and Eric about their trials and tribulations when starting out in the home services industry.
TITLE SPONSOR: MORNING TECH MEETING
This episode it brought to you by www.morningtechmeeting.com. Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients. Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training.
See other great podcasts we enjoy on our Blue Collar Nation Podcast Facebook page.
Purple Cow is a marketing classic. Now roughly 20 years old this book stands the test of time. Bill, Larry, and Eric sit down to discuss this classic book and how to use it in a local home services business.
TITLE SPONSOR: MORNING TECH MEETING
This episode it brought to you by www.morningtechmeeting.com. Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients. Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training.
See other great podcasts we enjoy on our Blue Collar Nation Podcast Facebook page.
TITLE SPONSOR: MORNING TECH MEETING
This episode it brought to you by www.morningtechmeeting.com. Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients. Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training.
See other great podcasts we enjoy on our Blue Collar Nation Podcast Facebook page.
The boys are of to Las Vegas this week for the Experience trade show. Learn all of the cool things they hav going on.
TITLE SPONSOR: MORNING TECH MEETING
This episode it brought to you by www.morningtechmeeting.com. Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients. Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training.
See other great podcasts we enjoy on our Blue Collar Nation Podcast Facebook page.
TITLE SPONSOR: MORNING TECH MEETING
This episode it brought to you by www.morningtechmeeting.com. Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients. Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training.
See other great podcasts we enjoy on our Blue Collar Nation Podcast Facebook page.
TITLE SPONSOR: MORNING TECH MEETING
This episode it brought to you by www.morningtechmeeting.com. Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients. Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training.
See other great podcasts we enjoy on our Blue Collar Nation Podcast Facebook page.
TITLE SPONSOR: MORNING TECH MEETING
This episode it brought to you by www.morningtechmeeting.com. Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients. Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training.
See other great podcasts we enjoy on our Blue Collar Nation Podcast Facebook page.
TITLE SPONSOR: MORNING TECH MEETING
This episode it brought to you by www.morningtechmeeting.com. Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients. Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training.
See other great podcasts we enjoy on our Blue Collar Nation Podcast Facebook page.
TITLE SPONSOR: MORNING TECH MEETING
This episode it brought to you by www.morningtechmeeting.com. Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients. Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training.
See other great podcasts we enjoy on our Blue Collar Nation Podcast Facebook page.
Marvelless Mark, Rock n' Roll Keynote Speaker and Business Guru gave an amazing presentation at the experience. He is not just a business expert who’s coming to talk at your people. He is going to get your entire crowd electrified. Imagine everyone in your audience pumped out of their minds to perform better in business next year.
TITLE SPONSOR: MORNING TECH MEETING
This episode it brought to you by www.morningtechmeeting.com. Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients. Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training.
See other great podcasts we enjoy on our Blue Collar Nation Podcast Facebook page.
We had the pleasure to have Chuck Violand on the show again for the 3rd time. Chuck gives us insight as to what will be going on in his booth at the trade show and what an attendee can expect to learn there.
TITLE SPONSOR: MORNING TECH MEETING
This episode it brought to you by www.morningtechmeeting.com. Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients. Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training.
See other great podcasts we enjoy on our Blue Collar Nation Podcast Facebook page.
TITLE SPONSOR: MORNING TECH MEETING
This episode it brought to you by www.morningtechmeeting.com. Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients. Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training.
See other great podcasts we enjoy on our Blue Collar Nation Podcast Facebook page.
We had a great conversation with Jim Mannes, National Director at Shaw Flooring. Jim talks about all the cool things he will be doing at the show to educate all the cleaners how to clean the newer products from Shaw.
TITLE SPONSOR: MORNING TECH MEETING
This episode it brought to you by www.morningtechmeeting.com. Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients. Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training.
See other great podcasts we enjoy on our Blue Collar Nation Podcast Facebook page.
Good habits are the foundation of success. Jeff Wickersham joins Larry and Eric to talk about what it takes to create the discipline to make good habits work in your favor. Jeff has passion and commitment to this ideal. In fact, Jeff has meditated for more the 1.300 days in a row. Join us to hear Jeff help us all realize what it takes to excel in all areas of life.
TITLE SPONSOR: MORNING TECH MEETING
This episode it brought to you by www.morningtechmeeting.com. Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients. Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training.
See other great podcasts we enjoy on our Blue Collar Nation Podcast Facebook page.
Today we have Mike Pailliotet of Mikey's Board and Mikey's Fest fame on to discuss what's up with Green Glides and what he will be doing at the tradeshow. Note, there is some super interesting stuff about hard surface glides in this interview. Mikey and Eric were geeking out on carpet cleaning while Larry was losing his mind! Great guest and a great show.
TITLE SPONSOR: MORNING TECH MEETING
This episode it brought to you by www.morningtechmeeting.com. Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients. Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training.
See other great podcasts we enjoy on our Blue Collar Nation Podcast Facebook page.
We will be kicking off our The Experience Trade Show series with the man who is at the helm of the show: Larry Cooper. Learn about the cool things that will be happening at the show this year.
TITLE SPONSOR: MORNING TECH MEETING
This episode it brought to you by www.morningtechmeeting.com. Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients. Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training.
See other great podcasts we enjoy on our Blue Collar Nation Podcast Facebook page.
BIll Yeadon joins us on the podcast again to discuss the book, Good to Great by Jim Collins. Larry, Eric, and Bill have a spirited discussion about the content of the book. The boys, at times, deviate from the book, but all in the name of how to use the concepts in practical application in a home services business.
TITLE SPONSOR: MORNING TECH MEETING
This episode it brought to you by www.morningtechmeeting.com. Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients. Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training.
See other great podcasts we enjoy on our Blue Collar Nation Podcast Facebook page.
Esteemed podcasting colleagues Gerrett Stier and Jon Isaacson join Larry and Eric to full the curtain back on podcasting and how we all do it. We also have great conversation about helping home services businesses can do to better their businesses.
TITLE SPONSOR: MORNING TECH MEETING
This episode it brought to you by www.morningtechmeeting.com. Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients. Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training.
See other great podcasts we enjoy on our Blue Collar Nation Podcast Facebook page.
AC Lockyer is a natural born salesman. A renaissance man with many interests, AC has created an amazing company at SoftWash Systems. AC has created the "unfranchise" model where his clients get all of the benefits of a franchise opportunity, but without the royalties and all that goes with owning a franchise.
Give this show a listen as AC drops some knowledge on this episode about life and business.
TITLE SPONSOR: MORNING TECH MEETING
This episode it brought to you by www.morningtechmeeting.com. Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients. Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training.
See other great podcasts we enjoy on our Blue Collar Nation Podcast Facebook page.
To say Service Titan is taking over the software side of the home service industries would be a vast understatement. Now with a valuation of roughly $10 Billion, the company continues to expand into new industries and come out with new innovations.
However, in this fast growth has come a lot of mythologies and misconceptions about what Service Titan can and cannot do, and more importantly, who is of the right size company to use it.
We sat down with Jackie Aubel, host of Service Titan's Tool Box for the Trades Podcast, and Chris Hunter, former HVAC owner of Hunter Super Techs, and now Director of Customer Relations at Service Titan to help business owners and managers who Service Titan is good for and how it can help grow and scale a business.
TITLE SPONSOR: MORNING TECH MEETING
This episode it brought to you by www.morningtechmeeting.com. Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients. Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training.
See other great podcasts we enjoy on our Blue Collar Nation Podcast Facebook page.
Ego. It's a loaded and often misunderstood concept. It's important to have enough to have the drive and confidence to be a high performer. However, too much and we alienate people. Too little ego and we shrink at the hard challenges of life because we think we are not smart or talented enough to make things happen. It's a fine line when "controlling" our ego. We had a great panel this with Ken Midgett, nationally recognized instructor in the plumbing trade and Bruce DeLoatch, our resident philosopher and IICRC instructor.
TITLE SPONSOR: MORNING TECH MEETING
This episode it brought to you by www.morningtechmeeting.com. Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients. Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training.
See other great podcasts we enjoy on our Blue Collar Nation Podcast Facebook page.
Chuck Violand of Violand Management has been around a lot of entrepreneurs over his 34 years of coaching. Chuck breaks down the 6 traits that really hurt our businesses from his upcoming book, The Entrepreneurial Conspiracy. Chuck has a down to earth, self deprecating style that helps owners feel comfortable to put some of the ego aside and start admitting they need help and need to work on a few things to improve their businesses.
TITLE SPONSOR: MORNING TECH MEETING
This episode it brought to you by www.morningtechmeeting.com. Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients. Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training.
See other great podcasts we enjoy on our Blue Collar Nation Podcast Facebook page.
When you start living The ONE Thing, you begin to understand that not everything matters equally. You get clarity on what matters most. You begin doing the most important things first and, then, you earn the right to address everything else. When you do that, results show up and they show up fast. And, as that happens, your life gets bigger.
You can get more information about Geoff and The One Thing at https://www.the1thing.com/.
Mark Saiger has been in the home-services business for the long haul. A 3rd generation cleaning professional, Mark worked his cleaning business as a side hustle for decades when he was a band teacher. Once he decided to leave the band world behind, Mark went all in on building an amazing home services company. Mark's passion for detail and getting both the technical and human sides right in his business has been the key to Saiger's Steam success. Not satisfied with that, Mark has gone on to create a line of cleaning chemicals now available nation-wide in the USA and sold through his website, Saigers.com, or at Jon-Don supply.
TITLE SPONSOR: MORNING TECH MEETING
This episode it brought to you by www.morningtechmeeting.com. Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients. Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training.
See other great podcasts we enjoy on our Blue Collar Nation Podcast Facebook page.
Do you want to sell your business someday? Do you really know what it is worth? Are you really turnkey? Do you have a business someone with money may actually want to pay you for?
These are the questions you need the answers to before looking for a buyer for your business. Many owners think their business is worth much more than it really is on the open market. Michelle Seiler Tucker has sold thousands of businesses and has now written a new book, Exit Rich, to let us all know what we need to have in place to make a successful sale, or get us on the right path to make the necessary changes in our businesses to make it valuable.
***Be sure to listen to the end when Michelle offers our listeners a TON OF FREE stuff when you buy the book!!!
TITLE SPONSOR: MORNING TECH MEETING
This episode it brought to you by www.morningtechmeeting.com. Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients. Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training.
See other great podcasts we enjoy on our Blue Collar Nation Podcast Facebook page.
Bill Yeadon, Larry and Eric team up to talk about an important book that is key to helping all of us with better communication skills. Larry and Bill (extroverts) team up on Eric (introvert) to explore the ins and outs of dealing with how people spend their energy, relate to co-workers, and how to help quiet people create an environment to thrive at work or school.
This is a great episode for any owner seeking to better understand his/her team.
TITLE SPONSOR: MORNING TECH MEETING
This episode it brought to you by www.morningtechmeeting.com. Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients. Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training.
See other great podcasts we enjoy on our Blue Collar Nation Podcast Facebook page.
Vance Morris, Disney employee turned home service entrepreneur tells Larry and Eric the key elements he learned to create a client experience that keeps the repeat and referral customers coming. Learn about the theater aspect of the service business and also how to systematize that experience for your techs.
TITLE SPONSOR: MORNING TECH MEETING
This episode it brought to you by www.morningtechmeeting.com. Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients. Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training.
See other great podcasts we enjoy on our Blue Collar Nation Podcast Facebook page.
Running your business is hard enough, but when you add in working with your spouse/life partner, it can get really tough. Eric sits down to interview his wife Yana who worked in their service business for many years. They talk about the good, the bad, and the ugly of working together and how they learned to manage it better.
TITLE SPONSOR: MORNING TECH MEETING
This episode it brought to you by www.morningtechmeeting.com. Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients. Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training.
See other great podcasts we enjoy on our Blue Collar Nation Podcast Facebook page.
Gerrett Stier is a bit of a renaissance man. An electrician by trade and a podcaster by night, Gerrett brings a lot to the trades with his expertise and knowledge. Gerrett's entrepreneurial journey is the stuff American dreams are made of. Laid off from his electricians job during the big crash of 2008, Gerrett got ingenious and started selling the power distribution boxes he made in his garage out of the trunk of his car.
Tune in for an amazing story of and also we got a great lesson on how to maximize the amount of power we can tap from a home.
***Also, go check out Gerrett's GMS Podcast***
TITLE SPONSOR: MORNING TECH MEETING
This episode it brought to you by www.morningtechmeeting.com. Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients. Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training.
See other great podcasts we enjoy on our Blue Collar Nation Podcast Facebook page.
Bill Yeadon joins us again for the monthly book club. This month Larry picked Dr. Robert Cialdini's Influence. We discuss the 6 Principles of how to be more persuasive and garner more influence. Tackling topics such as likability, social proof, and reciprocation we do a deep dive on each principle and how it applies to a home services business.
TITLE SPONSOR: MORNING TECH MEETING
This episode it brought to you by www.morningtechmeeting.com. Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients. Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training.
See other great podcasts we enjoy on our Blue Collar Nation Podcast Facebook page.
Larry and Eric discuss the things they learned over the years to make their service business run. Coaching was one of the best decisions they made to grow their business and themselves. Most of the successful people in the world have a coach to give them direction and keep them on that path of success. Please contact Eric by setting an appointment HERE. He would love to guide you along the process of finding a coach.
TITLE SPONSOR: MORNING TECH MEETING
This episode it brought to you by www.morningtechmeeting.com. Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients. Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training.
See other great podcasts we enjoy on our Blue Collar Nation Podcast Facebook page.
Our good friend and business partner, Jorge Villalobos hijacked the microphone today to interview Eric and Larry. Jorge decided that it was time for the guys to be on the other side of the interviewing process. Jorge digs deep and finds out about Eric and Larry's origins, their college experience, how they ran Shamrock, and what is coming next.
TITLE SPONSOR: MORNING TECH MEETING
This episode it brought to you by www.morningtechmeeting.com. Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients. Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training.
See other great podcasts we enjoy on our Blue Collar Nation Podcast Facebook page.
Have you ever wondered why it seems many of the team is disengaged? Does it seem like they are "just mailing it in" a lot of the time. Burning the clock and wondering when they can get out and go have a beer.
Many owners have this problem and one of the best ways to overcome it is to "gamify" your business to make it more of a challenge to the team. This week have on Brandon Lazar from Hourly IQ, the app developed to make a game out of the home services business.
TITLE SPONSOR: MORNING TECH MEETING
This episode it brought to you by www.morningtechmeeting.com. Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients. Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training.
See other great podcasts we enjoy on our Blue Collar Nation Podcast Facebook page.
Are you busy or are you productive? Have you ever tracked your time during the day to see how productive you really are? Do lose unaccounted for time on Facebook, Instagram, Tik- Tok, Youtube or the myriad of apps and sites designed to capture our time and attention?
If you are like the rest of us, this is likely somewhat of an issue in your life.
Business owners often feel overwhelmed and it is easy to spend time in the distraction which is social media and the digital world. If any of this resonates with you, which for most of us it does, give a listen while Bill, Larry, and Eric discuss how they work at lessening their screen time to try to carve out the time to work on their businesses and their personal lives.
TITLE SPONSOR: MORNING TECH MEETING
This episode it brought to you by www.morningtechmeeting.com. Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients. Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training.
See other great podcasts we enjoy on our Blue Collar Nation Podcast Facebook page.
Ever worry about how to grow your business using loans to buy equipment and trucks? Does just the thought of dealing with financing scare the daylights out of you? Well, if this whole financial thing confuses or worries you; fear no more we have Mary Griser of Aztec Financial to help sort us out. Mary takes the fear away, and educates us all on how to properly start or grow our home services businesses using the various methods of financing. Mary is a wealth of knowledge and really gave a lot of great info on this podcast.
TITLE SPONSOR: MORNING TECH MEETING
This episode it brought to you by www.morningtechmeeting.com. Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients. Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training.
See other great podcasts we enjoy on our Blue Collar Nation Podcast Facebook page.
Ellen Rohr is the best. Period, no questions about it. Smart, funny, and intelligent, Ellen has a way with connecting with Blue Collar business owners in a way that just works for all of us.
Ellen joins Larry and Eric to talk about finance, team building, pricing, and what it takes to make it in the home services industry.
Ellen is the Franchise Operations Manager at Zoom Drain and also a noted public speaker, coach, and author.
TITLE SPONSOR: MORNING TECH MEETING
This episode it brought to you by www.morningtechmeeting.com. Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients. Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training.
See other great podcasts we enjoy on our Blue Collar Nation Podcast Facebook page.
Larry Cooper is a man with a mission. Larry, a very successful cleaning and restoration professional, is the owner of The Experience Trade Show and The Experience University.
Always looking to make knowledge more accessible and increase the level of professionalism in the cleaning and restoration industry, Larry has been running trade shows for the last 20 years. However, what do you do when your only source of revenue is getting large amounts of people together to communicate face to face? Learn how Larry has dealt with the last year and how he and his team intend to keep everyone safe and the April show using some pretty amazing technology.
*** If you are going to The Experience in Charleston, SC in April, please come visit us at Booth #216.
TITLE SPONSOR: MORNING TECH MEETING
This episode it brought to you by www.morningtechmeeting.com. Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients. Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training.
See other great podcasts we enjoy on our Blue Collar Nation Podcast Facebook page.
Often it is the owner of a business who is at the center of most of the business's problems. Owners are often "know-it-alls" and "do-it-alls" who stand in the way of scaling a business and implementing effective systems to take it to the next level.
Eric and Larry sit down with long time friend and frequent show contributor Bruce DeLoatch of CC Newsletters and Cleaners Coach, to suss out these issues out and try to offer guidance to get out of the way and let the team and the systems build the business.
TITLE SPONSOR: MORNING TECH MEETING
This episode it brought to you by www.morningtechmeeting.com. Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients. Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training.
See other great podcasts we enjoy on our Blue Collar Nation Podcast Facebook page.
Do you suck at hiring new team members? You are super busy so you just hire the first guy that can fog a mirror? Yup, it's that way for a lot of us. We just don't know how to attract and hire good staff and that causes us so many problems in our business.
Well, we now have found an expert who can steer us in the right direction. Ryan Englin of Core Matters shows us we can have a SYSTEM to attract and hire the people that will build our businesses and help us grow and achieve great things.
This was a great conversation about a topic a lot of us in the trades dread to deal with.
TITLE SPONSOR: MORNING TECH MEETING
This episode it brought to you by www.morningtechmeeting.com. Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients. Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training.
See other great podcasts we enjoy on our Blue Collar Nation Podcast Facebook page.
Ryan Lucia of Aaron Garage Door is a start-up specialist. He, admittedly, likes to start a business and get out of the way and let his team do their thing. This is a great lesson for many home service business owners. Learn how Ryan does it.
TITLE SPONSOR: MORNING TECH MEETING
This episode it brought to you by www.morningtechmeeting.com. Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients. Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training.
See other great podcasts we enjoy on our Blue Collar Nation Podcast Facebook page.
Wood Boyles and Dan Baker are good friends of the show. They have been on a few times before and did very well. The other day we saw a Facebook post where they noted they survived year 1 in business in the time of Covid. We wanted to hear how they did it and also have a chance to give them well deserved kudos.
TITLE SPONSOR: MORNING TECH MEETING
This episode it brought to you by www.morningtechmeeting.com. Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients. Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training.
See other great podcasts we enjoy on our Blue Collar Nation Podcast Facebook page.
Jason Earle is one amazing guy. Growing up with a poor student and not loving school, Jason got the chance to break into Wall St. and make a name for himself as the youngest ever broker. After that career, Jason pivoted to all things mold related. Remembering a childhood of unexplained sickness that disappeared as soon as he moved to a new house, Jason immersed himself in helping others not have the same health issues he had as a child.
This episode was so fun to record. Jason is a force of nature and a natural born storyteller.
TITLE SPONSOR: MORNING TECH MEETING
This episode it brought to you by www.morningtechmeeting.com. Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients. Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training.
See other great podcasts we enjoy on our Blue Collar Nation Podcast Facebook page.
We all know that reading books makes us smarter. For this reason, we will be having a monthly book club to review books that can make us better entrepreneurs, better husbands, wives, parents, and citizens. This month we are kicking off the book club with our dear friend Bill Yeadon, of Jon Don, to discuss James Clear's Atomic Habits.
This book has such a practical and simple to implement message that any of us whom choose to use the information within the book will derive great benefit from it.
TITLE SPONSOR: MORNING TECH MEETING
This episode it brought to you by www.morningtechmeeting.com. Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients. Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training.
See other great podcasts we enjoy on our Blue Collar Nation Podcast Facebook page.
We got a little salty today talking about masculinity. It was a wild ride and never ended up where any of us thought it would. Give it a listen, we all can use our preconceived notions to be shaken up from time to time. Bruce DeLoatch was amazing!
***NOTE: There is some salty language, so if that offends you I apologize and also you may not to play this around the kids or those with sensitive ears.
TITLE SPONSOR:
Super Tech University
Dramatically improve your team's performance with a system of short daily video lessons, training your team in soft skills. Your team can make you more profit when you invest in them and teach them soft skills. Go to https://supertechu.com/ for more info.
Click here for a discount: https://supertechu.com/register/podcastoffer/.
One to One Business Coaching with Eric:
Eric has helped many home service business owners grow their companies, 2x, 3, 4x, with his one-to-one coaching sessions. If you want to learn more about coaching with Eric, go to https://supertechu.com/coaching or email him at eric@supertechu.com for a FREE 30-minute Zoom call to discuss your current business needs.
SPONSOR: C&R Magazine
C&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.
Well, we turned the microphone over to John "The Hitman" Braun this week as he interviews us about our process to set and reach goals. We hope you everyone can take away an idea or strategy to implement to reach their goals in 2021.
TITLE SPONSOR: MORNING TECH MEETING
This episode it brought to you by www.morningtechmeeting.com. Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients. Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training.
Never Miss an Episode of the Blue Collar Nation Podcast on our Facebook Page.
Bart James, President and CEO of ACCA (Air Conditioning Contractors of America) joined the show to talk about the importance of having an organization work of behalf of the trades in Washington D.C.
We often take for granted all the hard work that is being done to make our businesses and lives better on the political side. Get educated and get involved in your industry.
This podcast was sponsored by https://morningtechmeeting.com. Check out our Podcast Facebook page too.
Larry and Eric sat down with great friends Bruce DeLoatch, Bill Yeadon, and Dan Udy to talk about how we think and feel affects our performance as business owners and managers. This was a great panel discussion with a lot of varying viewpoints and different experiences.
These guys all had some great insight into life that we expect everyone will enjoy. Bill Yeadon from JonDon has a wealth of knowledge, Bruce DeLoatch is a master trainer at DeLoatch Training, and Dan Udy is the admin at Cleaners Connect.
This podcast was sponsored by https://morningtechmeeting.com. Check out our Podcast Facebook page too.
We train our guys and gals how to do the technical work, but are we training them to be awesome in the home? Most issues in the service experience are created by poor in home technician behavior.
Learn the systems we created to build up confidence in our techs to help them create amazing service experiences.
If you feel you need help with this in your business, visit our website to learn how to get some help from us.
TITLE SPONSOR: MORNING TECH MEETING
This episode it brought to you by www.morningtechmeeting.com. Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients. Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training.
Chuck Violand has been the leading trainer in the Restoration industry for decades. In his vast experience of working with contractors, Chuck has learned that the problem with most closely held businesses is the owner. Entrepreneurs are a funny bunch. Our skills of being a "cowboy" during the start up phase often hurt us as we try to scale our business.
Chuck has dedicated his life to helping business owners improve their lives and their businesses by working on themselves.
This is a great episode for every business owners.
TITLE SPONSOR: MORNING TECH MEETING
This episode it brought to you by www.morningtechmeeting.com. Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients. Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training.
Have you ever promoted a top performing technician to a management/leadership role and it all went terribly wrong? We have (multiple times). Learn the system of how to figure out who can make that leap from tech to manager and how to train them BEFORE they get promoted.
Fred Kreusch of RectorSeal is a total surge protection pro. Larry and Eric are not. Therefore, Fred gives the guys a master class on all things surge protection as it relates to HVAC systems.
Protect your home and your family, learn what surge protection can do for you to save your house.
To find RectorSeal's amazing array of products for the HVAC, Electrical, Plumbing, and Fire Suppression industries, visit their website: www.rectorseal.com
TITLE SPONSOR: MORNING TECH MEETING
This episode it brought to you by www.morningtechmeeting.com. Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients. Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training.
CEO Doug Donovan joins us to talk about Interplay Learning's next level training for HVAC, Plumbing, and Electrical trades. These "video games" are so amazing and make learning the trades fun and exciting.
Listen to hear how this super affordable training system can help you train your techs.
To get the Blue Collar Nation EXCLUSIVE DEAL on InterPlay Learning's membership, click our link below:
https://www.interplaylearning.com/affiliate/blue-collar-nation
TITLE SPONSOR: MORNING TECH MEETING
This episode it brought to you by www.morningtechmeeting.com. Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients. Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training.
Jeremy O'Hara of Service Fusion joins the Blue Collar Nation podcast to talk about keeps track of your techs, your sales, your clients, and your fleet. Having tried many CRM's over the years, Eric and Larry are really impressed with Service Fusion. Give the episode a listen if you are thinking about taking your game to the next level.
Full disclosure: Eric and Larry like this software so much they became partners with Service Fusion to provide it for the Blue Collar Nation listeners. If you want a big discount on Service Fusion click here:
https://www.servicefusion.com/bluecollarnation (20% discount)
Email: Jeremy@servicefusion.com
TITLE SPONSOR: MORNING TECH MEETING
This episode it brought to you by www.morningtechmeeting.com. Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients. Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training.
Landscaping, like many blue collar service businesses, is not for the faint of heart. Many landscapers start out as "technicians" and lack the general business and marketing skills to grow and scale their businesses. Ultimately, they have a "job" more than being a business owner. To make matters worse, it's a crummy job with lots of stress and tons of hours! Enter Scott and Kati Molchan, the Million Dollar Landscapers. Scott and Kati have started an academy to help their fellow landscapers get out of the daily grind and learn the skills necessary to run a turn-key, profitable landscaping business. Listen in to learn how.
Million Dollar Landscaper
info@milliondollarlandscaper.com
713-891-6636
www.milliondollarlandscaper.com
TITLE SPONSOR: MORNING TECH MEETING
This episode it brought to you by www.morningtechmeeting.com. Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients. Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training.
TITLE SPONSOR: MORNING TECH MEETING
This episode it brought to you by www.morningtechmeeting.com. Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients. Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training.
David and Raymond Bartolomucci of Roopairs grew up in the restaurant industry. Their father owns and operates several successful restaurants in the Bay area of San Francisco. Cutting their teeth in the industry working in the family business since they were young kids, Ray and David saw an opportunity to help both restaurants and the service companies that help them keep the hot and cold side equipment running.
www.Roopairs.com
Instagram, Facebook, Linked In:
Roopairs HVACR, Roopairs Electrical, Roopairs Floodservice, Roopairs Plumbing.
TITLE SPONSOR: MORNING TECH MEETING
This episode it brought to you by www.morningtechmeeting.com. Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients. Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training.
TITLE SPONSOR: MORNING TECH MEETING
This episode it brought to you by www.morningtechmeeting.com. Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients. Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training.
In the water damage restoration world, like many trades, a large amount of money can be won or lost during the estimating process. Jon Isaacson has recently written a very important book about proper estimating with Xactimate for restorers and contractors. Larry and Eric know first hand what it is like to lose too much money to having poorly trained estimators in their company. The lessons in this book apply to any trade and are universal in their principles. Give it a listen and MAKE MORE MONEY!!!
You can find Jon Isaacson's book, Be Intentional: Estimating on Amazon and you can find his DYOJO podcast on iTunes.
TITLE SPONSOR: MORNING TECH MEETING
This episode it brought to you by www.morningtechmeeting.com. Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients. Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training.
Wayne joined Larry and Eric to talk about the traits it takes to "grow into" your business. Most people do not understand the hardships and sacrifices it takes to start a small business from scratch and actually grow it.
Wayne is one the people who do. Wayne was the son of a coal miner in England, then did 3,100 jumps out of airplanes with the British military. Listen to Wayne's journey to get his business going.
TITLE SPONSOR: MORNING TECH MEETING
This episode it brought to you by www.morningtechmeeting.com. Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients. Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training.
Today we have on Ken Midgett, aka Coach, plumbing instructor extraordinaire with his star pupil, Paige Knowles. We talk about the scarcity of young women joining the skilled trades and what drove straight A student Paige to take a chance on trade school.
Ken Midgett - Lehigh Career & Technical Institute lcti.org
Linked In - masterplumber.01
Paige Knowles email - plumberpaige@gmail.com
Instagram - Plumber-Paige
This podcast was sponsored by Morning Tech Meeting. To create super technicians in your business have the Tech Whisperer train them every day.
It's all about branding. If you build a great brand locally, it's the advertising money can buy. However, you do not need to break the bank to build a brand for your service business. Learn what Eric and Larry did well, and also about some of their regrets.
TITLE SPONSOR: MORNING TECH MEETING
This episode it brought to you by www.morningtechmeeting.com. Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients. Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training.
Today was a treat. We had the pleasure to sit down and chat with RectorSeal's Stuart Oakner, inventor extraordinaire. Stuart has an amazing entrepreneurial story. Just a "regular" HVAC guy, Stuart started inventing float switch and clean-out products to make his job in the field easier. Once he realized how great they were working for him, he started a company to manufacture and distribute his inventions. This is a great episode and Stuart is a great storyteller.
Having sold multiple inventions to RectorSeal, Stuart is now a consultant for the company assisting others blue collar inventors to help them bring their ideas to market.
To find RectorSeal's amazing array of products for the HVAC, Electrical, Plumbing, and Fire Suppression industries, visit their website: www.rectorseal.com
TITLE SPONSOR: MORNING TECH MEETING
This episode it brought to you by www.morningtechmeeting.com. Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients. Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training.
Eric met Dr. Nicole Rankine when they were becoming John Maxwell Certified. Eric was just trying to learn how to be a better leader to his team, "Dr. Nic" was on a mission to become a leading expert in the world on millennials in the workplace.
Lots of blue collar service business owners love to complain about their millennial staff "not getting it", but they are the new work force, so we must all adapt.
Learn how to engage and best manage your millennials and Gen Z team members.
Nicole's - Adulting In Your Purpose (find it on Amazon)
www.drnicolerankine.com
Email: nicole@drnicolerankine.com
404-200-8075
TITLE SPONSOR: MORNING TECH MEETING
This episode it brought to you by www.morningtechmeeting.com. Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients. Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training.
This is a special edition of the Blue Collar Nation Podcast, and one that is very close to Eric and Larry's heart. Howard Partridge's Inner Circle. Reaching out to Howard when Eric and Larry's company was struggling to make it, they were about to throw in the towel and go work for the man.
The Inner Circle changed all of that and helped Eric and Larry build a great business that was turn-key, fun to work at, and in the end was able to be sold so they could go on to help other blue collar business owners. Learn how Howard changes business owners lives. Today everyone who listens can get a free e-book (see the link below) and also will get a FREE ticket to his upcoming virtual boot camp on Oct 1+2, 2020 ($300) value. (see link below) In addition, Eric and Larry will give a FREE 6 month membership to MorningTechMeeting.com, their video training series for technicians, to all listeners who complete the 2 day bootcamp. ($234 value). Please do yourself a favor and check out the bootcamp. It can change your life, like it did Eric and Larry's.
Free E-Book Link:
https://howardpartridge.com/5secrets-ebook/
Free Bootcamp Tickets:
https://howardpartridgeroundtable.com/
TITLE SPONSOR: MORNING TECH MEETING
This episode it brought to you by www.morningtechmeeting.com. Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients. Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training.
The Blue Collar Nation is excited to have Brandon Donatelli of Matterport Software on the show today. If you have never seen a Matterport digital survey of a building, you are missing out. They are an amazing tool for contractors.
With Matterport software you can create incredible, accurate 3D virtual tours of buildings and spaces.
You can share easily on social media sites, such as Facebook, Instagram, and YouTube.
Publish to Google Street View, VRBO, and Realtor.com.
Create detailed floor plans that give your customers the bird's eye view.
Automatically generate guided tours to walk your customers through the highlights.
Create 4k print-quality photos [with the Pro2 Camera].
Measure your space.
Matterport 3D
www.matterport.com
1-888-993-8990 Matterport Sales
Buy.Matterport.com
Email: bdonatelli@matterport.com
BLUE COLLAR NATION TITLE SPONSOR
This episode it brought to you by www.morningtechmeeting.com. Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients. Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training.
We had the pleasure of having Chris Yano on this week to talk digital marketing. Chris is old school. Just results, no fluff. Now that's "blue collar"! In fact, Chris has 54 employees that just listen to phone calls to customer service reps all day long to make sure his clients are converting on the marketing work his company is doing. To get the most out of marketing your service business, listen to Chris break down what is most important.
RYNO STRATEGIC SOLUTIONS
www.rynoss.com
email: info@rynoss.com
Phone: 1-877-964-2233
Podcast: To The Point - Home Services Podcast
This podcast is sponsored by Morning Tech Meeting. Please visit our site an opt in to make your business and technicians great!
Larry and Eric realized early on in their business career that they would benefit from having a business coach. In fact, they took a lot of heat from both peers and family members of thir "wasting money" on coaching. Well, nothing could have been further from the truth. Coaching allowed the guys to grow, scale, and ultimately sell their service business. Learn the trials and tribulations they went through to finally find a coach and mentor that was a good fit for them.
Also, Howard Partridge, their coach, is having a FREE webinar on Tues Sept 1 at 9am Central time zone. To register for the Howard Partridge webcast, click on:
https://howardpartridge.isrefer.com/go/webcast/lwilberton/
This episode is brought to you by MorningTechMeeting.com. If you want your techs to be better at sales, customer service, overcoming objections, and creating happy clients, visit the website to see how a 5 minute daily video can change lives and company culture.
RectorSeal was founded in the oil fields of Texas in the 1930's, now it's a publicly traded company providing amazing products for members of the plumbing, HVAC, and electrical trades. Listen in as we discuss Rectorseal's amazing company history, their innovative products, and the FREE training program they have to help members of the trades.
Contact:
For On Demand Classes visit the website: www.rectorseal.com
This podcast has been sponsored by morningtechmeeting.com. Soft skill training for your technicians to make them amazing techs to make your company the best!
Tommy Mello is a service business juggernaut. Tommy built A1 Garage Door Service from just himself on the truck to over $40 million a year in revenue. He has a great podcast, The Home Service Expert Podcast. He is the author of Home Service Millionaire, and amazing book that serves as a master class on service business ownership. Tommy is doing it all!
In this episode, we sit down and talk about what it takes to scale a service business. The skills and mindset required to get "off the truck" and create a business that can create jobs and opportunities for many team members. The importance of systems and infrastructure that can allow the owners to track all key metrics and stay on top of their business. We touch on a lot of topics and Tommy does not disappoint.
Tommy's contact information:
Face Book: Tommy Mello
Email: A1leadmanager@gmail.com
Cell Phone: 480-430-1573
BLUE COLLAR NATION TITLE SPONSOR
This episode it brought to you by www.morningtechmeeting.com. Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients. Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training.
Erica Leonor is a hoot! She is so fun to talk to. However, don't be fooled; she is all business. Erica has such a great feel for how to get your CSR's to book appointments and jobs. In this wide ranging interview we talk workplace culture, phone skills, who makes a good CSR, and how to keep your team accountable to get the results you desire from your reps.
In service companies, much money is made and lost on the initial phone to your office. Don't be on the losing end of this transaction, listen to Erica and learn how to do it right.
SPONSORSHIP:
This episode it brought to you by www.morningtechmeeting.com. Don't lose money out in the field because your service techs are not good at sales, customer service, and communicating with clients. For just $39 per month Morning Tech Meeting will text video lessons directly to your tech's phones for training.
GUEST CONTACT INFO:
LinkedIn: Erica Leonor
Email: Erica@PowerSellingPros.com
YouTube: The Leonor Life
If you follow the blue collar world on social media, you know Angel Quiroz's work. Angel and Rich Malachy of Malachy Parts and Service created one of the best social media followings online. Creative, informative, artistically done videos and audio to build a large following and creating brand awareness. That is what Angel does.
Listen in to learn how Angel develops awesome "marketing art" that gets attention and leads to making more money.
To contact Angel via Instagram: Angel Media_
To contact Angel via Facebook: Angel Quiroz or Angel Media
SPONSOR:
This episode is brought to you by MorningTechMeeting.com. For technician soft skill training brought right to the team on their phones 5 days per week, try morningtechmeeting.com.
Mike Michalowicz is a business icon. The author of Profit First, The Pumpkin Plan, Clock Work, The Toilet Paper Entrepreneur, and now Fix This Next. Mike joined us to talk about his new book and the blind spot that most entrepreneurs have when trying to decide on what to fix next in their businesses.
Mike is a wealth of knowledge and was kind enough to grace us with his presence on the show.
SPONSOR:
This episode is sponsored by MorningTechMeeting.com. Give them 5 minutes a day and they will train your technicians how to be service pros getting you 5 Star Reviews, Add-On Sales, Referrals, and fewer call backs. Go to morningtechmeeting.com to find out how to make your business easier and more fun to run.
Skylar Lewis joins us again to talk about mindset. Skylar has had a lot of ups and downs in his business career. However, one thing has been constant-a belief in himself and a commitment to being a success. Skylar is the owner of Superior Restoration. He also created an amazing development program for business men called Rise Up Kings, check it out.
This podcast has been sponsored by Morning Tech Meeting. Have amazing technicians at your service company.
Dan Udy keeps rising up from failure. This man will not stay down. His indomitable spirit keeps him coming back for more and more success. Dan has had some troubles in his life, and that is what makes him so real and so authentic. Dan has overcome alcohiolism and mental health struggles to build an amazing carpet cleaning business on his terms and now is an administrator on Cleaners Connect and one of the upcoming names is the cleaning industry.
Larry and Eric sat down to have an open and honest conversation about the toll being a business owner can take on people and how to rise up, like Dan has to create success on your own terms.
This episode of the Blue Collar Nation Podcast is sponsored by Morning Tech Meeting. For just 5 minutes a day and $39 per month, your company and your technicians can transform into a sales, referral, and 5 start ratings machine. Go to:
https://morningtechmeeting.com/
William Harmon, founder of HVAC-Hacks, started what is now a massively followed social media site, on a bar bet with a professional wrestler. From bar bet to hobby to business, William shows passion and great care in all that he does. Boasting a targeted email list and socially media following exceeding 40,000 contractors HVAC-Hacks is a major player in the blue collar space.
In this episode, William tells us his story of becoming a marketer after working so many years in the field as a technician. HVAC-Hacks is doing the good work of keeping technicians honest out in the field for fear that their work will show up on his site as a "hack".
This episode is sponsored by Morning Tech Meeting. If your team needs training, but you just don't have the time or bandwidth to do it yourself, sub it to Eric, The Tech Whisperer. Go to: https://morningtechmeeting.com/ for more info and they even have a $1 Monthly Trial offer.
Scorpion is the Goliath in the home services marketing space. We were honored to have Josh Smith and Cheryl McRae on the show to talk about how these big players help service business companies grow.
The most interesting take-away of this podcast episode is how often Josh and Cheryl talk about company culture, brand, and message not strategies. Larry and Eric imagined a conversation filled with data points and "marketing speak" from this very tech savvy company. They were pleasantly surprised to hear more about marketing using company culture and message as the cornerstone of any marketing campaign.
It just makes sense doesn't it. You can't effectively market a company that is not doing the right things inside the walls of their company. You need to build an amazing culture, mission, and brand; then use Scorpion's services to leverage all the hard work you did in making your company amazing.
If you want to grow your blue collar service business, you will want to listen to this podcast over and over again, and implement the advice.
SPONSOR:
Speaking of great company culture, our show's sponsor, Morning Tech Meeting can help you train your team on the soft skills Josh and Cheryl speak about on the show. Go to:
https://morningtechmeeting.com/ for more details or a $1 trial membership.
We had a great time talking with Kelly Schols. Kelly has an amazing story that has many ups and downs in his life. Kelly tells us the story of how he rose up from aimless youth who loved to party a bit too much to millionaire plumber committed to self improvement and being the best he can be.
This podcast has been sponsored by Morning Tech Meeting.
Lesly was the office manager at Shamrock Cleaning and Restoration. Lesly came to our company as a shy, timid young woman with lots of potential. Through Eric and Larry's dedication to personal growth and development of the team, Lesly came into her own and surpassed many of her peers and became Shamrock's office manager. Upon the sale of Shamrock, Lesly went on her own entrepreneurial journey and has used many of the lessons that Eric taught the team in their daily morning meetings.
If you are even in question on the importance of daily team training and investing in your people, give this podcast a listen. You will hear from Lesly, firsthand, the impact on her life and that of the team, and also the benefits from Larry and Eric to run a turn-key business.
TECHNICIANS DRIVING YOU CRAZY???
This episode is sponsored by Morning Tech Meeting, the video training series that creates happy team members, happy clients, and prosperous and less stressed owners. Check it out at: https://morningtechmeeting.com/
We are delighted to have Jason Burrows from Flood Digital SEO based in Orlando, Florida. Jason is a wealth of knowledge on all things digital marketing for blue collar service companies. We did a deep dive with Jason on what local service businesses of varying sizes and budgets should do to get the phone ringing and increasing revenue. If you want to increase your revenue, you should be listening to this episode.
EPISODE SPONSOR:
This episode is brought to you by Morning Tech Meeting:
If you want to create a better culture, increase sales, increase referrals and 5 start reviews, got to: https://morningtechmeeting.com/
We are stoked to have the King of the Dyojo Podcast on the show. Jon is a "culture guy", just like we are. We sit down and talk about how to grow a great culture and, subsequently, a great business in the trades.
Jon is a hoot and this may have been the most fun Larry and I have recorded so far. Even though we are fooling around a bunch, this episode is chock full of practical advice to grow any company.
This podcast was sponsored by Morning Tech Meeting.
Owning a blue collar service business is not for the faint of heart. Larry and Eric discuss the pain and challenges faced by entrepreneurs. They guys tell stories about all the pain and suffering they went through to be a success.
Join us for a fascinating hour with John Braun, The Hitman. John is a wealth of information on how to market a local service business without breaking the bank.
This podcast was sponsored by Morning Tech Meeting.
Al Levi, The 7 Power Contractor, joins us to talk about one of Eric's passions, business systems. Al tells Eric and Larry why it is so crucial to have a system driven business. Al is the creator of the BYOM (Build Your Own Manuals) Program and has so much business experience and knowledge to bring to the audience.
Please don't miss this episode. If you are not living the dream you imagined in your business, it is likely due to lack of business systems or implementation of those systems.
Al can be reached at: info@7powercontractor.com or by phone at 480-205-5164.
This podcast is sponsored by Morning Tech Meeting.
Want to make sure you get a job and get paid well? Too many young people overlook a career in the skilled trades. Tim Regan joins us to break down the opportunities in the trades and how these jobs are no longer risky, dirty, unthankful jobs, but highly professional work places.
This podcast was brought to you by Morning Tech Meeting.
Ken Midgett, Plumbing and Heating Instructor at Lehigh Career & Technical Institute in Pennsylvania joins to talk about all of the amazing job opportunities there are in the trades for young graduates of technical schools. Ken boasts a 100% job placement for his high school kids who finish his program in good standing.
Long gone are the days of getting a pipe wrench thrown at your head as a means of "training you not to be stupid" and now we are in an era where the trades are very professional career paths for young people.
This podcast is brought to you by Morning Tech Meeting.
Josiah of Odin House Marketing is a marketing guru. Josiah came on the show to help Larry and Eric learn how use social media marketing to grow their brand locally and in turn, grow their businesses.
This episode is sponsored by: Morning Tech Meeting.
We know there are many reports that the stimulus money has run out. Banker Adam Russell explains the various stimulus plans and the possibility of more stimulus money coming down the pike.
This episode is sponsored by: www.morningtechmeeting.com
Eric and Larry take a break from guests and talk about all of the wonderful guests that have been kind enough to join them in the last month to talk about what to do in the current economic situation.
Eric recently wrote and e-book to condense all of the best ideas and the boys will be having a webinar on May 21st @ 11am pacific to dig deep and help blue collar owners.
Register below for the free webinar and also get a free copy of Eric's e-book: CRISIS.
https://morningtechmeeting.com/webinar/crisiswebinarsignup/
This podcast is sponsored by Morning Tech Meeting.
Attorney Ed Cross sat down with Larry and Eric to talk about the do's and don'ts of Covid-19 clean up work from a legal perspective. We have seen a lot of crazy claims regarding "santizing" and "disinfecting" Covid 19 in buildings. Please give this show a listen and stay out of trouble.
This podcast has been sponsored by Morning Tech Meeting.
Josh is the owner of Windy City Equipment and is author of Blue is the New White book. Josh has recently hired a new marketer and is doubling down on growing his business in the face of adversity.
This podcast has been sponsored by Morning Tech Meeting.
Charles Kurtek is a long time safety consultant and friend of the show. Charles joins us today to explain the necessities of Covid 19 clean up work.
Contact Charles at SLC Risk ckurteck@slcrisk.com or 626-862-5034
This podcast has been sponsored by morningtechmeeting.com.
We have Wood and Dan back on the show to talk about the importance of communication and understanding for the team during these trying times.
This podcast was sponsored by Morning Tech Meeting.
Dennis Hamon owns Gene Johnson Plumbing and Zoom Drain in Seattle. Dennis was on the front lines as this virus hit US shores. The first week of the virus Dennis was down 80% of his normal workload. Learn how Dennis adapted and pushed forward during these tough times.
This podcast has been sponsored by morningtechmeeting.com.
Things are changing quickly out there in our industry. Bruce DeLoatch is on the forefront of this new world in regards to training in the cleaning and restoration industry. Bruce gives us advice on what to do when things are not ideal. We talk about training, establishing yourself as the expert, building systems, and training to prepare for the aftermath of this pandemic.
This podcast has been sponsored by Morning Tech Meeting.
On the show today we talk about how to maintain your health and your mental state during this stressful time for businesses. Bill, Eric, and Larry are all passionate about staying healthy to maximize success. This is a lively, fun, and informative episode.
This podcast was presented by morningtechmeeting.com.
Jim Bardwell is one of the greatest referral marketers you will ever meet. Jim has proven himself again and again to have the what it takes to grow companies. Today we talk to Jim about how to market effectively when you are stripped of your "super power" of connecting with people on a personal level while we must stay at home. Jim is a partner in Fiber ProTector America.
This podcast was sponsored by morningtechmeeting.com.
EntreJoe is a student of life. Right now, we need people whom are thinking deeply about our collective situation. Hear Joe break down how he views what is going on in the trades right now. Joe is the owner of an amazing CRM ServiceMonster.
This podcast we presented by https://morningtechmeeting.com/
Derek and Katie of Spot On Solutions join us again to talk about what messages are acceptable and what is not during this health and economic crisis we all face. Make sure you know how to put your best foot forward with your client base.
This entertaining podcast is sponsored by morningtechmeeting.com.
Tony joined us to talk about his unique way to get the phone to ring in these tough times in the marketplace. Also, we talk about steps to keep clients happy and why Tony shave his beard off.
Tony owns a great company New Dimension Cleaning and Protection in Boston.
The Crisis Webinar is on 4/23/2020 at 11am PDT. Please register here to learn great information for your business during this virus crisis.
This podcast has been sponsored by morningtechmeeting.com.
P-I-V-O-T
That's what Howard Partridge is telling us we must do to keep alive and, better yet, THRIVE in these times. Howard is not saying it will be easy or pretty, but that with the proper strategies we can still make it happen in our mall businesses.
PLEASE LISTEN TO THIS EPISODE!!! WE CANNOT STRESS HOW IMPORTANT THIS CONTENT IS RIGHT NOW!!!
This podcast has been sponsored by morningtechmeeting.com.
Brett Gilliland of Elite Entrepreneurs, was a key member of the management team that took Infusionsoft to over $100 Million in revenue per year. An expert in organizational theory, Brett joins us today to talk about the best way to keep hour team engaged and focused during these hard times. Brett offers up examples of no matter how hard things get, there is an opportunity to get better and bigger from this unprecedented scenario.
This podcast was sponsored by morningtechmeeting.com
Tom Ziglar has a new book, Stonger. The book is very helpful in our changing world. Tom has a great message for everyone that will make your life better, even during this crisis.
This podcast is sponsored by Morning Tech Meeting.
Skylar Lewis is the owner of Superior Restoration, the highest-rated restoration company in Southern California. Skylar has grown his company to $9,000,000 in revenue with 40 employees. He has invested in himself as a platinum member of Tony Robbins, works in the PSI community, a Wake Up Warrior graduate, and now coaches and mentors business owners through his program Rise Up Kings. Skylar is an expert in the blue-collar field and has great insight into the service industry.
This podcast is sponsored by Morning Tech Meeting.
Tersh Blissett owns two HVAC companies, a plumbing and electrical company as well as being the host of Service Business Mastery Podcast.
Tersh discusses what he is doing right now to make his phone ring, including the positive value of using Facebook and social media.
This podcast was sponsored by Morning Tech Meeting.
Kevin and Annissa Coy have been in the restoration industry for over 37 years combined. They have owned and operated a full service restoration company with more than 1.3 million dollars annually in revenue in a town of less than 2000 population. They currently teach, coach and speak in the restoration industry on many platforms. In 2008 they were awarded Entrepreneur of the year for outstanding performance and in 2016 Annissa was awarded Restoration and Remediation Magazines Restoration Woman of The Year. Annissa writes articles for the industry and she is featured every week on Restoration and Remediation Magazine’s Ask Annissa video column. Kevin and Annissa are the co-creators of Firehouse Education and innovators of Mobile Clean Systems.
Sponsored by https://morningtechmeeting.com.
Shawn Van Dyke suggests to pour money into marketing and recruiting great candidates during this time of crisis. Shawn's hiring formula is great:
State the problem - The problem in the mind of the candidate (put this in the job ad). Did they just get laid off, need a career change, do they want to get into management?
Agitate the pain - Get a connection with the candidate suffering from a similar problem.
Give them a plan for success - Tell them what they will do and give them a plan for the next 6 months/year.
Call to action - Explain the duties of the job.
Ask the candidates for an email with reasons why they want to work for your company it will help them be engaged with your company as they are applying.
This podcast was sponsored by Morning Tech Meeting
John Braun gives the listeners great practical advice on marketing in these troubled times.
John suggests when business is slow, be ready for a flood of business after the crisis is gone. Right now you can educate your clients, on the virus through videos in email and social media posts (neighborhood groups, Facebook, LinkedIn). You can do more specific cleaning also. Send letters with great offers also. Deliver "to the manager" a sealed letter to get their attention. Do create things to generate quality attention.
Commercial buildings have a lot of opportunity now for different work.
This podcast was sponsored by morningtechmeeting.com.
Cheri Perry works with many blue collar service companies and has a talent for working with our industry.
We are "wired for this". We as business owners will find solutions to get through the crisis we are experiencing. By getting to work we will find ideas to move on.
Call your clients and explain what you are doing to prevent the spread of the virus. Put your clients as ease. Show them their concerns are being addressed. Be proactive with your communication to vendors, past clients, referral sources.
Figure out a way to be of extra service to your clients. Be aware of things you can do to stand out helping others. There is opportunity in the struggle.
This podcast was sponsored by https://morningtechmeeting.com/.
Today we have Al Levi, the 7 Power Contractor, in the show to talk some more about what to do as the coronavirus affects so many service providers.
Al talks to us about how to market your services, how to manage your financial position, and how to deal with your creditors in this tough business environment.
This podcast was sponsored by morningtechmeeting.com.
Kevin and Annissa Coy have been long time friends of ours. The Coy's personify what it means to find a niche in an industry and "go deep" with it. They found a love for contents restoration and went about the work of becoming industry experts in the field. Now they coach clients all over the world on how to process contents correctly and profitably.
However, the bigger point is that they leveraged becoming an industry expert to build their consulting business. We all can work at becoming experts at what we do, the important thing to know is how to monetize it. Listen to this episode to find out how they did it.
Follow Kevin and Annissa at Fire House Education.
This podcast was sponsored by morningtechmeeting.com.
John Akhoian is the founder of Rooter Hero Plumbing. John is a friend and an expert source in the industry. He has weathered many economic cycles successfully. Listen to what John is doing at Rooter Hero to keep his company moving forward.
This episode has been sponsored by morningtechmeeting.com.
The Crisis Webinar is on 4/23/2020 at 11am. Please sign up here learn great information for your business.
The current situation has been creating a lot of angst for all people. Small business owners are at the top of that list. Larry and Eric talk about what they are hearing is going on out there and how to cope with an unfortunate situation. Contact us at morningtechmeeting.com for more information.
Due to all that is going on in this crazy world right now, Larry and Eric understand how hard this is on service providers. We know lots of companies are struggling to get work and with clients isolating themselves, what do we call do?
Blue Collar Nation will put out a daily podcast for the forseeable future to address the current situation.
If you have questions, concerns or anything at all, please email us at eric@morningtechmeeting.com
Ed Cross has been an influential attorney in the restoration industry for decades. In this episode we sit down with Ed and talk about the steps contractors and service providers can take to stay out of litigation. Also, we have a spirited talk about Restoration Industry pricing and Xactimate.
This episode has been sponsored by morningtechmeeting.com.
Jeff Langenwalter of Patriot Environmental is one of the best sales and marketing reps we have ever met. Jeff knows what it takes to be good at route sales, and that is a key ingredient in growth for most blue collar service companies. In this episode, Jeff breaks down the keys skills and habits it takes to excel in route sale and marketing.
Jeff also gives key insights about how to manage, train, and hold a sales rep accountable.
If you want to grow your business, this is a must listen episode.
This podcast was sponsored by https://morningtechmeeting.com.
Do your technicians drive you crazy?
We can help.
Are you busy all of the time but not making any profit in your contracting or service business? If so, you are not alone. We sit down with Shawn Van Dyke to discuss why that happens and how to stop it. This is a MUST listen to those wanting the most out of their business.
Shawn Van Dyke is a construction business coach, keynote speaker, and author of two books - Profit First for Contractors and The Paperwork Punch List. Most contractors are not profitable which makes them feel uncertain about what they need to do to grow their construction businesses. He is the founder of the Built to Build Academy which creates confident construction business owners through educational, training, and mentoring programs that you can start, grow, and build a profitable construction business.
This podcast has been sponsored by morningtechmeeting.com. Click the link to connect with Eric and Larry.
Mason Tomaino is a salesman. His whole family excels at sales. Mason loves people and people do business with him in return. We sat down with Mason to talk about how to build a business through creating relationships. (Even if you are shy and reserved). This is a must listen to learn how to grow a local business.
TITLE SPONSOR: MORNING TECH MEETING
This episode it brought to you by www.morningtechmeeting.com. Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients. Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training.
See other great podcasts we enjoy on our Blue Collar Nation Podcast Facebook page.
As contractors we often encounter mold on jobs. What do we do? How do we deal with the situation correctly? What is our liability as contractors and service providers? These are some of the questions we address in this podcast.
Peter Lyons of Tru-Eco Environmental Consulting, a return guest on the podcast, is an expert in how to handle mold in a professional way and a practical way.
This podcast was sponsored by http://morningtechmeeting.com where the Tech Whisperer trains your techs soft skills to do their job better so you can work on your business.
Our habits dictate our levels of success in both business and your personal life. Hear Larry and Eric discuss success habits to get better at life.
This podcast has been brought to you by https://morningtechmeeting.com.
Eric and Larry talk about their Blue Collar Titans podcast summit of interviewing 21 successful blue collar influencers in the industry. These interviews will not be public, but you can hear them by signing up at https://morningtechmeeting.com/titans/. Please sign up to hear amazing stories, strategies, ideas, and content that will change the way you view your blue collar business.
We spent time with Howard Partridge, Al Levi, Shawn Van Dyke, Joe Kowalski, Ellen Rohr, Derek Preece & Katie Harris, Tom Ziglar, Steve Coscia, John Braun, Bruce Deloatch, Mason Tomaino, Tersh Blissett, Josh Zolin, John Braun, Kevin And Annissa Coy, Brett Gilliland, Wood Boyles And Dan Baker, Eric And Larry, And More!
Please visit morningtechmeeting.com to find out more about Eric and Larry.
Eric and Larry talk about confronting the fears that hold owners back from creating the company they really want to own. Larry opens up about how his fears were very difficult to overcome and how Eric helped coach him to let go and grow.
Please visit morningtechmeeting.com to find out more about Eric and Larry.
Bill Yeadon is a wealth of knowledge. Bill is the director of education at Jon-Don and is an amazing instructor. For those who don't know Bill, he is a reading machine. Bill is on a quest for knowledge, and he loves to take in new information.
In this podcast, Larry and Eric talk to Bill about his 5 favorite business books of all time and his 3 favorite podcasts. This one was super fun and very informative.
This podcast was sponsored by morningtechmeeting.com. Please visit morningtechmeeting.com to find out more about Eric and Larry.
Larry and Eric talk about goal setting and achieving through each of their unique (and opposite) perspectives.
This podcast was sponsored by morningtechmeeting.com. Please visit morningtechmeeting.com to find out more about Eric and Larry.
The area of testing and abatement is a real quandry for contractors. Most want to do the right thing by their clients and techs, but they also need to be able to get jobs and make money to keep the doors opening against companies that may not be playing fair. That's why it is such a quandry for business owners. In this episode we have a long, and sometimes difficult, talk with Peter Lyons of Tru-Eco Environmental about the many aspects of this issue. Peter is a wealth of knowledge in the area having worked in the abatement, remediation, and testing industries for many years. PLEASE LISTEN TO THIS EPISODE WITH AN OPEN MIND. Contractors often get very fired up about this topic. However, the only way to make positive change that can help all parties is to have open and honest conversations.
Please visit morningtechmeeting.com to find out more about Eric and Larry.
Guy La Rocque is a man of many passions. He has built an amazing roofing company in Southern California, at one time employing more than 300 people. He is a 42x Ironman triathlon and 25x marathon finisher and also an Eco Challenge finisher. Guy is a family man and also heavily involved in the local community.
Guy gets the most out of his life and that is why we wanted to sit down with him and find out his "secret" to making that happen. It turns out there is no secret (imagine that!), Guy just sets goals, works his ass off, and builds a culture of great people around him so they all can reach their goals together. Now that is a recipe for success.
Sponsored by morningtechmeeting.com.
Thomas Blackwell has an amazing book he just published, The Liberty of Our Language Revealed. Eric and I read the book and our lives are changing for the better.
As high achievers, we are very hard on ourselves. However, we tend to beat ourselves up a lot, too. These negative thoughts are keeping us from becoming as great as we desire to be.
Thomas Blackwell's book is a great start to learning how to change your inner dialogue and become the entrepreneur, spouse, parent, and friend you always have wanted to be.
Sponsored by Morning Tech Meeting.
Eric and Larry sit down for a special Thanksgiving episode of the Blue Collar Nation podcast. The boys will review their 3 favorite books of the year, talk about goals for 2020, and talk about what blue collar business owners need to do to make positive changes in their businesses.
Eric has a shiner too! You can see that on youtube here.
Sponsored by Morning Tech Meeting
Mark Dent, journalist for The Hustle, recently interviewed Eric for an article on the future of the blue collar trades. The article focused on the scarcity of younger generations getting into the trades. We are potentially headed for a crisis in America, due to lack of skilled tradespeople, that could result in a lack of services for all of us. According to Forbes the economy in the blue collar industries will lose $1.5 trillion by 2028 due to lost revenue which will be caused by the inability to service accounts due to lack of workers.
In this episode we cover what role technology can have in making the trades "sexy" to young workers, and how to market our industries to Millennials and Gen Z.
Sponsored by https://morningtechmeeting.com
Bruce DeLoatch, IICRC instructor, entrepreneur, and all-around amazing guy joins us this week to talk about building systems in your business. So many blue collar service business owners pay lip service to building systems, but never get around to doing it. This comes at a great cost to the business, causing chaos, lost money, frustration, and often unhappy owners. Bruce, who admits that he does not like systems, explains how owners who repel the idea of taking the time and effort to build systems can do so in a fairly painless and easy way.
This episode is awesome. Bruce has a HUGE PERSONALITY and is such a joy to hang out with on the podcast. Lots of good info in this one.
Sponsored by Morning Tech Meeting
Larry is in charge of the microphone in this one. In this episode, Larry interviews Eric about his long journey to becoming a leader. The highs, the lows, and how he (finally) figured it out. This is an episode that should not be missed. The boys share a 33 year history together and their is nobody better suited to get Eric to talk than Larry. Learn about leadership. owning mistakes, becoming self aware, and how to build a team culture that is the envy of business owners.
Sponsored by Morning Tech Meeting
Eric and Larry are back at it this week with a new episode of the Blue Collar Nation podcast with mortgage banker Dave Powers. In this episode, the guys talk about how home ownership can build wealth for techs and owners, alike.
Eric, Larry, and Dave talk about home ownership and the living the American dream. Topics include: renting vs. buying, how to budget to own a home, and the steps required to get approved for a mortgage.
Sponsored by Morning Tech Meeting
The most important tool in your toolbox is your body. You cannot produce when your body is broken. Eric, Larry, and Dr. Tony sat down in Dr. Tony's office to chat about how to stay in the field producing.
Topics such as diet, exercise, and injury prevention for regular Joe's to keep them feeling great and in top form.
Sponsored by Morning Tech Meeting
This is a super special episode for Eric and Larry. Mr. Phenomenal, Howard Partridge, graced our presence to talk about how to build a great company. Howard was Eric and Larry's coach and mentor for many years. Without Howard's guidance, they never would have achieved success in their business.
We sat down with Howard and discussed leadership, company culture, making mistakes, and why every blue collar service business owner could benefit from having a coach. This is a must listen to episode.
Sponsored by Morning Tech Meeting
Talking about safety sucks! However, it is our responsibility, as blue collar owners, to make sure our team is safe at work. In this episode Eric and Larry sit down with Charles Kurtek of BBSI to talk about how a good company culture can improve company culture.
Sponsored by Morning Tech Meeting
Real wealth is often achieved by owning real estate. Many blue collar service business owners do not realize that they may be able to own their own building, instead of leasing.
In this episode of the podcast, Eric and Larry sit down with Dave Neault of KW Commercial and chat about the steps and strategies service business owners can use to create long term wealth for themselves and their families. This is a don't miss episode. Be sure to take out a pen and paper and get ready to take notes. Dave is a wealth of knowledge and has more than 30 years experience as a commercial real estate broker.
Dave Neault can be reached at:
DNeault@KWCommercial.com
909-957-4811
Sponsored by Morning Tech Meeting
Blue collar business owners often wear so many hats in their business that online marketing is often at the bottom of their to-do list. Now that the Yellow Pages and the newspaper are no longer viable options, what should blue collar businesses do? Today we sit down with Derek Preece and Katie Harris of S.O.S. Digital Marketing to talk about how to navigate the new world of online marketing.
Derek owned a large water damage restoration business for many years and knows the pitfalls of marketing in the blue collar trades.
Sponsored by Morning Tech Meeting
We have identified the problem, and the problem is YOU! All too often it is the owner that is the roadblock to real success in a blue collar service business. Larry and Eric were certainly guilty of that. In this episode the boys get real about their shortcomings and they encourage all of the owners to do the same.
Sponsored by Morning Tech Meeting
In this episode Larry and Eric sit down with former Shamrock Manager Andrew Acker. The boys talk tonight about how to grow leaders from within the company. Andy came to Eric and Larry as a self described "punk kid" and ended up a true leader within the company.
Tonight they talk about how to find and develop leaders from within and the pitfalls that many companies have in trying to develop leaders.
Sponsored by Morning Tech Meeting
Eric and Darrin sit down and talk about the importance of knowing your financial numbers in a blue collar service business. Both Eric and Darrin have started out working hard and not really knowing their financial position on a daily basis which led to many issues in their businesses.
Darrin has done a ton of work in the last few decades to become a master in the art and science of blue collar small business finance.
So settle in and see if you are where you need to be regarding your company's finance. You can contact Darrin at RAD Consulting.
Sponsored by Morning Tech Meeting
It's just Eric, The Tech Whisperer, today. Larry was away getting some much needed R&R, so Eric took the reigns solo and talked a little about how to be a better performer at work as the owner.
In this episode, Eric talks about how difficult the rigors of being a small business owner can be and how to take of yourself better. Eric has had some stress related health issues in the past and self care for small business owners has become a very important topic of conversation for him.
This is a little bit of a divergence from the normal topics in this podcast, but for the hard charging service business owner this is a very important conversation.
Sponsored by Morning Tech Meeting
Eric and Larry have a special guest today in Darrin Preece. Darrin acted as a mentor to the guys in the early days of their business and now they are all great friends. Today, the guys will talk about the 5 Factors that Limit Growth in blue collar service businesses. There are a lot of gems and reality checks in this episode. Please listen and commit to growing! YOu can contact Darrin at RAD Consulting.
Sponsored by Morning Tech Meeting
Eric and Larry discuss the personal nature of connecting with a local market. In this episode, they share their tricks of the trade to better engage their community and create cheerleader clients that stayed with them for years.
Sponsored by Morning Tech Meeting
Eric and Larry Share their marketing experiences with their blue collar service company Shamrock in the local community. The best way, they found was looking people in the eye and shaking hands. Clients were developed at the chamber of commerce's, local referral partners, BNI, and events with clients. The relationships were maintained by giving great service and staying in touch with all their clients and referral partners for repeat and referral business.
Sponsored by Morning Tech Meeting
Giving a great production as well as great service goes a long way in the blue collar service business. Wearing a clean uniform, communicating with the client well, putting on booties, having confident eye contact, showing up in a clean truck, are some of the things that create an experience for the client. They will call you back based on the experience the tech leaves them. The will refer your company when the technician impresses them. They will leave a glowing review when the tech makes an impression. These are things we implemented and trained our techs to do in our clue collar service business. These skills and expectations can be learned and are taught by The Tech Whisperer by signing up at morningtechmeeting.com.
Sponsored by Morning Tech Meeting
We all have a back ground that is interesting. This is Eric and Larry's story and how the Morning Tech Meeting began. We had a lot of fun, mixed in with a few tears, with our blue collar service business. Many blue collar service businesses have a similar story. When we went to conventions, conferences, and even at local chamber meetings we shared similar experiences with other blue collar service businesses. You might be able to relate to our struggles. When we realized we were not the only ones having challenges in our businesses we had a big sigh of relief. We would like to pass that on to you, hoping that will make you day better and hoping we can help you with our morning tech meeting.
Sponsored by Morning Tech Meeting
We all started out with a dream business. It turns out to be a dream for sure! With hard work that dream can be a nightmare or a wonderful time in life. We expect our experiences will help you have a better business you are proud of, that makes you money and has a great team. We had a great business, Shamrock Cleaning and Restoration, that we sold in 2018. What made the biggest impact in our success was the morning tech meeting. Everyone looked forward to that part of the day. We played music, horsed around for a few minutes, and had a lesson that started us off on the right foot every day. That changed the culture of the business and we never looked back.
Sponsored by Morning Tech Meeting
