The Restaurant Technology Guys Podcast brought to you by Custom Business Solutions

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The Restaurant Technology Guys Podcast brought to you by Custom Business Solutions
Restaurant Technology Podcasters... Drawing from years of combined experience in restaurant technology, implementation, and marketing, The Restaurant Technology Guys are here to help you run your business better. Check them out www.restauranttechnologyguys.com

Jeremy literally grew up in the Restaurant Technology Industry. His family is the founders of Custom Business Solutions, Inc. and Jeremy’s early school vacations were spent soldering components for restaurant customers. Twenty-plus years later and Jeremy is COO for CBS, in charge of the implementation of technology systems for CBS customers. It’s fair to say that Jeremy is very much in touch with the challenges and issues facing restaurant operators in the area of technology systems. Outside of CBS, Jeremy and his wife Michelle are the busy parents of two boys and two girls. The family’s youngest son was adopted from Uganda. Four kids, youth sports, church and many other activities mean non-stop action at the Julian household. Jeremy is a big fan of baseball and soccer. When not cheering on the kids in sports Jeremy enjoys cooking and watching Food Network.
From Payments to POS Software, the story of Tabski

This episode of the Restaurant Technology Guys podcast features Jon, a longtime friend of the host and CEO/co-founder of Tabski, a digital commerce platform for restaurants. Jon shares his journey from starting in B2B sales and entering the restaurant tech space, to launching and pivoting Tabski amidst challenges like COVID-19. Tabski aims to improve guest experience and operational efficiency through features like multi-vendor ordering and omni-channel integration, addressing the evolving needs of food halls and busy restaurants. Jon emphasizes the importance of consumer-first design in creating a connected commerce platform, highlighting the shift towards a digital-first approach in the restaurant industry.

00:00 Welcome & Guest Introduction
00:24 Jon's Journey: From Payment Side to Restaurant Tech Innovator
01:04 The Birth and Evolution of Tapski
09:13 Exploring the ISO Model and Its Impact on Restaurants
15:05 Introducing Tapski: A New Era of Restaurant Technology
25:36 The Future of Ordering: Flexibility and Consumer Control
29:05 Conclusion & How to Connect with Tapski

Mon, 15 Apr 2024 06:00:00 -0500
Evolving Restaurant Operations through Advanced Technology Solutions with Its a Checkmate

Evolving Restaurant Operations through Advanced Technology Solutions

In this episode of the Restaurant Technology Guys podcast, the host welcomes back Vishal, the CEO and founder of It's a Checkmate, to discuss advancements in restaurant technology. Vishal elaborates on how his company integrates digital ordering channels with POS systems to streamline operations for restaurants. He emphasizes the growing complexity and variety of digital ordering, from kiosks to social media, and how It's a Checkmate manages this integration seamlessly for both large brands and small establishments. He highlights successful collaborations with major brands like Wendy's and Five Guys, and discusses the importance of offering a consistent ordering experience across all digital platforms. The episode also explores menu management, capacity management, first-party ordering solutions, and the potential of voice ordering. Additionally, Vishal shares insights on the profitability and challenges of third-party platforms and the importance of being where the customers are, showcasing the dynamic and evolving landscape of restaurant technology solutions.

00:00 Welcome to the Restaurant Technology Guys Podcast
00:18 Introducing Repeat Guest Vishal from It's a Checkmate
01:05 Exploring the Explosion of Digital Ordering Channels
02:11 The Future of Digital Ordering and Its Impact on Operations
04:31 Innovative Solutions for Complex Digital Ordering Challenges
06:10 The Importance of Being Where Your Customers Are
10:37 Integrating Digital Orders into Restaurant Operations
12:36 Addressing Capacity Management and Customer Expectations
16:57 The Evolution of Menu Management in a Digital World
26:18 The Role of Voice Ordering in the Future of Restaurants
33:30 How to Connect with It's a Checkmate for Solutions
36:22 Closing Thoughts and Gratitude

Mon, 08 Apr 2024 06:00:00 -0500
One Bigg Island in Space from the founders of Biggby Coffee

One Big Island in Space: Revolutionizing the Coffee Industry with Farm Direct Coffee

The podcast features Restaurant Technologies Group hosting Michelle and Robert Fish, co-founders of One Big Island in Space and Biggby Coffee. Michelle and Robert share their passion for supporting coffee farmers directly and promoting environmentally friendly farming methods. They speak about their missions to build long-term relationships with mid-sized farmers across the globe, ensuring fair treatment of workers, sustainable farming practices, and community investment. They discuss the intricacies of the coffee industry, the predatory practices it often harbors, and the efforts needed to navigate the enormously complex supply chain. They aim to shift their coffee supply to 100% farm-direct by 2028, aiming to support people in building a life they love, while also preserving the planet. They believe consumers could empower such change if educated about the impacts of their coffee choices.

00:00 Introduction to the Restaurant Technology Guys Podcast
00:31 Guest Introduction: Michelle and Robert Fish
01:08 The Journey of Biggby Coffee
01:25 The Threats to Coffee Production
02:28 The Creation of One Big Island in Space
02:49 The Direct Trade Model and its Impact
04:20 The Importance of Ethical Farming Practices
04:50 The Global Reach of Coffee Production
05:24 The History and Atmosphere of Biggby Coffee Cafes
08:28 The Inception of One Big Island in Space
08:47 The Importance of Core Values in Business
13:04 The Reality of Coffee Production
25:10 The Future of One Big Island in Space
29:42 Conclusion and How to Support the Mission

Mon, 01 Apr 2024 06:00:00 -0500
Revolutionizing Inventory Management with David Greschler, Co-Founder and CEO of Nomad Go

In this episode of the 'Restaurant Technology Guys' podcast, the host and guest David Greschler, Co-Founder and CEO of Nomad Go, discuss the transformative role of Nomad Go's technology in restaurant inventory management. Nomad Go uses computer vision, spatial intelligence, and augmented reality to audit and count inventory in real time with up to 99% accuracy, revolutionizing traditional inventory methods. The technology caters for complexities such as substitutions, batch recipes, and storage issues, ultimately aiming to improve accuracy, save time, reduce wastage and increase profit for restaurants.

00:00 Introduction and Guest Introduction
00:31 Guest Background and Company Overview
02:22 The Problem with Traditional Inventory Management
09:16 Introducing Nomad Go's Solution
09:40 How Nomad Go Works
13:20 Addressing Substitutions and Partial Cases
17:47 The Future of Inventory Management
19:24 The Importance of Accurate Inventory in Restaurants
19:36 How We Improve Prep Lists with Scientific Precision
20:38 Dealing with Pre-Produced Items in Inventory
21:38 The Challenges of Receiving Products
23:56 The Role of Technology in Inventory Management
24:35 Making Inventory Fun with Augmented Reality
25:26 The Future of Inventory with Nomad Go
27:31 Resolving Inventory Variances
31:09 The Future of Supply Chain and Distribution
32:41 The Vision for Nomad Go
34:50 Getting Connected with Nomad Go

Mon, 25 Mar 2024 06:00:00 -0500
Exploring Fintech and Wage Access in the Restaurant Industry with Instant Financial

In this podcast episode of Restaurant Technology Guys, the guest Tal Clark, CEO of Instant Financial, discusses the important aspects of fintech and wage access in the restaurant industry. With Tal's two-decade experience in the financial technology space, he describes the role of Instant Financial in facilitating digital payments, increasing accessibility, and making transactions cost-effective. The conversation includes an in-depth discussion about the necessity and benefits of earned wage access and direct access to tips for restaurant staff. Acknowledging the increasingly cashless society, they also discuss the challenges with traditional banking and the rise of alternative financial institutions. Tal also highlights the Instant's efforts to lower the barriers for pay access, including those who are underbanked.

00:00 Introduction and Guest Introduction
00:28 Guest's Background and Journey in FinTech
01:31 Understanding FinTech and Its Impact
02:37 Challenges in Restaurant Industry and Earned Wages
03:10 Importance of Instant Access to Earned Wages
09:06 The Shift to Digital Payments and Tips
12:17 The Cost of Using Cash in Restaurants
16:04 The Rise of Alternative Banking and Its Impact
19:23 How Instant Works: Earned Wages and Tips
27:17 Getting Started with Instant
28:07 Conclusion and Final Thoughts

Mon, 18 Mar 2024 06:00:00 -0500
Exploring Restaurant Technologies in Hotels: A Conversation with Scot Turner of Auden Hospitality

The podcast episode hosts Scot Turner, founder of Auden Hospitality, a global advisory business based in the UK that assists hoteliers in improving their food and beverage operations. Turner discusses the importance of restaurant technology in hotels and its potential to enhance both revenues and guest experiences. He suggests that hotels should make their restaurant operations separate from the rest and learn from independent restaurants. They should focus on digital experiences as much as physical ones and calls for greater personalization and automation in customer service. Turner also advocates for the implementation of QR ordering and the installation of digital menu boards to enhance customer engagement. Other topics discussed include user generated content and its role in increasing brand visibility, the impact of foodie and Instagram culture, the shift in F&B operations in hotels over the years, and the opportunity to modernize F&B in hotels to match guest expectations.

00:02 Introduction and Guest Introduction
01:56 The Evolution of F&B in Hotels
03:12 The Shift in Hotel Dining Trends
03:58 The Importance of Innovation in Hotel Dining
07:05 The Impact of Social Media on Hotel Dining
12:48 The Importance of Creating Memorable Dining Experiences
16:08 The Role of Local Community in Hotel Dining
17:30 The Pros and Cons of Partnering with Local Brands
21:37 The Challenges and Rewards of Longstanding Relationships
21:50 The Importance of Tech in the Guest Experience
22:58 The Impact of Modern Food Delivery Services
23:29 The Digital Experience in the Restaurant Industry
24:22 The Power of QR Codes and Digital Ordering
25:16 The Role of Tech in Enhancing Guest Experience
29:08 The Future of Tech in the Hotel Industry
31:09 The Importance of Personalization in Guest Experience
38:32 The Role of Tech in Non-Traditional Food Service
43:39 The Future of Tech in the Restaurant Industry

Mon, 11 Mar 2024 06:00:00 -0500
Harnessing Restaurant Technology with AI: A Conversation with Matt Walmpler of Clear Cogs

In this enlightening conversation, Matt Wampler, a former Jimmy John's franchisee and a crucial player at Clear Cogs, talks about the role of modern technology in the restaurant industry. He discusses the power of data-driven decisions and the challenges of integrating AI in restaurant operations. The conversation also reveals how Clear Cogs has been partnering with Point of Sale (POS) companies, including freshly announced partnership with Toast, enhancing the accessibility of AI for all restaurant operators. Emphasizes on the importance of having actionable data and how Clear Cogs utilizes AI in food cost management, labor management, and more. The discussion also sheds light on ClearCogs' commitment to help restaurants improve their operations and become more profitable.

00:00 Introduction and Welcome
00:09 Guest Introduction: Matt from Clear Cogs
00:37 The Journey from Restaurant Operator to Tech Innovator
01:10 Understanding ClearCogs: Solving Restaurant Problems with Tech
01:46 The Power of Data in Restaurant Operations
02:28 The Impact of Food Costs and Waste on Restaurant Operations
08:40 The Role of AI in Restaurant Operations
13:57 The Importance of Trust in Implementing Tech Solutions
16:20 The Future of AI in Restaurant Operations
20:02 The Role of ClearCogs in Labor Management
22:53 The Importance of Data Management in Restaurant Operations
28:36 ClearCogs' Partnership with Toast and Future Plans
36:56 Conclusion and Final Thoughts

Mon, 04 Mar 2024 06:00:00 -0600
Revolutionizing Restaurant Loyalty Programs: A Conversation with Hang CEO Matt Smolin

Revolutionizing Restaurant Loyalty Programs: A Conversation with Hang CEO Matt Smolin

In this episode of the 'Restaurant Technology Guys' podcast, the hosts discuss the changing dynamics of loyalty programs with Matt Smolin, the co-founder and CEO of Hang, a next-generation loyalty software. Smolin delves into the story of his journey from working in finance to co-founding a successful startup. He also emphasizes the importance of personalization in loyalty programs and the need for brands to understand their customers' lifetime value. Mullen shares success stories from Hang's partnership with Boba Guys, reflecting on how a more engaging and understandable loyalty experience can drastically increase customer retention and spend. The conversation concludes with ways for listeners to get in touch with Hang and learn more about their solutions.

Mon, 26 Feb 2024 06:00:00 -0600
Vericast: Shaping the Future of Restaurant Technology

In this episode of the Restaurant Technology Guys podcast, Jeremy Julian engages in a conversation with Marc Mathies from Vericast. The discussion revolves around how Vericast, best known as a cooperative shared mail provider in the restaurant space, pivots to the digital landscape. Marc highlights Vericast's novel data enhancement project called 'Next Drive,' bridging customer data with proprietary data to create personalised advertising campaigns with refined accuracy. The podcast also discusses the value of retailers' online advertisements, the significance of data in marketing, and the dilemma of transforming marketers into data analysts.

Introduction
Guest Introduction
Discussing Vericast
Vericast's Evolution
Restaurant interactions with Vericast
Vericast's Transition towards Digital
The Power of Data in Marketing
Next Drive: Vericast's new marketing platform
The role of AI & ML in analyzing data
Benefit to the Consumer
Digital Advertising in Retail
How to reach Vericast

Mon, 19 Feb 2024 05:00:00 -0600
Cali BBQ Media

Restaurant Technology Guys Discuss Storytelling and Media with Shawn Walchef

In this episode of Restaurant Technology Guys, host Jeremy Julian talks to Shawn Walchef, the owner of Cali Barbecue in San Diego. Shawn shares his story of running a restaurant, struggling in the initial years, and learning to make it a success. He also discusses the impact of technology, especially social media platforms, in advertising and marketing his business. Shawn shares the importance of building a community and storytelling for restaurant businesses, even advising fellow restaurant owners to take advantage of digital platforms to share their unique stories. They then delve into the topic of personal development, work satisfaction, gratitude, and self-care. The conversation concludes with Shawn sharing his future plans and encouraging listeners to connect with him for collaboration or questions.

00:00 Introduction and Welcome
00:11 Guest Introduction: Shawn's Journey
00:48 The Birth of Cali Barbecue
01:12 Overcoming Challenges and Embracing Barbecue
02:23 The Power of Storytelling and Digital Presence
03:12 Embracing Online Reviews and Social Media
04:03 Transforming a Barbecue Business into a Media Business
07:04 The Importance of Telling Your Own Story
10:21 The Power of Continuous Improvement and Curiosity
17:18 Balancing Personal and Professional Life
22:22 The Importance of Authenticity and Transparency
24:13 The Power of Authenticity and Sharing Personal Stories
25:15 The Journey of Sobriety and Adoption
25:53 Turning Passion into a Full-fledged Business
26:28 The Shift from Traditional Marketing to Storytelling
27:55 Overcoming Fear and Embracing the Journey of Content Creation
28:50 The Power of Persistence and Consistency in Content Creation
30:23 The Impact of Storytelling and Influence
32:16 The Importance of Self-improvement and Continuous Learning
38:42 The Journey of Building a Successful YouTube Channel
41:08 The Future of Storytelling and Digital Content Creation
43:49 Conclusion: The Impact of Storytelling and Gratitude

Mon, 12 Feb 2024 06:00:00 -0600
Building Brand Awareness & Engagement Through Digital Marketing - A Conversation with Justin Ulrich

In this episode of The Restaurant Technology Guys podcast, Jeremy Julian speaks with his guest, Justin Ulrich. Justin is the leader of the marketing team at Evocalize. They discuss Justin's diverse career path and his experience in the marketing world. Justin shares how his team at Evocalize aids local businesses with their marketing, from automating paid digital marketing to facilitating localized digital marketing strategies. They also discuss the importance of content creation and audience engagement, with an emphasis on LinkedIn as a powerful platform. Listen in to learn more about B2B and B2C brand marketing, as well as insightful advice for individuals aiming to strengthen their career and brand.

Introduction
Who Is Justin Ulrich?
Marketing In The Restaurant World
The Impact Of Networking And The Importance Of Nurturing Relationships
The Power Of LinkedIn In Marketing
Lessons Learned In Marketing
Branding And Content Creation
The Power Of Storytelling In Influencing Audiences
Engaging Your Audience To Build Brand Loyalty

Mon, 05 Feb 2024 04:00:00 -0600
Untold Story of PopcornGTM

PopcornGTM Video

In this episode of the Restaurant Technology Guys podcast, Jeremy Julian hosts a conversation with Paul Molinari and Michael Beck, co-founders of PopcornGTM, a company focused on delivering bold, intentional sales and marketing strategy to help restaurant technologies break through and win. They delve into the challenges of getting noticed in a crowded market, underscore the importance of resonating with target audiences, and share valuable insights on the utilization of sales and marketing strategies for success in the restaurant tech realm.

Introduction
Michael & Paul Introduction
Background and Industry Experience
Birth of Popcorn GTM
State of the Restaurant Tech Market
Brand Messaging and Sales strategy
Conclusion

Mon, 29 Jan 2024 05:00:00 -0600
The World of Temporary Cold Storage: An Interview with Duane Waterman

In this episode of The Restaurant Technology Guys podcast, Duane Waterman from Polar Leasing discusses the company's unique temporary cold storage solutions for the restaurant industry. Polar Leasing provides rentable, ground-resting walk-in cooler freezers across the country. These units come pre-equipped with the ability to adjust to both cooler and freezer temperatures and are delivered to clients between 1-3 business days after ordering. Duane highlights the units' seamless construction and efficient operation to keep upkeep costs lower. The podcast covers the utilitarian nature of these units, which serve a wide variety of businesses and special events, delivering efficient, temporary cold storage solutions.

00:01 Introduction and Guest Introduction

00:42 Understanding Temporary Cold Storage

01:29 The Origin of Polar Leasing

03:14 How Polar Leasing Works

04:11 Use Cases for Temporary Cold Storage

05:21 Technical Aspects of Temporary Cold Storage

08:09 The Process of Getting a Temporary Cold Storage Unit

10:14 Unique Applications of Temporary Cold Storage

11:14 The Technology Behind Polar Leasing

17:29 The Efficiency of Polar Leasing Units

18:42 How to Contact Polar Leasing

19:32 Conclusion

Mon, 22 Jan 2024 05:00:00 -0600
Democratizing Access to AI in Restaurants: A Conversation with Carl Turner, Founder of Swipe.by

Restaurant Technology Guys Podcast: Episode featuring Swipeby

In this episode of the Restaurant Technology Guys podcast, Jeremy interviews Carl Turner, the CEO, and founder of Swipeby. They discuss the exciting strides Swipeby is making in the restaurant technology space, from implementing an AI-driven 360 online ordering platform to developing personalized, automated marketing campaigns for restaurant businesses. They delve into the benefits of AI technology for enhancing customer experiences, improving business operations, and offering real-time data analysis.

Introduction
About Carl Turner and Swipeby
Challenges and Solution
Data Analysis and Customer Experience
Discussing Future of AI in Restaurants
Engaging with Swipeby
Closing Remarks

Mon, 15 Jan 2024 05:00:00 -0600
The Future of Restaurant Technology: AI, Customization, and End-to-end Solutions with Nabeel Alamgir

In this episode of Restaurant Technology Guys podcast, the host speaks with Nabeel Alamgir, CEO and co-founder of Lunchbox. They discuss Nabeel's background as an immigrant from Kuwait and Bangladesh, the birth of Lunchbox as a solution to challenges faced by restaurants in the age of technology, and the innovative features Lunchbox offers to enhance restaurant operations. They also touch on Nabeel's interesting viewpoint on the COVID-19 pandemic as an accelerant of restaurant industry shifts towards technology and the importance of mental and physical health for leaders in the hospitality industry.

00:00 Introduction and Guest Background
00:52 Understanding the Role of Lunchbox
01:53 Nabeel's Journey into the Restaurant Industry
04:27 The Growth and Evolution of Lunchbox
04:54 The Vision and Mission of Lunchbox
12:36 The Impact of the Pandemic on the Restaurant Industry
17:22 Understanding the Different Types of End Users
18:18 Improving the User Experience with Dynamic Features
19:58 Improving User Experience and Managing Third-Party Delivery Orders
20:52 The Importance of Adapting and Growing as a Company
21:19 The Decision to Acquire a Company and Entering a New Space
21:45 Understanding the Needs of Restaurant Operators
23:33 The Role of POS Systems in Restaurant Operations
27:03 The Future of Off-Premise Ordering: AI and Machine Learning
30:55 The Importance of Health and Wellness for Leaders
33:56 Connecting with Lunchbox and Future Plans

Mon, 08 Jan 2024 05:00:00 -0600
ZippyApp: the meeting place for hourly job seekers & employers

Surviving the Turnover Storm: Strategies for Building a Strong Restaurant Workforce

In the Restaurant Technology Guys podcast, host Jeremy mentions that they are joined by Kamyar Fadavi, Founder and CEO of TalentTroll and Zipyap. Kamyar discusses how his passion for technology led him to create TalentTroll, aimed at restructuring the hiring process in the restaurant and hospitality industry. His product, Zipyap, provides a unique, automated system that streamlines the hiring process for busy managers. He also emphasizes the need to understand job candidates' expectations and enhance the application experience to attract best talents. They further delve into the importance of employers building a brand, offering adequate employee training, and managing workforce turnover in the restaurant sector.

00:04 Introduction to the Podcast
00:48 Guest Introduction: Kamyar Faron
01:15 Kamyar's Background and Journey
03:26 The Problem of High Turnover in the Restaurant Industry
09:38 The Importance of Proper Onboarding and Training
13:38 Building an Employer Brand
19:02 Understanding the Value of Each Job Role
22:30 The Art of Flavor Profiling
23:04 The Importance of Team Accountability
23:19 Introducing Zippy App: A Solution for Talent Acquisition
23:59 The Challenges of Hiring in the Restaurant Industry
25:25 The High Cost of Employee Turnover
27:18 The Role of Branding in Talent Acquisition
28:48 Recruitment as a Marketing Function
29:14 The Importance of a Consistent Candidate Experience
38:59 The Power of Zippy App in Streamlining the Hiring Process
41:50 Engaging with Zippy App
43:47 Closing Thoughts on Talent Acquisition

Tue, 02 Jan 2024 05:00:00 -0600
Earned wage access with TimeForge and Rain

Have you ever wished you could get paid faster, without waiting for payday? With Rain, you can access your earned wages anytime, anywhere. Rain is a mobile app that connects to your bank account and lets you withdraw a portion of your paycheck before it's due. You can use Rain to pay bills, cover emergencies, or just treat yourself. Rain is not a loan, so there are no interest fees or credit checks. You only pay a small flat fee when you use the service. Rain helps you take control of your finances and avoid overdrafts or payday loans. Download Rain today and see how it can make your life easier.
Check out https://timeforge.com/

Mon, 18 Dec 2023 06:00:00 -0600
Fantastic food quality lessons from the leaders at Thermodyne

Thermodyne foodservice is a company that provides high-quality cooking and holding equipment for restaurants, hotels, catering and other foodservice businesses. Thermodyne's patented Fluid Shelf technology ensures even heat distribution and precise temperature control, resulting in better food quality, safety and shelf life. Thermodyne offers a range of products, from countertop warmers and steamers to full-size ovens and cabinets, that can meet any foodservice need. Join Aaron Bremer where he shares his journey.

Mon, 11 Dec 2023 05:00:00 -0600
Where did the name Voodoo Brewing Co come from? Learn this and more from this talk with their CEO

In this episode, we have a special guest: Matteo, CEO of Voodoo Brewing. Voodoo is known for its innovative and experimental beers, like the Gran Met, a Belgian-style tripel aged in oak barrels with champagne yeast, or the Big Black Voodoo Daddy, a massive imperial stout with chocolate, vanilla and coffee. Matteo will tell us how he started Voodoo, what inspires him to create new beers, and what challenges he faces in running a successful brewery. Tune in and get ready to learn some brewing magic from Matteo! Check them out at https://www.voodoobrewery.com/

Mon, 04 Dec 2023 05:00:00 -0600
Take a Shifty with CEO Beth Hussey who shares how she created technology to train team members

Shifting Your Restaurant Training to Tech: Conversation with Beth Hussey of Shifty

In this enlightening episode of the Restaurant Technology Guys podcast, Beth Hussey, an experienced restaurateur, and founder of Shifty.inc shares her journey from being in the restaurant business for over 37 years to introducing technology into the industry. Beth created a unique way of training servers and bartenders, turning it into a tech platform called Shifty, and shares insights on restaurant employee retention, engagement, and training. She also discusses how Shifty evolves this training approach, enhancing it with valuable tools and a truly anonymous suggestion box feature for improvement. Listen in as Beth candidly talks about her experiences, the current state of the restaurant industry, and how technology can aid in improving restaurant operations.

00:01 Introduction and Guest Introduction
00:43 Beth's Journey into the Restaurant Business
03:05 Challenges of Training in the Restaurant Industry
03:34 The Impact of the Pandemic and the Birth of Shifty
08:20 The Unique Training Methodology of Shifty
14:45 The Power of Flashcards in Training
19:19 The Importance of Standards in Restaurant Training
21:36 The Importance of Proper Training in Restaurants
22:10 The Decline of Traditional Etiquette Knowledge
22:28 Introducing Shifty: A New Training Technology Platform
22:51 The Power of Flashcards in Learning
23:17 The Impact of Training on Restaurant Experience
23:52 Training for the Back of the House
24:46 The Evolution of Shifty and Its Impact on the Back of the House
26:32 The Importance of Employee Engagement and Retention
29:58 The Role of Managers in Employee Retention
34:06 The Cost of Employee Turnover and the Value of Retention
37:23 The Power of Employee Engagement with Shifty
39:13 The Story Behind the Name 'Shifty'

Check them out at Shifty - Training app for Servers and Bartenders (shiftyinc.com)

Mon, 27 Nov 2023 04:00:00 -0600
Troy Hooper Brings the heat with the story of Pepper Lunch and it growth in North America

Join Jeremy and CEO Troy Hooper where they talk about how Pepper Lunch came to be in Japan and its amazing growth in North America. Be the first to hear about their goals and growth plans for the US market. Check them out at Pepper Lunch - Sizzling Hot Plate Dining Experience (pepperlunchrestaurants.com)

Mon, 20 Nov 2023 04:00:00 -0600
Union Software looks to solve the payment problems

Join Jeremy and Founder and CEO Alex Broeker where we talk about the problem of checking out in a restaurant and how if not done well it can ruin the entire hospitality experience. Check them out at Union | Great Service Starts Here (getunion.com)

Mon, 13 Nov 2023 05:00:00 -0600
Hot Concept Cornbreads Restaurant talks soul food

Join Jeremy and found of Cornbread Soul Adenah Bayoh where we talk about how Cornbread came to be, her journey to the states and how to use technology to your advantage. Check them out at Cornbread Soul | Best Soul Food Restaurant | Farm to Soul

Mon, 06 Nov 2023 05:00:00 -0600
Hear the story of the iconic steakhouse Black Angus from Jim Little

In this episode of the Restaurant Technology Guys Podcast, we chat with Jim Little, the Director of Culinary from Black Angus Steakhouse. Jim shares his insights on how he runs the culinary and drink programs for over 40 locations across the US. He also talks about how he uses technology to streamline operations, enhance guest experience, and innovate new menu items. Tune in to hear Jim's tips and tricks on how to create a successful restaurant brand with delicious food and drinks.

Mon, 30 Oct 2023 05:00:00 -0500
Your Tax Free Life Starts here with CPA JT Pells

Are you the owner of a restaurant looking for ways to maximize your tax benefits? If so, you won't want to miss this exclusive interview between Jeremy Julian from Restaurant Technology Guys and JT Pells, a CPA specializing in taxes for restaurants. Get the inside scoop on all things taxes, and leave with actionable tips that can help lower your business’s taxes! Check them out at https://jtpells.com/

Mon, 23 Oct 2023 04:00:00 -0500
Find your Aloha with Mo' Bettahs

If you're a fan of Hawaiian food, you might have heard of Mo Bettah's, a chain of restaurants that serves authentic island cuisine. Mo Bettah's has been growing rapidly in the past few years, thanks to its loyal customers and its partnership with Thanx, a digital loyalty platform. In this episode of RTG podcast, host Jeremy Julian talks to Katrina Guevera, the marketing director of Mo Bettah's, about how they have built their brand, expanded their locations, and increased their retention rate with Thanx. Here are some highlights from the interview:

- Katrina shares the story of how Mo Bettah's started as a small family business in Utah, inspired by the founders' childhood memories of Hawaii.
- She explains how Mo Bettah's differentiates itself from other Hawaiian restaurants by focusing on quality, freshness, and authenticity. She also reveals the secret behind their signature teriyaki sauce.
- She discusses how Mo Bettah's has grown from one location to 45locations across six states, and how they have adapted to different markets and customer preferences.
- She describes how Mo Bettah's has leveraged Thanx to create a personalized and rewarding loyalty program that drives repeat visits and referrals. She also gives some examples of how they use data and insights from Thanx to optimize their marketing campaigns and operations.
- She reveals some of the challenges and opportunities that Mo Bettah's faces in the post-pandemic era, and how they plan to continue their growth and innovation.

To listen to the full interview, click here. If you want to learn more about Mo Bettah's, visit their website or follow them on Instagram. And if you want to join their loyalty program and get a free drink on your next visit, sign up with Thanx here.

Thu, 19 Oct 2023 05:00:00 -0500
How to ensure franchise growth and success with WonLifeBrands CEO Robert Maynard

If you're looking for some inspiration and tips on how to grow your own franchise business, you won't want to miss this episode of RTG podcast. I had the pleasure of chatting with Robert Maynard, the founder and CEO of WonLifeBrands, a company that owns and operates several successful franchises, including Famous Toastry, a breakfast and brunch chain that has been featured in Forbes, Entrepreneur, and Inc. magazines.

Robert shared his journey from being a college dropout to becoming a franchise mogul, and how he overcame the challenges and risks along the way. He also revealed some of the secrets behind his franchising strategy, such as how to choose the right concept, location, and partners, how to create a strong brand identity and culture, and how to scale and optimize your operations. He also gave some advice on how to deal with the competition, the pandemic, and the changing consumer preferences.

This was a very insightful and motivating conversation, and I learned a lot from Robert's experience and wisdom. Whether you're already in the franchising business or thinking about getting into it, you'll find some valuable nuggets of information in this podcast. So tune in and enjoy!

Mon, 16 Oct 2023 05:00:00 -0500
Boost Sales with Expert Digital Menus by OSM Solutions

Check out how to do digital menu boards right with CEO and Founder Marc Rosenberg. Marc shared his insights on how digital signage, menu boards, kiosks, and other innovative solutions can enhance the customer experience, increase sales, and reduce costs. We also talked about some of the challenges and opportunities that restaurant owners and operators face in this fast-changing landscape. Tune in to hear their stories, tips, and advice on how to leverage technology to grow your business. Check them out at https://osmsolutions.com/

Thu, 12 Oct 2023 05:00:00 -0500
The Story of Sunny Street Cafe

Sunny Street Café® is a family-owned and operated breakfast and lunch concept founded by Mike Stasko Sr. that opened its flagship restaurant in Columbus, Ohio. The restaurant began as Peaches in Bradenton, Florida, and was discovered by Mr. Stasko in 2006. He loved the idea of a home-style Americana restaurant and decided to purchase the franchise. Stasko moved the restaurant to Columbus, Ohio, and changed the name to Rise & Dine. After a few short years, Stasko rebranded for a final time, creating what is now known as Sunny Street Café. Above all else, Stasko wanted the opportunity to work with his family, and with his own restaurant, he was now able to do just that. Since opening their doors, family has been a key component to the way Sunny Street Café operates, as it has also become a staple in the communities it’s part of. To learn more about Sunny Street Café, visit https://sunnystreetcafe.com.

Mon, 09 Oct 2023 05:00:00 -0500
Cashier in the Cloud Voice AI tool Kea.Ai

In this episode, Jeremy Julian interviews Adam Ahmad, the CEO and founder of kea.ai, a company that provides human-assisted AI voice ordering for restaurants. They talk about how kea.ai works, what benefits it brings to restaurant operators and customers, and what challenges and opportunities they face in the industry.

You'll hear how kea.ai uses natural language processing and machine learning to handle phone orders efficiently and accurately, reducing wait times, errors, and costs. You'll also learn how kea.ai helps restaurants increase their sales, loyalty, and customer satisfaction by offering personalized recommendations, upsells, and rewards.

Adam also shares his vision for the future of voice AI and how it can create a seamless and delightful ordering experience for customers across different channels and platforms. He also gives some advice for aspiring entrepreneurs who want to start their own restaurant tech company.

This is a fascinating and informative conversation that you don't want to miss. Tune in to the Restaurant Technology Guys podcast and learn how voice AI is revolutionizing the restaurant industry! Check them out at kea.ai

Thu, 05 Oct 2023 05:00:00 -0500
Setting The Standard For a Better Calling Experience with First Orion

Learn how branded phone calls can increase guest satisfaction and get you in touch with your customers faster and easier in the restaurant world. Check out the team at First Orion Branded Communication & Call Protection Solutions (firstorion.com)

Mon, 02 Oct 2023 04:00:00 -0500
Voice AI with Converse Now

In this episode, the Restaurant Technology Guys interview Ben Brown of Converse Now, a company that provides voice AI solutions for restaurants. Ben shares how voice AI can help restaurants automate their ordering process, reduce errors, increase sales, and enhance customer satisfaction. He also talks about the challenges and opportunities of implementing voice AI in restaurants, and how Converse Now can help you get started.

If you are interested in learning more about voice AI and how it can benefit your restaurant, you don't want to miss this episode. Listen to the podcast now and discover how voice AI is helping restaurants be more efficient.

Check them out at Home - ConverseNow

Mon, 25 Sep 2023 05:00:00 -0500
Maximize Local Store Marketing with evocalize

In this episode, we chat with Matthew Marx, the founder and CEO of Evocalize, a platform that helps local businesses create and run effective digital marketing campaigns. In the show we discuss how Evocalize can help restaurant owners reach more customers, increase their online presence, and grow their revenue. We also talk about the challenges and opportunities of local marketing in the post-pandemic era, and how Evocalize can help businesses adapt and thrive. Tune in to hear some great insights and tips from these two experts in the field of local marketing. Check them out at Local digital marketing tools for franchises | Evocalize

Mon, 18 Sep 2023 05:00:00 -0500
Enabling Web3 with Devour Token and WowBao

Hey, do you love Wow Bao as much as we do? Then you'll want to tune in to this episode of the podcast where we talk with Devour founder Chad Horn and Jeremy chat with Geoff Alexander, the CEO of Wow Bao. They'll discuss how wow bao is using the metaverse to create immersive and interactive experiences for their customers. You'll learn how you can order, customize, and enjoy your bao in a virtual reality setting, and even meet other bao lovers from around the world. Don't miss this chance to hear from one of the most innovative leaders in the restaurant industry. Check out both companies at Devour - Next-Gen Digital Food Experience! - Devour and Home Page - Wow Bao

Mon, 11 Sep 2023 05:00:00 -0500
Restaurent - Private Party Booking Better

Learn about private party booking app Restaurent with founder Nick Cianfaglione. Book any restaurant for a Private. Event Venues of all shapes and sizes, for all occasions. Nick goes through the common problems with booking private parties. Check them out https://restaurent.com/.

Mon, 04 Sep 2023 05:00:00 -0500
alwaysAI talking about computer vision and how it is changing restaurants forever

alwaysAI Co-Founder and CEO Marty Beard was a recent guest on The Restaurant Technology Guys' Podcast discussing how computer vision is disrupting the restaurant industry by providing real-time insights into behind-the-counter operations to improve speed of service. Listen to learn more! Check them out at Computer Vision Platform | alwaysAI

Mon, 28 Aug 2023 05:00:00 -0500
Interview with Zaxby's Top Franchise Owner about how to maximize drive thru operations

Hey guys, welcome back to my channel! In today's episode, I'm going to show you how FasterLines helps make drive thru lines quicker with the top selling Zaxby's franchise owner. FasterLines will help your restaurant operate at top efficiency using machine learning and AI tools to help find the bottleneck and stop it once and for all. It's super convenient and fast, and it also reduces errors and waste. We interviewed the owner of the most successful Zaxby's franchise in the country, who uses FasterLines to serve hundreds of customers every day. He'll share his tips and tricks on how to run a profitable and efficient drive-through business with FastQsr. So stay tuned and don't forget to like and subscribe! Check them out at FasterLines - Create the line you want to wait in

Mon, 21 Aug 2023 05:00:00 -0500
Guest Self Ordering with Tillster

In this episode, I'm going to show you how Tillster helps restaurants with guest ordering. Tillster is a company that provides online and mobile ordering solutions for restaurants, so you can order your food faster and easier. Tillster also helps restaurants increase their sales, improve their operations, and engage their customers with personalized marketing. If you want to learn more about Tillster and how it works, keep watching!

Check them out at https://www.tillster.com/

Mon, 14 Aug 2023 06:00:00 -0500
Using AI to help restaurants prep food with ClearCOGS Founder Osayanmo Osarenkhoe

Hey, welcome to the podcast where I, talk to amazing entrepreneurs and innovators who are changing the world with their ideas and products. In this episode, I chat with Osayanmo Osarenkhoe , the founder of ClearCOGS, a startup that uses AI to help restaurants optimize their food preparation and reduce waste. We discuss how he came up with the idea, what challenges he faced along the way, and what his vision is for the future of food service. Tune in and get inspired by his story!

Check them out at AI Ops and Reporting for Restaurants | ClearCOGS | United States

Mon, 07 Aug 2023 06:00:00 -0500
Total Kitchen Management with Restaurant Technologies Director of Sales David Eha

Today I have a special guest with me: David Eha from Restaurant Technologies Inc. He's here to tell us how his company helps restaurants with oil management. You know, that stuff you fry your food in. Turns out, it's not as simple as you might think. There are a lot of challenges and risks involved in handling, storing, and disposing of oil. That's why Restaurant Technologies Inc. offers a smart solution that automates the whole process and makes it safer, cleaner, and more efficient. Sounds awesome, right? Well, let's hear more from David himself. David, welcome to the show!

Check them out Restaurant Technologies Inc. | Cooking Oil Delivery & Recycling for Commercial Kitchens (rti-inc.com)

Mon, 31 Jul 2023 06:00:00 -0500
Restaurant Loyalty Specialists Founder Olga Lopategui

Join Jeremy and Olga Lopategui where they talk about restaurant loyalty and how to maximize your brand message.

After 15 years in brand marketing and international franchise marketing at Pizza Hut, KFC and TGI Fridays, Olga noticed that restaurant chains were getting proficient at collecting customer data, yet the skill of using that data for marketing seemed to be lacking in many organizations. Restaurant Loyalty Specialists, a boutique loyalty consulting firm, was founded right then.

We offer expertise in Loyalty and CRM for restaurant chains. The key principle is simple: find out what your guests already like, then give them more of that - at scale - to drive sales. Our clients range from 20 to over 800 locations. We work with any modern loyalty and CRM platforms, although most clients utilize Punchh, Paytronix, or Personica.

Olga was born in Moscow, Russia, and has lived and worked in Europe, Asia, and the US in the course of her career. She holds a Harvard MBA and a Georgetown LLM.

Website link: https://www.restaurantloyaltyspecialists.com/
Meeting booking link: https://calendly.com/olga-lo/intro-or-networking-meeting?month=2022-06

Mon, 24 Jul 2023 06:00:00 -0500
Robotics are changing the restaurant world. Learn more with United Robotics CEO Corwin Carson

In the ever-evolving landscape of the hospitality industry, the demand for exceptional experiences is at an all-time high along with record high staffing shortages. Over 500,000 jobs remain vacant each month. Corwin Carson, the visionary CEO of United Robotics Group, sees a unique opportunity to bridge the gap between the staggering job vacancies and the need for efficient and seamless service with cutting-edge advancements in robotics and automation. United Robotics Group's pioneering vision embraces the notion that technology can be a catalyst for change rather than a threat to human livelihoods.

By combining the precision and reliability of robotics with the warmth and personal touch of human interaction, they aspire to create a harmonious balance that elevates the industry to new heights. As they strive to fill the void in a job market hungry for skilled workers, the company's transformative endeavors hold the promise of reshaping the industry, empowering both employers and employees alike. With Corwin Carson at the helm, United Robotics Group is poised to lead the charge in revolutionizing the future of the hospitality sector. Check them out here United Robotics Group - The CobiotX company

For a Full Transcript of the Show Click Here

Mon, 17 Jul 2023 05:00:00 -0500
Veggie Grill Founder T.K. Pillan talks growth of the country's largest plant-based restaurant brand

Join Jeremy and Founder of Veggie Grill T.K Pillan where they talk about the shift from technology startup to becoming the largest plant-based chain in the country.

In 2006, investor partners T.K. Pillan and Kevin Boylan began looking for the next big restaurant idea. Around the same time, the duo were personally experiencing the tremendous health benefits of a plant-based diet and were becoming more informed about the inhumane and unsustainable factory farming methods used to produce meat and dairy products. So, driven to take a stand and change American food culture for the better, the two teamed up with culinary expert Ray White to start Veggie Grill, a vegan restaurant based in Irvine, California. Today, as the largest plant-based QSR restaurant chain with 35 restaurants and 700+ team members across the country, Veggie Grill has empowered millions of customers to not only try vegan food, but to crave it. While all locations have been strictly corporate-owned up until now, the Veggie Grill brand is officially launching its franchise opportunity and giving entrepreneurs the opportunity to join the runaway leader in the exciting plant-based movement. Since being founded in 2006, Veggie Grill has expanded to include locations in California, Oregon, Washington, Illinois, Massachusetts and New York City.

After years of widespread adoption, plant-based foods are expected to continue comprising a bigger share of menus, growing from a $29.4 billion market in 2020 to more than $162 billion in 2030, according to Bloomberg Intelligence. Legacy players in the QSR industry are also starting to take notice, with franchise brands like KFC, McDonald’s and Burger King following the lead of brands like Veggie Grill by rolling out plant-based options.

In addition to catering to consumer demand for healthier options, Veggie Grill also aligns with the urgent trend towards adopting more environmentally friendly meal options. According to a study by the Good Food Institute, plant-based meat both emits 30% to 90% less greenhouse gas and causes 51% to 91% less aquatic nutrient pollution than conventional meat.

The Veggie Grill menu includes soups, salads, bowls, sandwiches, burgers and desserts — all made using 100% vegan, plant-based products. Thanks to its position as an innovative leader in the vegan quick-service restaurant industry, Veggie Grill also has exclusive access to the latest and greatest in plant proteins and made-from-scratch culinary inspirations and works closely with industry leading suppliers.

For a Full Transcript of the Show Click Here

Sun, 09 Jul 2023 07:00:00 -0500
Measuring the guest experience with Ovation Founder and CEO Zack Oates

Join Jeremy and Zack where they talk about why most feedback systems fail and how Ovation has changed the feedback game.

Voted the #1 guest feedback platform in a nationwide RestaurantOwner.com survey, Ovation starts with a 2-question survey, is SMS-based survey, and works on- and off-prem. Through frictionless integrations with online ordering platforms and other methods, Ovation allows restaurants to easily resolve guest concerns in real-time, get more 5-star reviews, discover insights to improve, and drive revenue. Learn more at www.ovationup.com

For the Full Transcript Click Here

Mon, 03 Jul 2023 05:00:00 -0500
Xperience Restaurant Group growth story with CEO Randy Sharpe

Randy Sharpe is the CEO of Xperience Restaurant Group (XRG), bringing extensive operational expertise to one of the nation’s leading operators of casual, polished casual, and fine dining brands. Upon joining XRG in 2018, he brought two decades of regional and national management experience at a variety of multi-concept restaurant chains. “I believe in collaboration and partnership,” Sharpe says. “I hire the best in the industry and give them room to do what they do best instead of micromanaging them.”

Mon, 26 Jun 2023 06:00:00 -0500
Voice Enabled AI can help with Innovator SoundHound

SoundHound offers an independent voice AI platform that enables businesses across industries to deliver conversational experiences to their customers. Built on proprietary Speech-to-Meaning® and Deep Meaning Understanding® technologies, SoundHound’s advanced voice AI platform provides exceptional speed and accuracy and enables humans to interact with products and services like they interact with each other—by speaking naturally.

Mon, 19 Jun 2023 06:00:00 -0500
Easy Integration to DoorDash, GrubHub and UberEats with ItsACheckmate

Tune in to hear the founder and CEO of ItsaCheckmate, Vishal Agarwal, and RTG’s Jeremy Julian, as they talk about where the future of the digital ordering category is heading, a critically important narrative surrounding restaurant profitability, and how operators can drive incremental sales by taking advantage of that narrative.

ItsaCheckmate is the center of a restaurant’s digital ordering business, allowing operators to control online orders and menus straight from their POS, resulting in higher profits and reduced order errors, and letting them focus on what matters: serving up delicious food and delightful dining experiences.

ItsaCheckmate proudly works with 20,000+ global restaurant locations (including Wendy’s, Five Guys, White Castle, Arby’s), 50-plus POS systems, and 100-plus ordering platforms including UberEATS, DoorDash, Grubhub, and many more.

Additional topics this podcast episode touches on include why month-to-month pricing structures can be a win for technology companies versus the traditional annual contract, and how to further drive kitchen efficiencies with technology.

To learn more about ItsaCheckmate, visit www.itsacheckmate.com

Mon, 12 Jun 2023 06:00:00 -0500
How spoon.tech is revolutionizing AI: A podcast with Daniil

Hey everyone, welcome back to my channel! In this episode, I had the pleasure of interviewing Daniil Klubov, the founder and CEO of spoon.tech, a company that provides AI-powered tools for restaurant process automation and employee training. Daniil shared his journey from working at McKinsey to launching his own restaurant startup and then creating spoon.tech. He also gave some insights into the challenges and opportunities in the food services industry and how technology can help solve them. If you are interested in entrepreneurship, innovation and food, you don't want to miss this podcast! Make sure to like, subscribe and leave a comment below!

Mon, 05 Jun 2023 05:00:04 -0500
Accross Accounting

We are joined by Ufuk Soyturk, the founder and CEO of Accross Accounting, a restaurant consulting firm that specializes in group purchasing organizations (GPOs). In this podcast, I'll share with you how you can save up to 15% on your food and beverage costs by joining a GPO, and how to find the best GPO for your needs. Tune in every week for new episodes of the Accross Accounting podcast, and don't forget to subscribe and leave a review.

Mon, 29 May 2023 05:00:08 -0500
Dynamic Pricing for Restaurants with the Founders of Juicer

Jeremy talks with the Co-Founders of Juicer CARL ORSBOURN and ASHWIN KAMLANI (juicerpricing.com) about their journey to help restaurants understand the power of data to make pricing decisions. Our conversation is a master class on the use of data to make better decisions within your restaurant pricing strategy.

The days of guessing your menu prices are over. Check them out Home | JUICER: Dynamic Pricing for Restaurants (juicerpricing.com)

Mon, 22 May 2023 05:00:08 -0500
Toppers Pizza

ABOUT TOPPERS PIZZA
Founded in 1991 as an alternative to big-box pizza, Toppers is built on a bold attitude with the product to back it up. Headquartered in Whitewater, Wisconsin, 70+ Toppers locations are on a mission to redefine what customers should expect from QSR pizza. The menu features unique flavors, bold recipes, crave-worthy Topperstix, signature wings, specialty desserts and a growing selection of offerings for diverse lifestyles. By consistently giving customers what they want, Toppers has forged an untapped space in the pizza industry and is thriving in a digital-first post-pandemic world. World-class technology ranking among the top QSR pizza concepts, consistent menu innovation, a powerfully focused digital media strategy, and Gen Z-centric social media channels drive 75%+ of sales online for the brand. With franchisees achieving a $1,100,000+ average unit volume across the entire system and 17 consecutive quarters of same-store sales increases, Toppers Pizza is primed for major growth and is looking for like-minded franchisees to join its system. For more information, visit https://www.toppers.com/franchise and follow the brand on Facebook and Instagram.

Mon, 15 May 2023 05:00:00 -0500
Tattle Guest Feedback

Alex Beltrani is the founder and CEO of Tattle, the only Customer Experience Improvement (CXI) Platform that leverages API integrations and proprietary algorithms to achieve high-volume, improvement-focused guest feedback collection and analytics. Alex has scaled Tattle to be present in over 10,000+ restaurant units worldwide, collecting over 8.6B feedback data points per year. Select restaurant partners of Tattle includes hallmark brands such as MOD Pizza, Hooters, Dave’s Hot Chicken, Farmer Boys, The Halal Guys and more.To Learn More about Tattle, check them out here https://go.gettattle.com/tattle-website

Mon, 08 May 2023 05:00:00 -0500
Brass Tap

FSC Franchise Co. is the industry-leading franchisor behind Beef ‘O’ Brady’s and The Brass Tap, with over 180 locations across the United States. Beef ‘O’ Brady’s, with 143 locations in 21 states, is a family sports pub concept that provides the perfect atmosphere for friends and families to watch the game and grab a bite. The Brass Tap, a craft beer bar and entertainment venue with 40 current locations in 16 states, is known for extensive localized brewery offerings, specialty cocktails and premium wines paired perfectly with a select menu of upscale shareables.

Mon, 01 May 2023 05:00:07 -0500
Shuckin Shack

ABOUT SHUCKIN' SHACK:
Shuckin' Shack Oyster Bar grew out of a vision for a local establishment that would appeal to families of all ages. A place where friends and family can enjoy fresh, delicious meals and creative cocktails in an environment that exudes relaxation. Shuckin' Shack offers its guests a "lifestyle experience" in addition to exceptional seafood. The brand started as a 900-square-foot shack in Carolina Beach, North Carolina, in 2007 and began franchising in 2014. Today, Shuckin' Shack has grown to 19 locations across seven states. To learn more about Shuckin’ Shack, visit http://www.theshuckinshack.com.

The cost to open a Shuckin’ Shack franchise ranges from $453,000 to $1,128,252. Average NET Sales per location are $1,342,640. For more information visit: www.theshuckinshack.com

Through its Fresh and Raw Tour, Shuckin’ Shack raised over $52,000 for charity, traveling to 17 cities and covering 3,000 miles in just 30 days. While this tour served as a phenomenal way to drive business and unite the network around a cause, it also reinvigorated franchisees and proved just how important a caring, connected franchise network can be to the customer experience.

As the concept continues to grow, it maintains an emphasis on a strong franchise network full of business owners who are committed to providing the absolute best service. The company has seen a 7% increase in same-store sales this year and is rounding out its seventh consecutive year, aside from 2020, a notoriously tough year for restaurants, with same-store comps exceeding 5%. Compared to 2019, the network will round out the year with average store comps exceeding 14%. Looking to 2023, Shuckin’ Shack’s goals are simple. The concept will continue to grow within its current footprint, emphasizing the southeast, Illinois, and Texas. Orlando, the last available market in central Florida, is also a target for growth.

Mon, 24 Apr 2023 05:00:06 -0500
Teriyaki Madness

Teriyaki Madness also introduced several exciting initiatives both on the consumer and the franchisee front. The brand collaborated with franchisees to foray into non-trad., with a food truck in Lapeer, Michigan, a casino location in Las Vegas, as well as a robust catering program which grew catering sales by a whopping 208% year-over-year, and the exciting nationwide adoption by several professional sports teams including the NFL 49ers, NHL Arizona Coyotes, MLB Pittsburgh Pirates and NHL Los Angeles Ducks who fed the demand of health-conscious professional athletes.

Mon, 17 Apr 2023 05:00:06 -0500
Best Served Podcast

Jensen Cummings, aka CHIEF WHY OFFICER @ BEST SERVED CREATIVE

Jensen Cummings is a fifth-generation Chef and Restauranteur based in Denver, CO. He began his career at 17 years old as a dishwasher. He spent the last twenty-plus years working across the industry from cook to server to bartender, Cicerone, Fermentationist, General Manager, Owner, Consultant, Podcast Host. Now, Cummings is innovating F&B models with his three hospitality focused businesses, media and marketing agency, Best Served Creative, new restaurant opening firm, Angry Olive Consulting, event production company, Fortune Cookie Concepts.

Websites:

Best Served Podcast

Best Served Creative

Social:

Facebook -

@Jensen Cummings

@Best Served Podcast

@Restaurant Idea Factory

Instagram -

@ChefJensenCummings

@BestServedPodcast

@RestaurantIdeaFactory

Tik Tok -

@JensenCummings

@ChefJensenCummings

@BestServedPodcast

@RestaurantIdeaFactory

LinkedIn -

@Jensen Cummings

@Best Served Creative

@Restaurant Idea Factory

YouTube -

Best Served Podcast

@Restaurant Idea Factory

Mon, 10 Apr 2023 05:00:06 -0500
Margaritas Mexican

Join Jeremy and Bob Ray where they talk about how they grew through the pandemic in some of the unlikely ways. Margaritas is inspired by the welcoming villages of central Mexico and built on centuries-old traditions of hospitality, culture, and amazing food. We want Margaritas to be your getaway. Drop your bags at the door, come spend a few care-free hours with us and celebrate every day! Check them out Margaritas Mexican Restaurant & Waterhole - United States (margs.com)

Mon, 03 Apr 2023 05:00:07 -0500
Delivering the Digital Restaurant

Join second time guests Meredith Sandland and Carl Orsbourn where we talk about the practical application of delivery, digital ordering, and the tools all restaurants need to be thinking about when going to a digital channel. Delivering - The Digital Restaurant explores the world of off-premise food and the massive disruption facing American restaurants through first-hand accounts of restaurateurs, food industry veterans, and start-up entrepreneurs.Restaurateurs are experiencing a similar level of disruption to what retailers faced 20 years ago with the birth of mainstream e-commerce. Changing demographics, social interactions, new digital capabilities & expectations, omnichannel fulfillment networks, and a thirst for convenience & variety have shifted how, what and where people are eating their food.

Mon, 27 Mar 2023 05:00:08 -0500
APIC Base

Join Jeremy and Carl Jacobs, the CEO of Apicbase, where they talk back-of-house and why this is critical for a restaurant’s bottom line.Carl helps restaurant chains and dark kitchens to automate time-consuming back-of-house operations such as inventory & procurement in order to make them more profitable.

Mon, 20 Mar 2023 06:10:58 -0500
Takorean

Join Jeremy and TaKorean founder Mike where they talk about fusion food and growing an concept. TaKorean, a fast-casual Korean-inspired concept with Latin-American influence, was founded by Mike Lenard in 2010 to bring a fresh twist on Korean flavors to the Washington DC food scene. Its “build your own” bowl and taco concept allows guests to create memorable meals, catered to their specific preferences by combining the restaurant’s colorful, fresh, and delicious ingredients. Originally founded as a mobile vending concept, Lenard and his team have grown the brand into a local chain of brick-and-mortar locations and, as of 2022, are eager to offer the opportunity to franchise the concept. The investment required to open a TaKorean restaurant ranges from $215,500–$781,500, including a $40,000 franchise fee. Visit www.takoreanfranchise.com for more information

Mon, 06 Mar 2023 05:01:00 -0600
Brightloom
Join Jeremy and Kellie the CEO of Brightloom where they talk Customer Data Platforms and why they are critical for restaurants. Kellie spends her days speaking with restaurant leaders on how to build and scale loyalty programs. In addition to sharing the latest from Brightloom, she can explore:What’s new with restaurant loyalty programs – CX in restaurants has evolved from punch cards to fully digitized loyalty programs; Kellie can share examples of what’s keeping customers engaged in the wake of a tumultuous economic landscape.Current and impending challenges facing restaurant CX – From inflation to continued staffing shortages, restaurant operations face unique headwinds during the final months of the year and into 2023.How data science is transforming restaurant menus – From ghost kitchens to 3PD, consumers have more restaurant options than ever; industry leaders are looking to leverage customer data to better inform the menu du jour.To check out the free data health report, click here. Free Data Health Report (brightloom.com)
Mon, 06 Mar 2023 04:24:23 -0600
Fat Boys Pizza

Fat Boy’s Pizza is a New Orleans-based multi-dimensional pizza franchise offering family-friendly experiences. Its restaurants serve as a local community hub, bringing adults together to enjoy a beer while children play games and socialize with friends. With six locations open so far in the South Louisiana region and Hattiesburg, Mississippi, the brand looks to have eight to ten locations open and operating within the next 24 months.Fat Boy’s Pizza boasts the World’s Biggest Slice and has become increasingly known for its whopping 30-inch pies, delectable appetizers, full bar and passionate community involvement. The concept was initially founded in 2019 by Gabe Corchiani, a businessman and restauranter who hoped to bring a family-friendly restaurant serving New York style pizza to his home state of Louisiana.Casey Biehl is the Vice President of Operations at Fat Boy’s Pizza. He shares the family-centric values that make his brand unique and their plans for rapid expansion throughout the South.See below link to our website franchise page.

Mon, 20 Feb 2023 05:00:07 -0600
Craft Standard

Since its launch in 2021, Craft Standard’s non-alcoholic keg mixes and ‘spiker’ technology has exploded, signing more than 70 distributors, winning 700 plus accounts in over 30 states across the country, signing major venues like Metlife Stadium in New York and accounts like Las Vegas' most recognizable hotel, Luxor. In a year alone, an estimated 2.4 million cocktails have been served, generating roughly $24 million in revenue for the industry.

Mon, 23 Jan 2023 05:00:08 -0600
Kevin Rice from Bounteous, Noah Glass from Olo OLO and Ryan Ostrom from Jack in the Box

How do you Join Kevin Rice, EVP of Bounteous, Noah Glass, founder and CEO of OLO and Ryan Ostrom, CMO of Jack in the Box where they talk about the digital transformation journey these partners have been with Jack in the Box for the past two years. For more information, check them out here: Driving Digital Transformation with Co-Innovation | Bounteous, Olo | Enable Digital Hospitality and Jack in the Box.

Mon, 09 Jan 2023 05:00:01 -0600
Grégoire’s Innovative Culinary Hub
French-trained chef Grégoire Jacquet had a vision of a local restaurant offering quality fine dining-style food with the convenience of a quick carry-out experience. In 2002, Grégoire opened its doors as the first fine-fast-casual restaurant concept that serves gourmet sandwich and salad dishes, its famous potato puffs and scratch daily fresh-made french fries, all served in a custom-designed take out box. After two decades of serving the local Berkley, CA community, Grégoire has launched franchising opportunities in the Greater Bay Area. Check them out at Grégoire | French Restaurant in Berkeley, CA (gregoirerestaurant.com)
Mon, 26 Dec 2022 05:00:02 -0600
MarginEdge
MarginEdge began in a place where many restaurateurs have been themselves—stuck doing manual invoice data entry and inventory in a tiny closet behind the kitchen, wondering why the love of food and hospitality came with so many papercuts. Bo Davis and Roy Phillips, two of the founders, have more than 40 years of restaurant experience between them. They’ve built and operated over 25 restaurants around the nation. Even though the size of their back offices differed, the problems they faced as operators didn’t. With a background in successful tech entrepreneurship, Bo assembled Roy and two long-time friends, colleagues, and successful technologists, Mike and Sam. Together, they constructed a creative solution to make running a restaurant easier— and MarginEdge was born.Today MarginEdge serves over 4000 clients and has claimed two awards for “Best Places to Work” as well as a spot on the Inc. 5000 list. Check them out at MarginEdge | Restaurant Management Software
Mon, 19 Dec 2022 05:00:07 -0600
PAR Acquires Menu
Join Jeremy and Savneet for the second time on the show where Savneet shared why they purchased the Menu product and how he feels it will continue to unify the customer experience for those using the PAR suite of products. Check them out at PAR – Single-Source POS, Data Management, & Loyalty Systems (partech.com)
Mon, 12 Dec 2022 05:00:00 -0600
Pollo Campero

About Pollo Campero Pollo Campero is a fast-casual restaurant chain focused on delighting guests with better-chicken-offerings. Through its flavor and quality, Pollo Campero offers a unique and convenient feel-good eating experience for individual, group/family, and catering occasions. Chicken entrees can be ordered either Campero Fried or Citrus-Grilled, bone in or boneless and paired with an array of fresh sides, drinks, and desserts for a complete meal. Pollo Campero started as a small family-owned restaurant in Guatemala in 1971 and has grown to one of the biggest chicken chains in the world. Initial investments range from $1,287,250 – $2,491,500*. For more information, visit https://camperofranchise.com/

Mon, 05 Dec 2022 05:00:04 -0600
Yelp For Small Business
Yelp For Small Business by Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions
Mon, 28 Nov 2022 05:00:03 -0600
COM Data
COM Data by Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions
Mon, 14 Nov 2022 05:00:02 -0600
BYOD
BYOD by Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions
Mon, 31 Oct 2022 05:00:57 -0500
Famous Toastery
Famous Toastery by Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions
Mon, 17 Oct 2022 05:00:06 -0500
Mirus
Mirus by Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions
Mon, 03 Oct 2022 06:37:03 -0500
A&W
A&W by Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions
Tue, 20 Sep 2022 05:14:20 -0500
WowWorks
WowWorks by Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions
Mon, 05 Sep 2022 05:00:09 -0500
Paytronix Andrew Robbins
Paytronix Andrew Robbins by Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions
Mon, 08 Aug 2022 05:00:02 -0500
ClearCOGS
ClearCOGS by Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions
Mon, 08 Aug 2022 04:57:13 -0500
Join Jeremy and Phil Crawford, CTO of CKE owner of Carl's Jr and Hardee's where they talk digital transformation of these iconic brands. Carl's Jr. (carlsjr.com) and Hardee's (hardees.com)

Join Jeremy and Phil Crawford, CTO of CKE owner of Carl's Jr and Hardee's where they talk digital transformation of these iconic brands. Carl's Jr. (carlsjr.com) and Hardee's (hardees.com)

Phil Crawford is currently the CTO of CKE Restaurants, the parent company of Carl's Jr. and Hardee's which operates 4000+ QSR restaurants worldwide. Crawford leads CKE’s Digital and Technology functions and is responsible for building a technology-forward, data-driven company that exceeds consumers/ evolving expectations. Crawford has over 20 years of experience in C-Level Technology rolls. Previous he has served as Global Chief Technology Officer at Godiva Chocolatier, Inc. Prior to that, he served as Chief Information Officer/Head of Technology for Shake Shack, Inc. and Yard House Restaurants, Inc.

Mon, 25 Jul 2022 05:00:02 -0500
Grubbrr - Bhavin Asher
Grubbrr - Bhavin Asher by Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions
Mon, 11 Jul 2022 05:00:48 -0500
Devour Token
Devour Token by Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions
Mon, 27 Jun 2022 05:00:03 -0500
Cogs-Well
Cogs-Well by Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions
Mon, 20 Jun 2022 04:42:48 -0500
Now Cuisine
Now Cuisine by Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions
Mon, 13 Jun 2022 05:00:37 -0500
Ready To Pay
Ready To Pay by Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions
Mon, 06 Jun 2022 05:00:04 -0500
Grubbrr Sam
Grubbrr Sam by Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions
Mon, 30 May 2022 05:00:00 -0500
Envysion
Envysion by Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions
Mon, 23 May 2022 05:00:09 -0500
Thomas from Skurla
Thomas from Skurla by Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions
Mon, 16 May 2022 05:00:03 -0500
Chups
Chups by Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions
Mon, 09 May 2022 05:00:03 -0500
Christopher Sebes

Christopher Sebes by Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions

Mon, 25 Apr 2022 05:00:01 -0500
Wisetail - Ali Knapp
Wisetail - Ali Knapp by Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions
Mon, 11 Apr 2022 05:00:08 -0500
Delivering The Dish Podcast

Delivering The Dish Podcast by Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions

Mon, 28 Mar 2022 05:00:03 -0500
Kwali

Kwali by Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions

Mon, 14 Mar 2022 05:00:17 -0500
Aben
Aben by Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions
Mon, 28 Feb 2022 05:00:27 -0600
Zenput Founder and CEO Vlad Rikhter
Zenput Founder + CEO Vlad Rikhter
Mon, 14 Feb 2022 05:00:07 -0600
Buffalo Wings and Rings International

Buffalo Wings and Rings Intern by Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions

Mon, 31 Jan 2022 05:00:05 -0600
Synergy Consulting
Synergy Consulting by Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions
Mon, 17 Jan 2022 06:00:28 -0600
Oath Pizza
Oath Pizza by Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions
Mon, 03 Jan 2022 06:00:52 -0600
Branded Strategic Hospitality
Branded Strategic Hospitality by Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions
Mon, 20 Dec 2021 06:00:36 -0600
Wiideman Consulting Group
Wiideman Consulting Group by Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions
Mon, 06 Dec 2021 05:55:14 -0600
Popmenu

Popmenu October 2021 by Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions

Mon, 08 Nov 2021 05:00:04 -0600
Ops Analytica
Ops Analytica by Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions
Mon, 25 Oct 2021 05:00:02 -0500
RTN with Angela Diffly

RTN with Angela Diffly by Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions

Mon, 04 Oct 2021 05:00:00 -0500
Sage Intact
Sage Intact by Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions
Mon, 27 Sep 2021 04:59:59 -0500
GoTab.io and 7Shifts Mobile Ordering and Payment
GoTab.io and 7Shifts Mobile Ordering and Payment by Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions
Mon, 13 Sep 2021 05:00:17 -0500
Mighty Quinn's BBQ
Mighty Quinn's BBQ by Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions
Wed, 18 Aug 2021 07:00:25 -0500
Biggby Coffee

The Restaurant Technology Guys Podcast Biggby Coffee MIX by Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions

Mon, 02 Aug 2021 07:00:04 -0500
7 Shifts

The Restaurant Technology Guys Podcast 7 Shifts MIX by Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions

Mon, 19 Jul 2021 07:00:00 -0500
Rod Arreola Building a Successful Franchise
Rod Arreola Building a Successful Franchise by Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions
Mon, 05 Jul 2021 07:00:40 -0500
bbot

118 Restaurant Technology Guys Podcast Ep. 118 - bbot by Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions

Mon, 14 Jun 2021 07:00:03 -0500
Restaurant IT Professional Anthony Cyril talks all things restaurant IT

119. Restaurant IT Professional Anthony Cyril talks all things restaurant IT by Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions

Thu, 10 Jun 2021 21:28:19 -0500
Talking Digital Invoicing with Food Razor

117. Talking Digital Invoicing with Food Razor by Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions

Mon, 07 Jun 2021 07:00:01 -0500
BlueDot

The Restaurant Technology Guys Podcast BlueDot by Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions

Mon, 31 May 2021 07:00:53 -0500
Buffalo Wings and Rings

116. Restaurant Technology Guys Podcast Ep. 116 - Lessons learned by creating a virtual kitchen brand with Buffalo Rings and Things

Mon, 17 May 2021 07:00:16 -0500
Pop Menu Founder Brendan talks digital menus

Pop Menu Founder Brendan talks digital menus by Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions

Mon, 26 Apr 2021 07:00:01 -0500
Mobile Ordering and Payment with Go Tab

113. Mobile Ordering and Payment with Go Tab by Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions

Mon, 12 Apr 2021 07:00:06 -0500
PAR CEO Savneet Singh

113. Talking Technology with PAR by Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions

Mon, 29 Mar 2021 07:00:00 -0500
Chef and Restaurateur Josh Kopel

The Restaurant Technology Guys Podcast Ep 112 Josh Kopel by Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions

Mon, 15 Mar 2021 07:00:08 -0500
Jamie Baxter of Qwick
Jamie Baxter of Qwick by Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions
Mon, 08 Mar 2021 07:00:08 -0600
Best Labor Management Practice
Best Labor Management Practice by Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions
Mon, 22 Feb 2021 07:00:08 -0600
Ep. 109 Using your TV's to entertain your guests
Ep. 109 Using your TV's to entertain your guests by Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions
Mon, 15 Feb 2021 07:00:12 -0600
108. Creating Outdoor Comfort
108. Creating Outdoor Comfort by Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions
Mon, 08 Feb 2021 07:00:08 -0600
105 - The value of having an always updated privacy policy
105 - The value of having an always updated privacy policy by Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions
Mon, 18 Jan 2021 06:59:59 -0600
Wisely CEO Mike V
Wisely CEO Mike V by Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions
Mon, 11 Jan 2021 07:00:00 -0600
103 - Learning how to thrive through the Pandemic
103 - Learning how to thrive through the Pandemic by Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions
Mon, 04 Jan 2021 07:00:04 -0600
102 - Real Time Communication with Relay Pro
102 - Real Time Communication with Relay Pro by Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions
Mon, 28 Dec 2020 07:00:04 -0600
Talking data analytics with the team from Upserve
Talking data analytics with the team from Upserve by Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions
Mon, 28 Dec 2020 07:00:04 -0600
SPRWT Meal Prep
SPRWT Meal Prep by Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions
Mon, 21 Dec 2020 07:00:18 -0600
Get Control of your taxes with DavoTax
Get Control of your taxes with DavoTax by Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions
Mon, 21 Dec 2020 07:00:08 -0600
99 - How NY dealt with the pandemic
99 - How NY dealt with the pandemic by Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions
Mon, 07 Dec 2020 07:00:05 -0600
98 - The value of industry associations with RSPA CEO John Kirk
98 - The value of industry associations with RSPA CEO John Kirk by Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions
Mon, 30 Nov 2020 07:00:02 -0600
Talking with Roostar owners about how tech has helped grow their business
Talking with Roostar owners about how tech has helped grow their business by Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions
Mon, 23 Nov 2020 07:00:12 -0600
97 - Understanding Credit Cards processing with Rohan Mani from Shift 4
97 - Understanding Credit Cards processing with Rohan Mani from Shift 4 by Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions
Mon, 16 Nov 2020 07:00:01 -0600
96 - Jim Roddy
96 - Jim Roddy by Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions
Mon, 09 Nov 2020 06:59:59 -0600
95 - Talking Pizza with Anthony Mejia of Pieology
95 - Talking Pizza with Anthony Mejia of Pieology by Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions
Mon, 02 Nov 2020 07:00:04 -0600
Tom Bronson of Mastery Partner
Tom and Jeremy talk about building business value.
Mon, 26 Oct 2020 07:00:06 -0500
David Scott Peters Can Grow Yo
Jeremy and David talk about people, process, technology and how to deploy it effectively. Check out David's Bio.
Mon, 19 Oct 2020 07:00:04 -0500
92 - The value of having connected systems with RTN and Netsurion
92 - The value of having connected systems with RTN and Netsurion by Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions
Mon, 12 Oct 2020 07:00:15 -0500
Episode 91 - Brewlogix
Episode 91 - Brewlogix by Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions
Mon, 05 Oct 2020 07:00:07 -0500
Travis Hare from DCR
Travis Hare from DCR by Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions
Mon, 28 Sep 2020 07:00:04 -0500
89- What's Busy Founder and CEO Jordan Thaeler
89- What's Busy Founder and CEO Jordan Thaeler by Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions
Mon, 21 Sep 2020 07:00:08 -0500
88- Chris Rumpf from Flyght POS
88- Chris Rumpf from Flyght POS by Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions
Mon, 14 Sep 2020 07:00:03 -0500
87 - Restaurant Unstoppables' Eric Cacciatore
87 - Restaurant Unstoppables' Eric Cacciatore by Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions
Mon, 07 Sep 2020 07:00:00 -0500
86 - Enhance your brand and marketing with Matt Plapp from ROI Experts
86 - Enhance your brand and marketing with Matt Plapp from ROI Experts by Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions
Mon, 31 Aug 2020 00:05:20 -0500
84 - Communicate digitally with your customers with Numa
Discussion around communicating with customers via text.
Mon, 03 Aug 2020 07:00:06 -0500
Quick Take with Jim Roddy for RSPA Symposium
Quick Take with Jim Roddy for RSPA Symposium by Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions
Fri, 31 Jul 2020 07:00:16 -0500
83 - Ensuring you can get and process orders with a secure network from Netsurion
83 - Ensuring you can get and process orders with a secure network from Netsurion by Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions
Mon, 20 Jul 2020 07:00:00 -0500
85 - Digital Menus from Uptown Networks
Digital Menus in the world of COVID-19
Thu, 02 Jul 2020 18:30:51 -0500
79 - Author Zac Weiner Quickbooks for Restaurants
79 - Author Zac Weiner QuickBooks for Restaurants
Mon, 08 Jun 2020 07:00:08 -0500
78- Labor Management with Ken Heyman from Unifocus
78- Labor Management with Ken Heyman from Unifocus by Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions
Tue, 26 May 2020 07:00:03 -0500
New Ways to Learn with Bob Duprey of Restaurant Playbooks
Learning Management Systems with Bob Duprey of RestaurantPlaybooks
Thu, 21 May 2020 07:00:43 -0500
81 - New Age Gaming in Restaurants with Barthletix
81 - New Age Gaming in Restaurants with Barthletix by Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions
Fri, 15 May 2020 18:05:04 -0500
80 - Real Time Digital Gifting with David Leibner from ItsOnMe
David Leibner Founder and CEO of ItsOnMe joins the show to talk digital gifting in the age of COVID-19
Fri, 15 May 2020 17:53:39 -0500
77 - How Restaurants Have Pivoted due to COVID-19
77 - How Restaurants Have Pivoted due to COVID-19
Mon, 11 May 2020 06:00:34 -0500
76 - Enhance your marketing with Digital Niche Agency
76 - Enhance your marketing with Digital Niche Agency by Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions
Wed, 22 Apr 2020 16:24:30 -0500
Use Trufl to maximize your restaurant
Use Trufl to maximize your restaurant by Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions
Wed, 11 Mar 2020 14:49:23 -0500
75 - Energy Management with Walt from gwt2Energy
75 - Energy Management with Walt from gwt2Energy by Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions
Wed, 11 Mar 2020 13:31:43 -0500
74 - Upshow.TV with Matt Gibbs
Great conversation with founder and CMO Matt Gibbs about how to use your TV to your advantage in your restaurant.
Mon, 17 Feb 2020 11:42:08 -0600
73 - Interview with Mike Smith from Taziki's
The wide-ranging conversation about how Taziki's has solved so many of the technology issues within the restaurants
Wed, 29 Jan 2020 21:42:56 -0600
The Restaurant Technology Guys Podcast Ep. 072: Sterling Douglass of Chowly
The Restaurant Technology Guys Podcast Ep. 073: The Guys talk with CEO and Founder of Chowly Sterling Douglass about 3rd party delivery and ghost kitchens. https://www.chowly.com/
Mon, 06 Jan 2020 09:53:36 -0600
The Restaurant Technology Guys Podcast Ep. 071: Create raving, loyal guests!
How can you utilize loyalty to make your guests turn into "regulars"? The game has changed! Join Jeremy and Ryan as they talk about the data-driven strategies that dominate today's loyalty programs.
Mon, 23 Sep 2019 11:00:05 -0500
The Restaurant Technology Guys Podcast Ep. 070: Grab guests attention online!
Ever wonder how you can make waves so you can JOIN in the conversation with your guests instead of advertising where they might now see it? Join Jeremy and Ryan as they lay out all the best practices of leveraging attention others have already garnered to promote YOUR business!
Mon, 09 Sep 2019 11:00:06 -0500
The Restaurant Technology Guys Ep. 069: What's new with the Guys?
Join Jeremy and Ryan as they quickly update the audience on what's been going on in their lives.
Mon, 26 Aug 2019 11:00:06 -0500
The Restaurant Technology Guys Podcast Ep. 068: Dial in your labor mgmt with Unifocus
Labor. It's one of the biggest costs your restaurant faces, but it's also one of the biggest differentiators that can set you apart from the competition! Join Jeremy and Ryan as they welcome Mark Heymann from Unifocus to discuss how to streamline your labor and actually turn labor into a profit driver for your business!Learn more at https://www.unifocus.com/
Mon, 01 Jul 2019 19:00:00 -0500
The Restaurant Technology Guys Podcast Ep. 067: Switching POS 101. What to watch out for
Ever thought about switching POS systems? If you haven't, you will. Join Jeremy and Ryan as they talk about the pitfalls of POS and what to look out for when making the switch!
Sun, 23 Jun 2019 19:00:00 -0500
The Restaurant Technology Guys Podcast Ep. 066: Changing kitchen oil tech w/ Restaurant Technologies
Your kitchen oil might not be the first thing you think of when it comes to innovation with technology, but there are a ton of benefits to automating and streamlining that process! It can also help reduce your restaurant's impact on the environment which, in today's world, can lead to huge positive consumer awareness. Join Jeremy and Ryan as they welcome Restaurant Technologies to discuss this critical step!https://www.rti-inc.com/
Wed, 29 May 2019 19:00:00 -0500
The Restaurant Technology Guys Podcast Ep. 065: EMV update!
It's been a few years since EMV was introduced into the US and Jeremy and Ryan do a deep dive to take a look at where we are now. What's changed? What are the key things to note? You'll learn about it in this podcast!
Wed, 01 May 2019 13:00:26 -0500
The Restaurant Technology Guys Podcast Ep. 064: Self-pour beer kiosks? Yes please! With PourMyBeer
Does your establishment sell beer, alcohol, or anything else that you are missing out on critical revenue because people are stuck WAITING? Join Jeremy and Ryan as they welcome Josh Goodman, CEO of Pour My Beer to discuss how self-service kiosks are able to increase your business revenue!
Mon, 15 Apr 2019 12:00:04 -0500
The Restaurant Technology Guys Podcast Ep. 063: Making your design sell for you! W/ Hadar Interiors
How often do you think about what the inside of your restaurant looks like? Sure, you keep the floors and tables clean... but have you thought about what else SMART interior design can do for your sales? Join Jeremy and Ryan as they welcome Hadar Interiors to discuss the benefits of paying extra attention to your interior design!Check out Hadar Interiors at www.hadarinteriors.com.
Mon, 01 Apr 2019 13:03:49 -0500
The Restaurant Technology Guys Podcast Ep. 062: Become vendor-effective and save time with Simple123
Do you have multiple vendors that supply your restaurant? Of course you do! How do you make your life more SIMPLE? Join Jeremy and Ryan as they welcome Dan McMurtrie, Founder and CEO of Simple.Check out simple at www.simple123.com!
Wed, 20 Mar 2019 11:45:40 -0500
The Restaurant Technology Guys Podcast Ep. 061: Make more money with 3rd party delivery with Chowly
Are you tired of living in "tablet hell" trying to keep up with all the new-age delivery tools? Or maybe you're trying to expand your business with low overhead? Either way, Jeremy and Ryan discuss these topics and MORE with Sterling Douglass, Co-Founder and CEO of Chowly. You can learn more about Chowly at www.chowly.com.
Tue, 29 Jan 2019 18:00:00 -0600
The Restaurant Technology Guys Podcast Ep. 060: Grow your alcohol margins with tech w/ Fintech
In the restaurant, alcohol sales are one of the highest margin sales you can make. How can you make sure your restaurant is squeezing every penny from your alcohol sales? Join Jeremy and Ryan as they welcome Tad Phelps, President at Fintech as they talk about ways to cut costs and automate processes in your alcohol sales.Check out Fintech at www.fintech.net.
Wed, 09 Jan 2019 18:00:00 -0600
The Restaurant Technology Guys Podcast Ep. 059: Quick Holiday Tips You Can Implement Today!
Holiday spirit is in full swing! But it's not too late to capitalize on some of the hustle and bustle for your restaurant! Join Jeremy and Ryan as they talk about quick tips to get your restaurant Holiday-ready this year and for years to come! Check it out and have a wonderful Holiday and a Happy New Year!
Tue, 18 Dec 2018 18:00:00 -0600
The Restaurant Technology Guys Podcast Ep. 058: What does "end of life" mean and why should I care?
Do you know what happens when your hardware is no longer supported? What does it mean for your business? Join Jeremy and Ryan as they discuss what end of life can mean to you!
Mon, 03 Dec 2018 18:00:00 -0600
The Restaurant Technology Guys Ep. 057: Finding Restaurateur Communities
Sometimes it feels like building a restaurant business is a lot of solo work... Long hours crafting menus, finding real estate, doing the books... But you don't have to go at it alone! Join Jeremy and Ryan as they discuss some of the options that restaurateurs have when it comes to finding and building relationships with other restaurateurs and entrepreneurs in their community, state, and around the world!
Mon, 26 Nov 2018 18:00:00 -0600
The Restaurant Technology Guys Podcast Ep. 056: About the Restaurant Technology Guys
Ever wonder what makes the Restaurant Technology Guys tick? Check out this week's podcast where Jeremy and Ryan give all the backstory of what has brought them to where they are today!
Sun, 11 Nov 2018 18:00:00 -0600
The Restaurant Technology Guys Podcast Ep. 055: Risks of tomorrow with 3rd party delivery
The recent explosion of third-party delivery tools has absolutely exploded on to the restaurant scene. To many, it's a great way to break down the constraints of the four walls of the restaurant. But what are the risks of tomorrow? Join Jeremy and Ryan in this eye opening podcast!
Tue, 23 Oct 2018 19:00:00 -0500
The Restaurant Technology Guys Podcast Ep. 054: How to Make Accounting Profitable with Restaurant365
Most restaurant operators today know that accounting is a means to an end. Are we making money: yes or no? Join Jeremy and Ryan as they invite Morgan Harris, Co-Founder of Restaurant365, to talk about just how you can turn your accounting department into a PROFIT CENTER! By utilizing cutting edge technology and managing the books the way that YOUR business needs them, you are able to take your otherwise mundane accounting practice and make it work for you. This is one that you don't want to miss.
Tue, 09 Oct 2018 19:00:00 -0500
The Restaurant Technology Guys Podcast Ep. 053: What to do if a tech partner is acquired
It's happening every day... technology partners are being acquired by bigger and bigger fish. In this podcast, Jeremy and Ryan discuss how to stay on top of it and what to do if it happens!
Tue, 18 Sep 2018 19:00:00 -0500
The Restaurant Technology Guys Podcast Ep. 052: 3 Must-Do's with Google with Yext
In today's world, your guests are using all sorts of new and innovative technologies to find where they want to eat. Just when you think you're on top of it, something new pops up. How can you stay on top of it?Join Jeremy and Ryan as they welcome Lee Zucker, Head of Industry/GM, Food Services at Yext, an online presence management company, to discuss these next-gen search tools, the changing landscape of searching for restaurants, and how to ensure you future-proof your restaurant's online presence with Google in three steps.You can learn more about Yext here: https://www.yext.com/industries/food-services/
Sun, 26 Aug 2018 19:00:00 -0500
The Restaurant Technology Guys Podcast Ep. 051: Managing food costs like an expert with xtraCHEF
As restaurant operators, we know that one of the biggest costs to our restaurants is food. Being able to automate the ability to go through food cost invoices and recipes with a fine tooth comb means more profit for your restaurant! Join Jeremy and Ryan as they welcome Andy Schwartz from xtraCHEF to talk about three easy ways you can manage and automating your restaurant's food costs!Check out xtraCHEF at www.xtrachef.com.
Mon, 13 Aug 2018 19:00:00 -0500
The Restaurant Technology Guys Podcast Ep. 050: What's up with the FOOD HALL trend??
Have you noticed that food halls are popping up just about EVERWHERE? Join Jeremy and Ryan as they discuss this rising trend, what it means for your business, and how technology is playing a key role in its growth.
Mon, 30 Jul 2018 19:00:00 -0500
The Restaurant Technology Guys Podcast 049: Virtual Training... Getting your staff up to speed FAST
Ever wonder the best way to train your staff? Join Jeremy and Ryan as they talk about the latest and greatest tools to make sure your staff is performing as quickly as possible to get on the floor and start making some sales!
Mon, 16 Jul 2018 19:00:00 -0500
The Restaurant Technology Guys Podcast Ep. 048: A Deep Dive Into Kiosks, Pt. 1
Join Jeremy and Ryan as they look deeper into one of the hottest trends in restaurant technology right now: kiosks. What are they? Where did they come from? Why should you care? ...are all questions they answer, and more, on this podcast! Check it out.
Sun, 01 Jul 2018 19:00:00 -0500
The Restaurant Technology Guys Podcast Ep. 047: $15/Hour UPDATE! What's the latest?
Join Jeremy and Ryan as they update their audience on the status of the industry as it pertains to the $15/hour pay raise! It's been almost 2 years since they tackled this topic, so what's changed? You'll have to listen to know!
Sun, 17 Jun 2018 19:00:00 -0500
The Restaurant Technology Guys Podcast Ep. 046: NRA Show 2018 Recap - Top 5 Takeaways
Were you able to make it to this year's National Restaurant Association show in Chicago? Join Ryan and Jeremy as they discuss the top 5 takeaways from this year's show and how they will impact your restaurant!
Thu, 31 May 2018 19:00:00 -0500
The Restaurant Technology Guys Podcast Ep. 045: A Tech-Forward Restaurant with Square Roots Kitchen
You asked for it and we brought it! Join Jeremy and Ryan as they welcome Derin Alemli, Founder & CEO of Square Roots Kitchen. SRK is a restaurant built around technology serving the Chicago area with a totally custom self-ordering platform. Join Derin as he describes conceptualizing and bringing to life his hi-tech restaurant!Check out Square Roots Kitchen's website at www.squarerootskitchen.com!
Wed, 09 May 2018 19:00:00 -0500
The Restaurant Technology Guys Podcast Ep. 044: Restaurant 101 - How to start a restaurant
Are you aspiring to one day open your own restaurant? You're in luck! In this episode, Ryan and Jeremy give you an in-depth look at how to work your way from dishwasher to restaurateur! They give tips, tricks, and pitfalls to watch out for in learning, funding, and other key areas! Check it out!
Wed, 25 Apr 2018 19:00:00 -0500
The Restaurant Technology Guys Podcast Ep. 043: What is "Best-In-Breed" Anyway?
You've heard Jeremy and Ryan talk about "best-in-breed" solutions on previous podcasts... So what does it all mean? Join the Guys as they take you into a deep dive about what it means to be "best-in-breed", how to shop for these, and how to decide if they're right for your business.
Mon, 09 Apr 2018 19:00:00 -0500
The Restaurant Technology Guys Podcast Ep. 042: Ordering for the NEXT generation!
UberEATS, Alexa, Apple HomePod... Have you ever wondered what the NEXT cool thing is going to be that consumers will use to order food from your restaurant?? More importantly - do you know what you'll do when they come about? This podcast talks about all of that and more! It's one you wish you listened to last year! Check it out!
Sun, 25 Mar 2018 19:00:00 -0500
The Restaurant Technology Guys Podcast Ep. 041: Grow Profits with Your Next Event with Tripleseat
Are your events a point of pride or a point of contention within your restaurant? Join Ryan and Jeremy as they welcome Jonathan Morse, Founder and CEO of Tripleseat. Tripleseat's all-in-one platform streamlines the planning process for restaurants and venues, and is the first web-based system created by specifically for former restaurant industry planners. This is one that you don't want to miss!Learn more about Tripleseat at www.tripleseat.com.
Sun, 11 Mar 2018 19:00:00 -0500
The Restaurant Technology Guys Podcast Ep. 040: The Hidden Benefits and Pitfalls of Special Events
Sure, we all know that days like Valentine's Day are great days for restaurants to make money, but can they also spell disaster? Join Jeremy and Ryan as they chat about the hidden benefits and pitfalls of these special event days!
Mon, 26 Feb 2018 18:00:00 -0600
The Restaurant Technology Guys Podcast Ep. 039: Should I stop taking cash?
Hold up... What? Stop taking cash?? That's right. Restaurants and retailers are now starting to accept only credit cards and alternative forms of payments! Crazy, right? Maybe not so much...Join Jeremy and Ryan as they discuss everything that is "cashless": What it means for your restaurant, what are the benefits, and what are the risks? This is a big one!
Sun, 11 Feb 2018 18:00:00 -0600
The Restaurant Technology Guys Podcast Ep. 038: Podcasting 101. How we do what we do.
Have you ever wondered just what it takes to start your very own podcast? Maybe you're thinking about starting one and don't know where to begin. In today's podcast, Jeremy and Ryan discuss why they created the Restaurant Technology Guys podcast, how they got started, and some major pitfalls to watch out for in the journey! Get a behind-the-scenes look at what goes into the art of podcasting! Check it out!Of course, check out our sponsors at www.upshow.tv/rtg to get your very own custom demo of YOUR Upshow platform today!
Sun, 28 Jan 2018 18:00:00 -0600
The Restaurant Technology Guys Podcast Ep. 037: Book Report!! Shoe Dog by Nike's Phil Knight
In this candid and riveting memoir, for the first time ever, Nike founder and board chairman Phil Knight shares the inside story of the company’s early days as an intrepid start-up and its evolution into one of the world’s most iconic, game-changing, and profitable brands. Ryan and Jeremy dive deep on this one and it's one you won't want to miss!To get your copy of Shoe Dog, visit: http://amzn.to/2Ddweo1
Mon, 15 Jan 2018 18:28:40 -0600
The Restaurant Technology Guys Podcast Ep. 036: How to build a digital fanbase and crush it online!
Have you ever looked at some restaurants and realized that they were absolutely crushing their online marketing game? Or maybe you've wondered just how some restaurant brands become a pop-culture sensation. Join the Restaurant Technology Guys as they welcome Digital Conversion Specialist and all around digital community building expert Jacob Ruiz of Action Ready Marketing. In this episode, they talk about the tactical ways to create these critical communities - both online AND inside your restaurant. This is one that you don't want to miss!!Get your free 1-month trial and custom demo of Upshow at www.upshow.tv/rtg!
Mon, 01 Jan 2018 18:00:00 -0600
The Restaurant Technology Guys Podcast Ep. 035: What does the future hold?
What would you say if we told you that one day you'll be able to enjoy a nice steak dinner in a 5-Star restaurant with your brother who lives 1,200 miles away without ever leaving your home? Or what if you could see your food being prepared in real-time in a bird's eye view in the perspective of the chef? These are the things we are talking about in our latest podcast... And this one is a headtrip! So strap in and get ready for the FUTURE!Visit our friends at Upshow at www.upshow.tv/RTG. Sign up today and get your first month totally FREE!
Sun, 17 Dec 2017 18:00:00 -0600
The Restaurant Technology Guys Podcast Ep. 034: Driving higher profits with digital signage
Have you ever wondered "What's one easy way I could make my restaurant more profitable?". It's probably more like when haven't you wondered that?! In today's podcast, Jeremy and Ryan discuss one easy way to help increase profits and make a bigger impact on the guest experience! It's a win-win that you can't afford to miss!www.upshow.tv/rtg
Sun, 03 Dec 2017 18:00:00 -0600
The Restaurant Technology Guys Podcast Ep. 033: Employee Feedback Loops: Getting Best Feedback
In their latest Podcast, The Restaurant Technology Guys talk about something that is usually lacking in a manager's busy day - and that's giving and receiving constructive feedback. Join Jeremy and Ryan as they talk about step-by-step practices to incorporate "feedback loops" into your daily business practice and the HUGE benefit it can have. Check it out! As always, we love the feedback ourselves. Reach out to us at www.restauranttechnologyguys.com to let us know what you think or if you have a great topic for an upcoming show!
Sun, 19 Nov 2017 18:00:00 -0600
The Restaurant Technology Guys Podcast Ep. 031: How to achieve work/life balance
It happens to everyone... Kids are sick, the babysitter can't come in, or you woke up with a headache and sore throat. It's something we all deal with: life. But oftentimes, we have to push through these setbacks to keep the ball rolling. Join Jeremy and Ryan as they welcome a VERY special guest in studio to discuss just how to make sure you can take the time to take care of the other parts of your life that may need attention. Check it out!
Sat, 14 Oct 2017 19:00:00 -0500
The Restaurant Technology Guys Podcast Ep. 030: The Guest Experience of the Future!
Join Jeremy and Ryan as they do a little gazing into the crystal ball and talk about what the FUTURE of guest experience is going to look like! They talk about some pretty future-forward things, but all things you need to consider TODAY to be ready for TOMORROW! This is one you won't want to miss.
Mon, 02 Oct 2017 19:00:00 -0500
The Restaurant Technology Guys Podcast Ep. 029: BOOK REPORT: Ideal Team Player
In this episode, Jeremy and Ryan recap a book that has made an incredible impact for their careers. They think it's one you'll find a HUGE value in... Check it out. If you want to purchase a copy of this book, you can do that here: http://amzn.to/2wBH8vA
Sun, 17 Sep 2017 19:00:00 -0500
The Restaurant Technology Guys Podcast Ep. 028: Hiring Best Practices: Finding Talent that STAYS!
We all know that the restaurant space has crazy high turnover. But what if your restaurant could be different? How much money would you save? How much better guest experience would your patrons have? Join Jeremy and Ryan as they do a deep dive into how to attract, hire, and keep TOP talent. You're not going to want to miss this one!
Tue, 05 Sep 2017 12:42:14 -0500
The Restaurant Technology Guys Podcast Ep. 027: What's up with Door Dash, UberEATS and others?
Have you heard about some of the next-generation delivery tools that are available to restaurant operators today? Tools like UberEATS, Caviar, Door Dash, and many others? It's one of the hottest topics on the streets of the restaurant biz and Jeremy and Ryan deep dive into all of it to get to the bottom of what YOU need to know!
Mon, 21 Aug 2017 19:00:00 -0500
The Restaurant Technology Guys Podcast Ep. 026: The Ins and Outs of Kitchen Video
Are you considering adding kitchen video but aren't quite sure how? Or maybe you're tired of losing tickets or the cost of paper is outrageous. Whatever the case is, Jeremy and Ryan discuss all the benefits of kitchen video, why you should install it, and some of the pitfalls to watch out for! Check it out
Mon, 07 Aug 2017 11:29:24 -0500
The Restaurant Technology Guys Podcast Ep. 025: Next Generation Payment Security
Ever wonder what all the buzz was about surrounding all these new-fangled payment types like Apple Pay, EMV, Door Dash, and others? Are you confused about what that means for your business and what you need to do about it? Then this podcast is for you! Check it out now!
Mon, 24 Jul 2017 17:19:18 -0500
The Restaurant Technology Guys Podcast Ep. 024: Restaurant Email Marketing 101
Have you ever wondered why some email campaigns say the right thing at exactly the right time? How do they do it? How can your restaurant do the same thing? If it's something you're considering or something you'd like to do better, join with Ryan and Jeremy for this podcast where they talk about all of the beginner's guide to restaurant email marketing!
Tue, 11 Jul 2017 13:25:06 -0500
The Restaurant Technology Guys Podcast Ep. 023: 5 Things to Do When Adding Guest Ordering Technology
Are you on the fence on whether or not to add GUEST ORDERING to your restaurant? Whether it's a tablet at the table, a kiosk in the lobby, or a handheld that your servers use, we say GO. FOR. IT. But first, listen to Jeremy and Ryan discuss the 5 things to watch out for when implementing guest ordering! It could save you time and money down the road! Check it out!
Sun, 25 Jun 2017 19:00:00 -0500
The Restaurant Technology Guys Podcast Ep. 022: Managing your franchisees with technology
Do you have franchisees? Are you a franchisee? Are you thinking of franchising? Then this podcast is FOR YOU!Check it out!
Mon, 12 Jun 2017 13:04:28 -0500
The Restaurant Technology Guys Podcast Ep. 021: Personal and Professional Tools for Success
If there's one thing we know, it's that business professionals are always BUSY! Especially in the restaurant world, owners are busy running their restaurant, exploring possibilities for new locations, managing technology, building new menu items, and the list goes on. Add in busy personal lives with travel, kids, sports, and family and that professional has very little free time. Join Jeremy and Ryan as they discuss the tools to keep today's busiest professionals on track and on time! Make the time to listen to this one!
Sun, 28 May 2017 19:00:00 -0500
The Restaurant Technology Guys Podcast Ep. 020: Tackling New Tech with Special Guest Omnivore
Have you noticed technology has taken off like crazy? Especially in the restaurant space, there's never been a better time to be in restaurant technology. But with all the innovative options out there, there are some equally confusing question marks. Get some of those questions answered and more as Jeremy and Ryan welcome Mike Wior, CEO of Omnivore! You can't afford to miss this one!
Mon, 15 May 2017 19:00:00 -0500
The Restaurant Technology Guys Podcast Ep. 019: Employee Theft - 8 Ways employees can steal!
POOR AUDIO ALERT (last one, we promise!)Theft is unfortunately a threat we all have to worry about! With the latest podcast, we'll name 8 extremely common ways employees can steal from you!!
Tue, 02 May 2017 16:19:52 -0500
The Restaurant Technology Guys Podcast Ep. 018: 5 Tech Building Blocks For Building Your Restaurant
If you're trying to start a new restaurant, revamp your existing one, or just take a look at the technology options out there today, Ryan and Jeremy break down the TOP 5 THINGS you need to focus on as building blocks to successfully build and future-proof your restaurant. Check it out!*POOR AUDIO QUALITY ALERT* We were just too eager to share our thoughts with you and we got a little ahead of ourselves with recording. Our apologies for the poor quality. We'll be back up to snuff soon enough!
Sun, 16 Apr 2017 19:00:00 -0500
The Restaurant Technology Guys Podcast Ep. 017: Social Media, An Overview
Do you know what the best social media platform for your restaurant is? In this episode, Jeremy and Ryan do a dive into the top social media platforms, describing what each one is and why you should at least know what they are! If you've ever scratched your head when it comes to social media, this is the podcast for you! Check it out!
Sun, 02 Apr 2017 19:00:00 -0500
The Restaurant Technology Guys Podcast Ep. 016: Tradeshow Takeaways and What They Mean For YOU!
Jeremy and Ryan have returned from their travels and are here to tell you all about what they saw and how it impacts your business. Save yourselves the trip and check out this podcast! You won't be sorry you did.
Tue, 21 Mar 2017 11:10:31 -0500
The Restaurant Technology Guys Podcast Ep. 015: 5 Technology Mistakes You're Making Right Now
In our latest podcast, Jeremy and Ryan talk about 5 BIG mistakes you're making today that you might not even know that you're making!! This is one that your guests want you to listen to! Take a listen!
Sun, 05 Mar 2017 18:00:00 -0600
The Restaurant Technology Guys Podcast Ep. 014: Tackling Restaurant Tradeshows, A How-To
Do you often find yourself wandering around aimlessly at tradeshows? Do you not know which tradeshows to attend this year? Then this episode is for you! We've got a quick step-by-step guide to making the most out of each tradeshow you attend. CHECK IT OUT!
Sun, 19 Feb 2017 18:00:00 -0600
The Restaurant Technology Guys Podcast Ep. 013: What's up with mobile payments?
Join Ryan and Jeremy on their latest podcast as they deep dive into mobile payments. What is NFC? Apple Pay? Samsung Pay? How do you pay through an app? What are the pros? What are the cons? All of these questions are answered AND MORE! Check it out!
Mon, 06 Feb 2017 18:00:00 -0600
The Restaurant Technology Guys Podcast Ep. 012 - The New Age of POS
Join Ryan and Jeremy as they demystify the maze that is POS today... If you're confused with what tablet, cloud, traditional, and mobile POS means, this podcast is FOR YOU! Check it out!
Fri, 20 Jan 2017 16:24:13 -0600
The Restaurant Technology Guys Podcast Ep. 10 - Going mobile: A step-by-step guide to mobility
Join Jeremy and Ryan as they walk the everyday restaurateur through the maze that is modern "mobility". First, they define what "mobility" truly is and what it means for your business. They then describe the building blocks that you need to take your business into the digital age, empowering your guests and driving incremental sales.
Sun, 18 Dec 2016 18:00:00 -0600
The Restaurant Technology Guys Podcast Ep. 009 - Avoiding Headaches Implementing New Tech
Join the restaurant technology guys as they tackle one of the industry's biggest headaches: Changing out technology! Listen in as Jeremy and Ryan circumnavigate this necessary evil as technology quickly evolves in the space. This is one that you can't afford to miss! Check it out!
Thu, 01 Dec 2016 18:00:00 -0600
The Restaurant Technology Guys Podcast Ep. 008 - RDC Recap
Join Ryan and Jeremy as they recap the RDC2016 event - where the developers of one of the industry's heaviest hitters - POSitouch - bares all and shares the plan for the future. You don't want to miss this!
Sun, 06 Nov 2016 18:00:00 -0600
The Restaurant Technology Guys Podcast Ep. 007 - 2017 Predictions
Coming off the heels of their last 2016 Recap Podcast, Jeremy and Ryan discuss what's in store for 2017! Flying cards and self-cleaning grease traps? Maybe not, but join them in this podcast to see what their thoughts are for 2017!
Mon, 26 Sep 2016 19:00:00 -0500
The Restaurant Technology Guys Podcast Ep. 006 - 2016 Predictions Recap
Join the Restaurant Technology Guys as they review the 2016 Predictions made by one of the industry's hardest hitters. Were they right? Were they wrong? Jeremy and Ryan discuss!
Tue, 13 Sep 2016 19:00:00 -0500
Restaurant Technology Guys Podcast Ep. 004 - Choosing A POS Partner
Join the Restaurant Technology Guys as they discuss picking a partner to deliver one of the most important pieces of technical equipment in your restaurant: your Point of Sale.You'll learn the top things to look for in a POS provider, how to vet them out, and how to weed out the good from the bad.Connect with us on social and on our website www.restauranttechnologyguys.com
Fri, 12 Aug 2016 19:00:00 -0500
Restaurant Technology Guys Podcast Ep. 003 - Combatting $15/hour
The Restaurant Technology Guys tackle the topic of the Living Wage increase sweeping the Western Half of the United States. This wage increase is great for employes, but can mean big headaches for restaurant owners. How will they respond? We discuss several options for combatting these rising costs.In the show:Tableside Ordering:-NorthStar Order Entry: http://cbsnorthstar.com/northstar/northstar-pos-software/-Ziosk: http://www.ziosk.com/-ELaCarte: http://elacarte.com/Panera 2.0:-https://www.panerabread.com/content/dam/panerabread/documents/press/2014/panera-unveils-panera-2.0.pdf
Tue, 20 Oct 2015 19:00:00 -0500
Restaurant Technology Guys ep. 000 - Episode 0
This is the Episode 0 of the Restaurant Technology Guys podcast - where we tell you a little bit about ourselves, our lives, and why you should listen to our podcast!Visit us at restauranttechnologyguys.com or at cbsnorthstar.com.Recorded 9.25.15
Mon, 28 Sep 2015 13:56:04 -0500
Restaurant Technology Guys Podcast ep. 001
In this episode, the Guys discuss the top 5 tech solutions for any new or established business to help your business grow!Visit us at www. restauranttechnologyguys.com or cbsnorthstar.comRecorded 7 July 15
Mon, 28 Sep 2015 13:11:13 -0500
Restaurant Technology Guys Podcast Ep. 002 - EMV
On Episode 2 of the Restaurant Technology Guys Podcast, the Guys discuss EMV as the deadline quickly approaches.Visit restauranttechnologyguys.com for more info, or email rtg@cbsnorthstar.comRecorded: 9/25/15
Mon, 28 Sep 2015 13:02:55 -0500
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