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Face-to-face meetings have regained prominence in today’s workplace, and with this resurgence comes a growing demand for efficient event management solutions.
But while companies are increasingly organizing multiday in-person gatherings to foster collaboration and connection among employees, many are still manually managing the process. Relying on manual management of internal meetings and travel logistics instead of an automated solution can prove cumbersome and costly, burdening organizations with unnecessary complexities.
Join Jeanne Dion, Vice President of the Value Experience team at SAP Concur, and Alisa de Gaspe Beaubien, cofounder and CEO of Groupize, as they explore the intersection of internal meetings, travel management, and technology. Together, they discuss the rising popularity of internal company meetings, the impact on travel, and the pivotal role that technology plays in simplifying the process.
From identifying potential cost savings to gaining visibility into spend, Jeanne and Alisa share insights into how automated event management solutions can revolutionize internal meeting planning. Listen in to learn how the right technology can help organizations save both time and money and streamline travel management, enhance productivity, and optimize the face-to-face meeting experience.
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Technologies, such as artificial intelligence (AI), can be powerful anti-fraud tools. So can clear policies and rules. But the savviest organizations also recognize the crucial role that people play in the anti-fraud equation. That’s because “fraud is a human problem. It’s not an accounting or a financial or a transactional problem,” says Andi McNeal, the Vice President of Education at the Association of Certified Fraud Examiners (ACFE). In fact, in her experience, an ethical and compliant corporate culture “may be the most critical component of an entire anti-fraud program.”
In this episode of the SAP Concur Conversations podcast, Andi joins Jeanne Dion, Vice President of the Value Experience team at SAP Concur, to discuss how to protect your organization from fraud. Together, they explain how cutting-edge technologies like artificial intelligence (AI) and robust policies serve as formidable defenses, and underscore that the true linchpin in fraud prevention is an ethical corporate culture built on trust. Listen in for research-backed strategies for safeguarding your organization against fraud.
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Artificial intelligence (AI) is having a transformative impact on the finance industry, and with rapid advancement on the horizon, financial professionals are faced with both excitement and uncertainty about how this technology will reshape their roles and organizations.
In this episode of the SAP Concur Conversations podcast, Nathanael L’Heureux, Chief Solutions Ambassador at Oversight, joins host Jeanne Dion to explore the pivotal role of AI in revolutionizing financial functions and empowering professionals to excel in their roles. They discuss key questions surrounding AI's impact on finance, including how AI is transforming financial functions, how professionals can become AI champions, and how individuals and organizations can embrace AI to elevate their contributions and drive business success. Drawing on Nathanael's deep expertise, they highlight practical strategies for leveraging AI to elevate financial performance and mitigate risk. Listen in as they share actionable advice and thought-provoking perspectives on the future of finance in the age of AI and discuss how to navigate this paradigm shift to tap into new opportunities for innovation and growth.
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In this two-part episode of the SAP Concur Conversations podcast, host Jeanne Dion and executive producer Kelly Moorman reflect on the transformative trends that emerged in 2023 and look ahead to how they're shaping the future of travel and spend management in 2024. From future-proofing organizations to embracing digital adoption, change management, and sustainability, we dive deep into the key themes powering businesses to stay ahead in an ever-evolving landscape. Plus, get a sneak peek into what's in store for 2024, including discussions on AI innovation, fraud prevention, IT strategy, and more. Tune in for valuable insights and actionable strategies to elevate your organization's travel and spend management practices.
(Note: this is Part Two of a two-part episode)
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In this two-part episode of the SAP Concur Conversations podcast, host Jeanne Dion and executive producer Kelly Moorman reflect on the transformative trends that emerged in 2023 and look ahead to how they're shaping the future of travel and spend management in 2024. From future-proofing organizations to embracing digital adoption, change management, and sustainability, we dive deep into the key themes powering businesses to stay ahead in an ever-evolving landscape. Plus, get a sneak peek into what's in store for 2024, including discussions on AI innovation, fraud prevention, IT strategy, and more. Tune in for valuable insights and actionable strategies to elevate your organization's travel and spend management practices.
(Note: this is Part One of a two-part episode)
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As organizations amplify their travel initiatives, a pressing need arises to redefine employee health support beyond conventional wellness programs. This imperative particularly targets the distinctive health challenges faced by business travelers.
By exploring innovative avenues, organizations are uncovering evidence-based strategies to confront this multifaceted issue. From fortifying workforce resilience to reengineering core business processes and modernizing travel policies, these strategies not only alleviate employee stress but also yield tangible benefits by enhancing satisfaction and bolstering the bottom line.
In this episode of the SAP Concur Conversations podcast, Dr. Myles Druckman, Senior Vice President and Global Medical Director for International SOS — and a leading expert in international employee and traveler health management — joins Jeanne Dion, Vice President of the Value Experience Team at SAP Concur, to explore the not-so-perfect storm of overwhelm today’s business travelers face. Together, they delve into the ways organizations can proactively cultivate a robust culture of health tailored to meet the unique needs of travelers and share strategies for navigating the complex landscape of employee well-being in an era of global business travel.
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In the ever-evolving world of corporate travel, significant changes are reshaping the landscape. As business travel suppliers distribute an explosion of content across a growing number of channels, the days of booking through a single or limited channels are quickly becoming a thing of the past. At the same time, employees want access to multiple channels and the flexibility to book travel directly. While some organizations are steadfastly resisting these changes, others are embracing the fundamental shift that is underway and smartly adapting their travel strategies to keep up with this multi-channel reality.
In this episode of the SAP Concur Conversations podcast, Paul Tilstone shares independent insights provided by FESTIVE ROAD alongside Charlie Sultan, President of Concur Travel, as they explore today’s multi-channel reality and its impact on travel managers. Together, they share how organizations are navigating the complex world of multi-channel travel while maintaining program control, ensuring their adaptability and success in this dynamic and highly complex landscape.
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There’s a fascinating transformation happening within procurement. For decades, procurement teams have been a tactical cornerstone of their organizations. But with the growth of digital technologies, their role has evolved into something far more strategic. Today's procurement leaders are at the forefront of digital transformation, enabling smart business buying.
In this episode of the SAP Concur Conversations podcast, Satya Mishra, Director of Product Management at Amazon Business, sits down with Jeanne Dion, Vice President of the Value Experience Team at SAP Concur, to explore how procurement teams are transcending their tactical origins to become true digital transformation evangelists, and leveraging the power of procurement and expense management integrations to make their organizations more efficient, agile, and competitive than ever before.
About Amazon Business
Amazon Business combines the selection, convenience and value customers have come to know and love from Amazon, with unique benefits and integrations designed for businesses of all sizes. From purchasing professionals to occasional buyers, Amazon Business has hundreds of millions of items to help meet the needs of your organization.
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The average employee uses 29 applications a week to accomplish their job. Meanwhile, the average company has 1,900 unique business processes — many digitally-driven — that need to be followed. Our work lives are dominated by technology and technological processes, and yet organizations grapple with a fundamental question: Are these digital investments truly delivering on their promises, and are they user-friendly enough to be embraced across the workforce?
That’s where digital adoption technology comes into play. In this episode of the SAP Concur Conversations podcast, Keith Bendy, the Vice President of ISV and Technology Alliances at WalkMe — a pioneering digital adoption platform — unravels the complexities of the return on investment (ROI) of digital adoption and shares how digital adoption transforms the way we work, learn, and thrive in the digital era. Join us as we explore how digital adoption transcends functionality, offering key advantages such as heightened visibility into software usage patterns, elevated user engagement, and strengthened compliance — all of which empower organizations to run at their best.
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Developing a high-performing travel and expense (T&E) program and getting employees to adopt the technology that comes with it can be challenging. That’s because most companies must design their program for a wide variety of employees whose needs are always changing, and whose familiarity and comfort with business travel and technology varies. It’s a tall order for sure, but fortunately, one that can be filled.
In this episode of the SAP Concur Conversations podcast, Lisa Simpson, Travel and Card Services Specialist at JM Huber, shares the strategic approach JM Huber took to driving digital adoption of their T&E program and how the company was able to build and maintain a 95–97% adoption rate for more than 10 years (and counting).
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The Digital Revolution is transforming today’s business landscape at an accelerated pace, forcing businesses to embrace new technologies to gain a competitive edge, or risk falling behind. This is driving a move away from digital innovation solutions with long implementation timelines towards short-term digitalization wins, especially for companies in the early stages of growth. While CEOs and CFOs are left with the challenge of identifying quick-to-value technologies that make the most sense for their business and navigating intricate relationships with vendors whose solutions can help them scale smartly, venture capital (VC) and private equity (PE) firms similarly navigating the startup space — and vendor relations — are pressured to add value while reducing complexity and costs.
In this episode of the SAP Concur Conversations podcast, Bailey Dickey of GGV Capital and Phil McNamara of Proven explore the challenges and opportunities within the startup space and detail various aspects of the startup journey, diving deep into vendor relationships, cost management, digital transformation, and the role of technology in scaling businesses. They highlight the importance of trust and collaboration with vendors, the need for real-time reporting to monitor spending, and the potential of AI and digital tools to streamline operations.
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In the fast-paced world of business, success often hinges on the ability to adapt, innovate, and optimize. Yet, many organizations find themselves stuck in the rut of conventional travel and expense (T&E) programs, oblivious to the untapped potential to streamline and optimize their T&E systems and processes.
In this episode of the SAP Concur Conversations podcast, Meysam Foroughi, Senior Travel & Expense specialist at Roku, shares how he simplified and optimized Roku’s T&E program by harnessing a growth mindset, and why he believes “we’ve always done it this way” is the single most dangerous phrase for organizations.
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Data is one of the most powerful tools your organization has to monitor its health, plan for its future, and effect real change. But data is nothing more than rows of numbers unless you can interpret what those numbers mean and see the stories the data tells. To do this, data must be accurate, available, and actionable — and beyond that, it’s up to you to know the right questions to ask to extract meaningful answers.
In this episode of the SAP Concur Conversations podcast, CJ Cohick, a Product Manager (and recovering math major) at Motus explores the important role data plays in storytelling, how to provide data so it can be leveraged in strategic ways, and how automation and AI are shifting the roles of data in the industry.
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Most companies today know they can decarbonize and become more sustainable. But they don’t know the best way for their company to become more sustainable — or how to balance their sustainability initiatives against other business priorities. That’s because sustainability isn’t just about a company’s carbon footprint. It’s also about diversity, equality, inclusion, biodiversity, circularity, plastic packaging, and so much more.
In this episode of the SAP Concur Conversations podcast, Sammy Lakshmanan, Principle, ESG at PwC, and John McCormick, a Partner at PwC, explore how businesses can report on environmental, social, and governance (ESG) standards with a high level of trust. They delve into the use of sustainability data for growth, recent shifts in the world of corporate sustainability and the impact of those changes, and how businesses can leverage data and reporting to make sustainability decisions and deliver on those commitments.
Learn more about how to leverage technology to better track, manage, and analyze your ESG data.
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92% of business travelers believe the future of their careers depends on successful business travel. And yet nearly two-thirds (62%) feel they haven’t had equal opportunity to travel for business compared to their coworkers, and they attribute this primarily to their age, accent, or gender.
These are some of the staggering findings from the SAP Concur Global Business Travel Survey, which serves as an annual touchpoint to lay bare the realities of today's business travel landscape. Now in its fifth year, the survey explores some of the most pressing challenges facing business travelers and travel managers today, such as the lack of equal opportunity for travel among marginalized travelers, how that denial of opportunity can stunt professional growth, and how this impacts travel managers and informs their decisions.
Nathan Richter of Wakefield Research joins us in this episode of the SAP Concur Conversations podcast to explore key findings from the 2023 Global Business Travelers Report and 2023 Global Business Travel Managers Report, and to share data-backed insights into the current state of business travel and what the next year will bring.
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Change management is hard. And digital transformation can be overwhelming. So being tasked with the job of guiding employees through the changes digital transformation brings might feel nothing short of intimidating. But with a commitment to meeting your employees where they are and a game plan that considers the current state of your T&E systems and processes and maps to the desired end state, the change can be seamless.
In this episode of the SAP Concur Conversations podcast, Jenny Chen, Senior Accountant at Dermalogica, and Jeanne Dion, Vice President of the Value Experience Team at SAP Concur, discuss Dermalogica’s recent digital transformation, the smart approach the company took to change management, and why intentionally taking a long-term view in creating scalable systems and processes was crucial to Dermalogica’s success.
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Only 10% of businesses have fully automated their accounts payable (AP) processes, which means most businesses aren’t fully taking advantage of the visibility, control, and savings that AP automation affords. And while it’s not uncommon for most AP processes to be heavily manual, it’s certainly a major organizational disadvantage. Between better visibility into spend, more time back in the workday, fewer errors and costly mistakes, and empowered employees, the benefits of AP automation far outweigh the time and monetary costs to automate processes and effectively drive change across your organization.
In this episode of the SAP Concur Conversations podcast, Grace Swain, Senior Consultant at TCG Consulting, shares how, where, and why to start automating your AP processes, what the journey to full automation entails, tips for driving change across your organization, and the benefits AP automation brings to your business.
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Organizations with an eye towards tomorrow are increasingly incorporating sustainability not just into their travel practices, but into their broader business strategy. But any business leader working towards sustainability goals will tell you it’s a balancing act. After all, sustainability and other business priorities such as cost containment don’t always go hand in hand.
How can organizations appropriately prioritize their sustainability initiatives? How can they best understand their sustainability baseline and make the decisions that make the most sense for their organization? And as business travel regains momentum, how can organizations take action to reduce the inevitable carbon footprint of their business travelers?
In this episode of the SAP Concur Conversations podcast, Nina Birger, Vice President of Climate Solutions for CHOOOSE, answers these questions and more as she explores how leaders can balance sustainability goals against other competing demands to build a more sustainable business, and how they can effectively promote sustainable business travel.
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The traveler journey, traveler personas, and providing an optimized traveler experience…these haven’t historically been areas of focus for many businesses — especially during times of economic hardship where cost containment is often priority number one — but according to Hansini Sharma, who leads the Travel Practice at Acquis Consulting Group, they certainly should be.
“When I think about these personas and how we build programs, I think we want to think about how to build them without creating additional friction. How can we be creative in leveraging the tools that we have? How can we leverage our online booking tool solution to provide the maximum number of options to our travelers? When you give someone just a little bit of wiggle room, the likelihood of them adhering to the new policy or the new update is exponentially higher.”
In this episode of the SAP Concur Conversations podcast, Hansini discusses how and why travel managers and business leaders should change the way they approach their travel programs and policies to reflect the expectations of their travelers and explains why she believes the traveler experience is “the next big thing” in corporate business travel.
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Change is hard. But what if the pain of the same was greater than the pain of change? When it comes to accounts payable (AP) automation, this is the question businesses should be asking.
Automation is arguably one of the more controversial topics of recent times, evoking visceral reactions and strong opinions alike. Perhaps that’s why although AP automation has the power to increase operational efficiency, visibility, and control, all while reducing complexity, fewer than 20% of businesses have fully automated AP processes, and 70% of all invoice processing globally is still paper based. So, what’s stopping businesses from going all in on AP automation, or at the very least taking the first step towards automating their time-consuming AP processes?
In this episode of the SAP Concur Conversations podcast, Chris Elmore, Chief Evangelist of AvidXchange, explores this question, and provides colorful commentary about how the AP profession has evolved, the optimization opportunities AP automation opens for organizations, and how automation forces organizations to be more strategic and intentional with where and how they spend their time and resources.
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As the role of corporate travel managers has evolved from gatekeepers of travel policy to crafters of value-rich, culture-aligned business travel experiences, there is a growing need to shift the mentality around travel policies and programs to meet these new expectations. The “set it and forget it” mentality of years past is not only outdated, but inadequate. Today’s travel policies — and the policies of tomorrow —must be agile, regularly reviewed and adjusted, and created in support of company goals and in alignment with company culture.
In this episode of the SAP Concur Conversations podcast, Ben Claxton, Online Technology Manager for Fox World Travel, and Jeff Saydah, Director of Global Client Solutions for Fox World Travel, share the “secret sauce” for building a world-class travel program (spoiler: your travel program is NOT a rotisserie chicken), detail how to leverage data to inform travel policy and program decisions, break down how to measure the success of your travel policy and program, and discuss how the best programs both shape and are shaped by company culture.
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In recent years, the role of financial leaders has evolved from historian to soothsayer, and yet CFOs don’t have a crystal ball to predict the future. Whether it’s optimizing operations and upping productivity or accelerating growth and addressing sustainability, today’s CFOs are being asked to drive enterprise reinvention and navigate an overwhelming number of complex decisions. It’s “to the point where 68% of CFOs are driving three or more enterprise-wide transformation initiatives in parallel,” says Aneel Delawalla, who leads Accenture’s CFO and enterprise value strategy practice.
With the increasing weight of large-scale organizational decisions resting on their shoulders, how can CFOs rethink the ways they approach business challenges and productively and proactively guide their organizations through transformation? How should they reassess and reimagine their decision-making to activate change more effectively? And how can they maximize the effectiveness of their strategic decision-making to better navigate today’s fast-paced and complex business environment, and better ready their organizations for the challenges ahead?
In this episode of the SAP Concur Conversations podcast, Aneel Delawalla, Managing Director of Accenture Strategy, CFO & Enterprise Value, and Paul Carr, Accenture’s HXM Ecosystem Lead for Solutions, explore how CFOs can make better, faster, and more strategic decisions that will future-ready their organizations and set the stage for success.
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Over the past few years, employee wellness has taken center stage as leaders are increasingly expected to weave wellness into the fabric of their companies. And that’s exactly why duty of care — an organization’s legal obligation to protect employees from harm — matters.
When business leaders create a safe environment for their employees, it establishes employee trust and loyalty. Beyond that, predicting risk, taking preventative measures, and responding quickly to crises help maintain business continuity. The bottom line? Businesses are beginning to view duty of care as a strategic tool to protect their workers while strengthening and sustaining their organization.
In this episode of the SAP Concur Conversations podcast, Oren Geshuri of Deloitte explores what it means to keep employees safe in a complex world and how top business leaders embed employee wellness into their travel programs and incorporate duty of care into their company culture.
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A new era of business travelers is upon us, and they don’t play by the same rules as the generations before them. With Gen Z on track to comprise roughly 30% of the workforce by 2030, bringing with them an entirely different set of expectations, organizations must be prepared to evolve the employee experience to meet these new expectations that aren’t just anticipated — they’re inevitable. How can organizations evolve their travel and expense (T&E) program from a recovery state to one of resilience and adaptability for these next generations as they enter, and will soon dominate, the workforce? Find out in this episode of the SAP Concur Conversations podcast as thirty-year travel industry expert and resident thought leader, Ralph Colunga, breaks down how organizations can ready themselves for the next era of business travelers — and why they should.
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In 2012, George Washington University revolutionized their spend management system from outdated and clunky to streamlined and efficient by implementing SAP Concur solutions. In this compelling podcast, you will hear from the Director of University Payables and the Associate Vice President of Supply Chain at GWU about their 10-year transformation story with SAP Concur.
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Employees are back to traveling for business, and with it, the requirement to report both domestic and foreign expenses for tax compliance initiatives abroad. But businesses often experience roadblocks, especially when there are hundreds of global tax regulations that vary from country to country and frequently change over the course of a year. Listen in as we navigate the world of tax compliance – everything from understanding complex regulations, eligibility, and disqualification to managing bleisure travel. Blue dot helps solve for the manual lift of tracking and reporting, a risk that could forfeit it all.
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Getting teams to think critically about what they need to spend to achieve their goals is no simple feat. Defining the outcomes to be achieved places value realization on any change for an organization. If overall growth and profitability are key metrics for your organization, zero-based budgeting, or ZBB, might be something to consider. Listen in for immediate tips for how to combat the Great Resignation, harness the power of spend technology, and disambiguate the financial priorities for your organization today.
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In a time when, “self-serve is the new full-service,” event essentials now include things like instant communication, event ROI reporting, and seamless event experiences for all stakeholders. Having deep levels of database and platform integration not only keeps things running smoothly, but also dynamically optimizes programs real-time and into the future. Roles and responsibilities are also changing greatly in the event management space. “Every single industry has meetings, and they all have different problems to solve. And that's the beauty of an all-in-one platform that's configured to meet their needs,” shared the co-founder of Groupize. Listen to her vibrant conversation with a Principal Solutions Consultant for SAP Concur as they discuss how to plan and conduct better events in a post-pandemic world.
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Having a plan for financial recovery, without sacrificing employee productivity or risk, is paramount for your organization to prepare for the next disruption. We asked a Senior Value Consultant for the Value Experience Group at SAP Concur to explore the top three financial considerations that organizations should be evaluating right now with a Senior Principal and Advisor and an Associate Director of TCG Consulting. Listen to this podcast for tips on how to help your organization both prepare for recovery, as well as be ready to tackle the next disruption.
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The need for organizations to shift corporate online interactions to a consumer-like digital experience exploded amidst the global pandemic. American Airlines prioritized friction-less business travel in what was (hopefully) the most complicated time to book travel of our generation’s history. The Director of Digital Product Management and Experience at American Airlines shares how they offered their business travel customers a smoother and safer online booking experience amidst the global pandemic with the Director of the Value Experience Delivery team at SAP Concur.
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Clients of American Express Global Business Travel were clamoring for a consistent online booking experience in all markets-not just in the primary markets, like France or London, but in secondary markets, like Peru and Saudi Arabia. "When you have an inconsistent experience across your employee pool, the doubt around bookings, and payments, and use, and support of yourself as an employee within the company starts to grow. And it actually starts to color everything that you do when you are traveling," the Director of Value Experience at SAP Concur solutions shares. Control, savings, and support are all fundamental deliverables to create a satisfying online booking experience for business travelers. The Director of Online Strategy at American Express Global Business Travel, shares how they grew this offering.
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“We don't like the paper processes, which we have, we even hate approval workflow. So, please, set up the system in an innovative way,” was the challenge a customer shared with the neylux team. A Director of the Value Experience Group at SAP Concur, and the Co-Founder of neylux, share how they solved it not just for one customer but for numerous organizations to shift from hating the approval workflow to loving the insights and experience. After listening to how neylux approaches this touchy topic, it’s likely you’ll find ways to transform your own process.
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From the original graphical user interface (GUI) and using a mouse to manage business expenses, to leveraging artificial intelligence (AI) and machine learning (ML) to create context for spending and identify patterns, finance has always been central to the digital revolution. Join us as some of the original members of the SaaS and ERP landscape and former SAP Concur senior executives have a conversation with the Director of the Value Delivery Group at SAP Concur, to share their insights on the ‘then and now’ of how technology impacts finance and accounting for a perspective on how to manage your organization today.
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“I always liken Concur to a condominium building; if you have been on the Concur platform for 10 years and every time you move somebody into the new building, you let them decorate their condo the way that they want it, they have their own set of expense types, their own set of processes, you may have over-engineered your system. So, to really make sure that your system is optimized for those expansions, you need to try to streamline where you can,” shares a Managing Director of the Lyndon Group. Enjoy every moment of this practical podcast conversation between our panellists where you’ll learn how to transform your organization’s spend management to meet the rapidly changing needs of a post-pandemic, global business environment
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Taking a spend management program from excellent to astounding is a speciality that Huron does for its SAP Concur partner customers daily. This certainly was the case for Penn State University, one of the longest-running higher education customers of SAP Concur solutions who was ready to optimize and modernize their spend management program and ERP system. Penn State University leveraged the SAP Concur Higher Education Leadership Forum (CHELF) to confirm with their industry colleagues that Huron was the right partner for them, and then transformed their program before and during the global pandemic. “How do we take the technologies that we have, and the expertise we have, and the needs of different organizations, and just get creative with the stuff to make it work?” asks a Senior Solutions Consultant for SAP Concur, in this compelling podcast conversation with a Consulting Manager for Huron. Discover innovation and community at its finest as they walk us through this incredible transformation story for Penn State University.
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Whether you’re dreaming of working from an exotic island, moving somewhere with affordable housing, or can’t wait to get back to corporate office life, “there's a lot of diversity in terms of what it means to be working outside of the office, and any of those choices involve complexity for the company,” shared a EY Americas Mobility Markets Leader. “EY surveyed 16,000 employees in 16 countries and found that:
- 65% of employees said they felt that this hybrid mix will increase the company's productivity
- 65% said that it will support creativity
- 54% said that it will positively impact the ability to solve problems efficiently
So, you're hearing employees say they believe that it's tremendously valuable to move to a hybrid model and that it will increase productivity, creativity, and problem-solving within the organization.” Listen to our panellists “discuss the challenges related to remote work and the critical nature of keeping the dialogue going between HR, finance, leadership, and the employees.”
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When it comes to information technology, there are specialists that focus on operations, software, development, and logistics and then others that focus on business -but few that can do both. We spoke with one of these unicorn IT and business subject matter experts at Penn State University. “Historically, it's sort of been the wild, wild west in terms of process…One of the things that my group in central IT is interested in is building out better ways to do things that we can identify here in our own shop to get our own house right. But then also provide those examples, and resources of how we're doing process improvement out to other units, and groups within Penn State,” shared the Operations Analyst and Manager of Analysis and Audit for Penn State University. Listen to this podcast interview, hosted by a Solutions Consultant for SAP Concur Solutions, for insights to wrangle your own business and IT process.
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As business travel becomes safe again, organizations are empowering their employees with greater autonomy to use their best judgement and comfort levels to determine when, where, and how to meet with clients and team members. Get thinking about your post-pandemic travel program by listening to a candid and jovial conversation between a Principal Solution Consultant at SAP Concur, and a Practice Lead of Corporate Travel for Acquis Consulting Group. “Sometimes some of the smallest edits lead to the broadest strokes of impact. This is one of those times where we have an incredible amount of opportunity to do that,” shares our panellist. Fine-tune your organization’s travel program to today’s travel standards to have the greatest impact.
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From building the right reporting, to creating awareness, to guiding behavior, and making direct contributions, there’s a lot that organizations can do right now to increase their sustainability.
We asked a Senior Value Consultant for the Value Experience Group at the SAP Concur organization and a Senior Consultant and Sustainability SME for our partner, TCG, to share their expert perspective on how to transform corporate sustainability programs in a two-part podcast series. In the previous episode, they provided insights on key terms on how to build a roadmap to sustainability for organizations.
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As we look for ways to increase corporate sustainability, it can be difficult to know where to start. Understanding key terms as well as what to measure empowers organizations to set science-based targets, and then to monitor and adjust.
We asked a Senior Value Consultant for the Value Experience Group at the SAP Concur organization and a Senior Consultant and Sustainability SME for our partner, TCG, to share their expert perspective on what sustainability means for corporations. In the next episode, we’ll move into how to use this understanding to transform your organization’s sustainability measures and impact.
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The disruptive environment of the pandemic has unified our workforce through empathy, humility, and resourcefulness, all of which have helped promote business continuity. Communication and work policies around business travel have become more focused on ensuring employee safety in addition to compliance. Managers assessing whether to approve a business trip must determine if it’s worth both the financial and human capital risks. Building contingency plans around the outcomes for business continuity are also about being ready to flip the switch when the next disruption occurs.
Listen in to a Vice President of the Value Experience Group at SAP Concur solutions and a Consulting Director at Huron Consulting Group, on how organizations are shifting from measuring the ROI of travel to the Return on Travel (ROT). From car rentals to pre-approvals and home office environments, they discuss the new focal points of a resilient travel and expense program that’s ready for the next disruption in business continuity.
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Many employees are leaning into the work from anywhere lifestyle and organizations are shifting to accommodate these new and evolving expectations. Designing a winning mileage program that is fair, comprehensive, and relevant to the times is no simple feat. Since mileage is a top area of spend for many organizations, how they handle the policies, tracking, reimbursement, and feedback can be instrumental for budget planning, as well as validating employees who travel long or short distances for work.
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While Covid presented vast challenges, it also forced organizations to evolve to a more digitized infrastructure that supported employees personally and professionally. “2020 was the perfect opportunity for companies to gut whatever process they had, build some new and exciting, streamline processes, and get the technology in there to support them. That’s what 2020 was about.”
Listen in to the hopeful and pragmatic conversation between a Value Consultant for SAP Concur, and the Specialist Master for Deloitte, as they discuss the current and future state of the employee experience and organizational spend governance optimized through financial technology.
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Transformation of a Travel and Expense program served as a starting point for simplification in other areas of the organization, for medical device company, Smith and Nephew.
Listen in to the empowering and candid conversation between the VP of Customer Improvement for SAP Concur, and the Travel and Expense Lead for Smith and Nephew as they talk through the key elements to a successful transformation and globalization across more than 40 countries. Smith and Nephew’s choice to prioritize employee satisfaction allowed them to keep humans central to the implementation of Artificial Intelligence-aided technology, which has allowed their operations and employees to thrive amidst the global pandemic and beyond.
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Join Kirk Hayes and Mark Woodhouse as they showcase our App Centre partners and provide information on how they can support and help your business.
From travel to tax, sustainability to traveller safety; SAP Concur has an ecosystem of partners that can solve and enhance all of your business needs.
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This is a two part special of SAP Concur Conversations where we interview Anthony Elliott, Senior Director of Strategic Accounts EMEA to ask him “Think you know SAP Concur… think again”.
In part two Antony explains what makes SAP Concur more than just a travel booking tool, explaining why it is beneficial to book travel through SAP Concur rather than going direct, how the future of travel is changing and what does SAP Concur offer that no one else does. We also take a deep dive into the partner ecosystem and how it supports your business, finishing the episode with some fun facts.
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This is a two part special of SAP Concur Conversations where we interview Anthony Elliott, Senior Director of Strategic Accounts EMEA to ask him “Think you know SAP Concur… think again”.
In part one Antony explains what makes SAP Concur more than just an expense management solution, discussing the origins of SAP Concur, our product portfolio, how the business has changed in support of our customer’s needs, what we can offer our customers that makes us different and the SAP Concur mobile app.
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