In this episode of the EA Campus podcast, join Nicky as she welcomes Rebecca Greenhill, a seasoned Executive Assistant (EA) at Cobalt Search. Rebecca's unique career journey has transitioned from dance performance and teaching to retail management and finally into the realm of executive assistance. She shares the rich tapestry of experiences that have shaped her career. Her story is a testament to resilience, adaptability, and the pursuit of passion across different stages of her life.
Discover how Rebecca's early career in retail laid a solid foundation for her skills in management, dealing with diverse personalities, and fostering resilience—skills that later became invaluable in her role as an EA. Rebecca's turning point came from an inspired moment by the film "The Devil Wears Prada," leading her to pursue a career that combines pace, challenge, and the thrill of solving daily puzzles in an office environment.
At Cobalt Search, Rebecca supports the CEO, managing a wide range of tasks, from calendar and email management to handling HR and finance tasks. She emphasises the varied and dynamic nature of her role. The episode delves into the importance of adaptability, the joy of variety in daily tasks, and the significance of building relationships within the business.
Rebecca also touches on her life outside of work, including her involvement in musical theatre and the balance between personal life and professional commitments. The discussion extends to advice for aspiring EAs, highlighting the importance of emotional intelligence, the ability to say no to prioritize effectively, and the value of continuous learning and self-improvement.
This conversation not only illuminates the evolving role of executive assistants but also offers valuable insights and advice for those navigating or aspiring to thrive in this career path.
In this episode of the EA Campus Podcast, Nicky Christmas interviews William Richardson, an executive assistant at United Launch Alliance (ULA), where he shares insights into his career journey and the dynamic nature of his role in the aerospace industry.
William describes his accidental entry into the administrative field, starting from customer service in consumer electronics and evolving into various roles, including consulting and private equity, before landing in the aerospace industry with ULA.
As an Assistant, William likens his role to "air traffic control," focusing on managing information flow and ensuring efficient communication across teams. He highlights the challenges and rewards of working in a fast-paced and innovative environment.
William stresses the importance of seeking professional development opportunities and documenting achievements. He emphasizes asking for development resources and tracking value added to the organization.
William advocates for involvement with the International Association of Administrative Professionals (IAAP) for certification, networking, and career advancement. He mentions the Certified Administrative Professional (CAP) certification and specialities in project management, event planning, and technology applications as beneficial for executive assistants.
For more information on IAAP and the certifications mentioned, visit IAAP.
In this captivating episode of the EA Campus podcast, host Nicky Christmas sits down with Grazia Maietta for an insightful conversation about her journey as an Executive Assistant (EA) in the dynamic world of technology. Grazia, originally from Italy with a background in foreign languages, delves into her career evolution from a translator and teacher in Italy to an accomplished EA in the UK.
Working currently at Condense, a company specializing in live-streaming events into digital worlds, Grazia shares the intricacies of her role, which uniquely blends EA responsibilities with office management. She provides a fascinating glimpse into Condense’s innovative work in AR, VR, and the Metaverse, underscoring the company's unique ability to stream content from their Bristol-based Metaverse studio to various digital venues.
Grazia talks about the challenges and rewards of her position, including managing the busy schedule of Condense's CEO, Nick Fellingham, and supporting other directors and teams. Her role extends beyond administrative tasks, involving close interaction with engineers and technicians, particularly during live events.
The conversation takes a personal turn as Grazia shares her morning routine and how it prepares her for the day's challenges. She emphasizes the importance of work-life balance, enjoying outdoor lunches by Bristol's waterfront, and her passion for Latin American dances like salsa and bachata.
Nicky and Grazia discuss the importance of being proactive, adaptable, and managing expectations in the EA role, especially in a tech-driven environment like Condense. Grazia offers valuable advice for aspiring EAs, highlighting the significance of continuous learning, staying up-to-date with industry trends, and leveraging platforms like LinkedIn and Discord for professional growth.
In this podcast episode, Emily discusses her transition from college to the hospitality industry, her progression into events planning, and her eventual move into an EA role. She emphasises the importance of organisational skills and the dynamic nature of her job, dealing with various tasks ranging from events planning to managing the CEO's schedule and communications.
Emily shares her experiences of learning on the job, the significance of mentorship, and the evolution of her role from PA to EA. Her passion for her current company, Inicio Group, shines through as she discusses the rewarding nature of her work in social care. She also delves into her personal life, highlighting her interests like running, going to the gym, and her involvement in an ABBA tribute band.
We touch on the challenges of the EA role, such as juggling conflicting priorities and learning to deal with high-pressure situations. Emily provides valuable advice for aspiring assistants, emphasising the importance of learning about their organisation, developing a thick skin, and being proactive in communication and task management.
She also advocates continuous learning and professional development, recommending resources like LinkedIn, networking opportunities, and specific training courses. Emily's story is an inspiring example of how dedication, adaptability, and a willingness to learn can lead to a successful and fulfilling career as an Executive Assistant.
- Book: The Joy of Work
- Course: The Exceptional PA by Heather Baker
Episode 34 of the EA Campus Podcast features Laura Escalante, an Executive Assistant at Golden Software, in conversation with host Nicky Christmas. The episode delves into Laura's career journey, highlighting her pivot from a decade in operations and program management within human services to becoming an executive assistant. Laura shares her immigrant background, moving from Lima, Peru, to the US as a teenager and how this experience shaped her work ethic and career choices.
Laura discusses her transition during the pandemic, which coincided with her becoming a mother, leading her to seek a more fulfilling and sustainable career path. This search led her to establish her own business as a virtual assistant, My Virtual Edge, and eventually to her current role supporting the CEO of Golden Software. She reflects on the challenges of balancing work with motherhood and the importance of being present for her son.
Nicky and Laura also explore the skills Laura developed in her previous roles that aid her in her current position, such as quickly understanding people's needs and effective communication. They discuss the impact of technology on Laura's work, with a particular emphasis on her use of ChatGPT to enhance productivity. Laura advises listeners on building trust with executives, learning new skills, and the importance of being part of a supportive community.
The conversation covers Laura's daily routine, the transition to working remotely, and her methods for managing multiple clients in her virtual assistant business. She emphasizes the importance of consistency and reliability in building trust with executives. She concludes by reflecting on the key skills that have contributed to her success in the Assistant role.
In this insightful episode of the EA Campus Podcast, host Nicky Christmas sits down with Tawnya Convoy, a dynamic executive assistant with a unique career trajectory. Tawnya shares her fascinating journey from being a professional flutist and music teacher to thriving in the world of technology and startups. She delves into her experiences at Apple, her transition during personal life changes, and her growth in various startup environments.
Featured Books, Products, Tools, and Technologies:
- Tawnya shares her experience working at Apple and her fondness for Apple products, which she continues to use both personally and professionally.
- Link: Apple Official Website
- Tawnya emphasizes the importance of Google Calendar in managing her tasks and schedules, highlighting its notification system and color-coding feature.
- Link: Google Calendar
- Tawnya mentions using ClickUp for task management and organization, describing it as a vital tool in her workflow.
- Link: ClickUp
- Slack is discussed as a crucial communication tool in Tawnya's work, particularly for its integrations and apps.
- Link: Slack
- Tawnya recommends "Atomic Habits" for personal development and habit formation.
- Link: Atomic Habits on Amazon
- Tawnya expresses her admiration for Mel Robbins and her motivational approach.
- Link: Mel Robbins' Website
Welcome to the latest episode of the EA Campus podcast! In this episode, we had the pleasure of interviewing Christi Brewer, an accomplished Executive Assistant (EA) to the CEO at Shipt. Christi shared valuable insights into her career journey, overcoming preconceived notions about the Assistant role, leveraging technology in her day-to-day work, and her experience working for a startup.
The episode started with Christi providing an overview of her career path, highlighting her business administration and marketing background. She shared how she initially worked in retail management, ventured into the insurance industry, and eventually found her passion in marketing. However, during the Great Recession in 2009, she faced a round of layoffs that led her to explore new opportunities.
Christi recounted how a recruiter encouraged her to consider an EA role, despite her initial reservations and misconceptions about the position. Taking a leap of faith, she embraced the role and discovered her love for it. Her story resonated with many Assistants, who are often surprised by how fulfilling and rewarding the EA profession can be.
As the EA to the CEO at Shipt, Christi discussed the various aspects of her role. In addition to managing her executive calendar, inbox, and travel arrangements, she described herself as a "people connector," a sounding board, and a problem solver. She emphasised the importance of adaptability and highlighted her ambivert personality, enabling her to connect with leaders while excelling in focused, independent work.
The conversation shifted to the use of technology in Christi's role. She revealed that Shipt primarily relies on Slack for communication, enabling her to stay connected with her executive and the team throughout the day. Christi emphasised the significance of being well-versed in technology tools and adapting to the digital landscape to enhance productivity and collaboration.
The podcast delved into Christi's experience working for a startup. She shared her appreciation for the fast-paced environment at Shipt, a retail tech company. Christi highlighted the dynamic nature of her role, where each day presents new challenges and unique needs. She also emphasised the importance of being proactive, staying agile, and embracing change when working for a startup.
Towards the end of the episode, Christi provided valuable advice for Assistants aspiring to work for startups. She encouraged them to be open-minded, flexible, and willing to take on diverse responsibilities. Christi emphasised continuous learning, adaptability, and building solid relationships with colleagues and executives in a startup setting.
In this episode, we have the pleasure of hosting Holly Copsey, a Business Support Specialist at Virtually Priceless. Holly shares her remarkable journey and valuable insights into her 20-year Executive Assistant (EA) career.
Join us as we delve into Holly's journey and learn how she navigated the shifting landscape of the EA profession, particularly during the pandemic. Discover her insights on running a successful VA agency and how she has adapted her services to meet client's evolving needs. Tune in to gain valuable knowledge and inspiration from Holly Copsey, a seasoned EA and business support specialist.
In the next episode of the EA Campus podcast, we have the pleasure of hosting Shaun Alphonso, Executive Business Partner at Georgian, a renowned venture capital firm specializing in SaaS technology investments. Join host Nicky Christmas as she delves into Shaun's intriguing career path and uncovers the valuable lessons he learned. From working in Starbucks to his stellar EA career, Shaun shares many helpful tips and tricks for Assistants, including time management techniques, technology use, and how he manages communication with his Executives. This is one not to miss.
In Episode 29, we had the pleasure of sitting down with Lora Whicher, the Founder of Lora May Virtual PA. Lora's journey in the corporate world as an executive assistant took her through various roles, including a significant stint at Savills real estate agency.
During our conversation, we delved into Lora's career trajectory, exploring her experiences working as a corporate EA and the pivotal moment that led her to start her own virtual assistant business. We discussed the challenges she faced and overcame, especially during the pandemic, and how she managed to successfully establish Lora May Virtual PA.
One of the highlights of our conversation was learning about Lora's ability to adapt and work with different personality types. She shared invaluable insights on navigating various working styles and how she leverages her expertise to provide top-notch support to her clients.
Additionally, Lora shared her effective time-blocking techniques and how she manages her day to ensure productivity and balance. Her expertise in structuring her schedule provides actionable tips and strategies that can benefit all EAs looking to optimize their workflow.
Join us as we dive deep into Lora's journey, from her corporate EA days to becoming a thriving virtual assistant entrepreneur. Her story is a testament to resilience, adaptability, and the power of seizing opportunities, even in challenging times.
So, if you're ready to be inspired and gain valuable insights into the world of virtual assistance, grab your favorite beverage, find a cozy spot, and get ready for Episode 29 of the EA Campus podcast
Welcome to the EA Campus podcast! In this episode, we sit down with Hayley Hudson, the Founder of Hudson Admin Support and the VA Lounge. Join us as we delve into Hayley's journey of starting her own virtual assistant business and creating a thriving network for VAs.
In our conversation, we explore the world of virtual assistance and dive into the tech tools and strategies that can empower assistants to excel in their roles. Hayley shares valuable insights on building confidence, understanding your worth, and leveraging technology to streamline administrative tasks.
Whether you're an aspiring virtual assistant or an experienced assistant looking to enhance your skills, this episode is packed with practical tips and advice. Tune in as we unlock the secrets to success in virtual assistance and gain a deeper understanding of the value that assistants bring to the table.
Join us on the EA Campus podcast as we learn from Hayley Hudson and uncover the possibilities that await in the realm of virtual assistance. Get ready to boost your confidence, harness the power of technology, and embrace your worth as an assistant. Don't miss this inspiring and informative episode!
In this episode of EA Campus, we chat with Stephanie Hand, Founder of OnHand Executive Services. Stephanie shares her journey from working as an in-house Assistant to starting her freelance Assistant business. She discusses her experience onboarding a new CEO and provides valuable insights into dealing with workplace bullies. Additionally, Stephanie shares her daily routine and offers advice for assistants starting in the profession. Whether you're an experienced Assistant or just starting out, you'll want to tune in to hear Stephanie's valuable tips and tricks for navigating the world of executive support. Don't miss this inspiring conversation!
On this episode of EA Campus, we chat with Katie Parker, Founder of Parker PA Ltd. Katie shares her experience of transitioning from a corporate EA to starting her own virtual assistant business during the pandemic. She provides valuable insights into working with new clients and managing the day-to-day operations of a VA business. Additionally, Katie offers advice for Assistants who want to be more proactive in their careers and shares her decision to move away from working in London. Tune in to hear about Katie's tools and techniques to make her work more effective and efficient. Whether you're an aspiring VA or an experienced Assistant looking to take your career to the next level, you won't want to miss this insightful conversation.
In this episode of the EA Campus podcast, we chat with Abbie Fernandes, Founder of Swift VA. Abbie shares her journey from being a corporate Assistant to starting her own Virtual Assistant business and how she navigated the challenges of moving to different countries while supporting her husband and young family. She provides insights into the critical skills required for running a successful VA business, including building client relationships and setting boundaries. Tune in to hear Abbie's inspiring story of overcoming challenges and achieving success as a Virtual Assistant.
In this episode of the EA Campus podcast, we sit down with Jamila Benomar, the founder of Your Virtual Pod. Jamila shares her insights on the profession, building confidence in the role, and establishing yourself as an expert in your orgainsation. We discuss the benefits of working as a Virtual Assistant and the challenges of starting the business. Jamila also shares her tips on effectively operating as an Assistant in large corporate organisations.
In this week's episode of The EA Campus podcast, we are delighted to be joined by Pippa Andrade, Founder of PAVA Support. Following a long career as a corporate Assistant in financial services, Pippa took her career in a new direction by starting a VA business. In this episode, we explore her journey and learn how she started her business and the crucial lessons her corporate career taught her.
In our next episode of The EA Campus Podcast, we interview Lauren Bordon, Founder of Your Trilingual Support. Lauren shared her journey from linguist to Executive Assistant, working for private HNMI in Mayfair, London and setting up her virtual support business and relocating to Barcelona, Spain. Enjoy the next episode of The EA Campus Podcast.
We are thrilled to have two guests with us this week. Claire Houston and Paula Kokare are the Founders of Houston & Ko. This business helps entrepreneurs, startups, and small businesses focus on what matters most for their growth by delegating the most tedious and time-draining tasks. Claire and Paula share their insights on what it takes for Assistants to move from a corporate into a freelancing role, what Entrepreneurs and startups are looking for in an Assistant role and how Assistants can define what they can offer and where they add value.
We are thrilled to have Purvi Shah as the next guest on The EA Campus Podcast. Purvi is an established Assistant who has worked across many industries, including media, wine & spirits and financial services. We discussed her start in the Assistant sector, what it is like working in a fast-paced news organisation and supporting multiple c-suite level Executives.
In the next episode of The EA Campus Podcast, we have a fantastic interview with Tara Sims, Senior Manager of Administrative Services Office Management at Comcast.
Tara is a dynamic, strategic problem solver and executive partner with 15+ years of experience supporting C-suite leaders and other senior-level professionals within Fortune 500 companies.
In the interview, we discussed Tara's career, how she manages a team of Assistants, how she built her personal brand and can focus on the many tasks her role encompasses.
In this episode, we are delighted to have Hayley Herriotts, an Executive Assistant at L’Oréal Luxe. We had a fantastic discussion about her experience working in the luxury beauty industry, working at and getting promoted with one organisation and what that takes for an Assistant to achieve. We talked about juggling work and being a mum, taking time out for yourself and avoiding burnout. We talked about the fast-paced nature of the role, organising incredible events and what it takes to work for a global brand. Enjoy this special episode!
In this episode, we have a fantastic conversation with Aisha Everett-Khalif, Business Manager at CUNA Mutual Group. Aisha shares her journey from Assistant to Business Manager. We talk about her intentional morning routine, how she manages her time and the challenges of an in-depth role. We discussed her DEI work and the importance of bringing your authentic self to work.
In this episode, we are delighted to have Rebecca Steifle, an Assistant with over 27 years of experience in executive administration, organizational management, sales and corporate governance. In the interview, we discussed Becca's career in banking, how she moved into an Assistant role, and how she builds relationships with her Executives and manages expectations. We discussed the Assistant network at ReWa and the need for Assistants to collaborate and share best practices.
In this episode of The EA Campus Podcast, we interview Hilary Fung, EA at Slack. Hilary is a knowledgeable, meticulous Assistant who understands how to create impact in the Assistant role. Hilary talked about her experiences working at Slack and shared some great tips for using Slack effectively. We discussed working for multiple Executives, building relationships and being thoughtful about the Assistant career.
On this episode of The EA Campus Podcast, we have Fiona Hurst, Executive Assistant to the Chief Legal Officer at SThree. Before her current role, Fiona worked at Airbnb in their Paris office. It was indeed a rollercoaster ride, and we spent a lot of time talking about her experiences working at a unicorn start-up right at the beginning of its rise.
On this episode of The EA Campus Podcast, we are excited to welcome our guest Ethan Bull, Founder of ProAssisting and co-founder of The 29-Hour Workday.
Ethan started his career as an Assistant in the entertainment industry before supporting senior-level Executives in the fast-paced world of advertising. Ethan and his family moved out of New York City, and with his wife, they formed ProAssisting, a high-level remote Assistant business. Ethan shared his thoughts on what it takes to work as a top performing Assistant, why it is crucial to develop a high-touch hospitality mindset, what it was like working in the entertainment industry and how Assistants can set expectations with demanding Executives. We covered a wide range of topics, so I hope you enjoy this episode of the EA Campus Podcast.
Our next episode is with Puichi Hau, EA at Our Future Health. Puichi is a highly competent, resourceful and discrete solution provider often relied on to fix things. She is always the 'go-to' person for colleagues, friends, and family. Puichi takes us through her career, which has covered many industries and sectors. She shares her thoughts on falling out of love with the role, finding her ideal job, mentoring and managing other Assistants and career paths for the industry.
In this episode of The EA Campus Podcast, we are thrilled to be joined by Roxanne Smith, PA, at DeepMind. Roxanne is a thoughtful and determined Assistant who brings such a depth of knowledge to any conversation about the Assistant role. Roxanne is ten years into her Assistant career and is building an impressive range of skills that make her stand out in our industry. In this episode, we talk about her return to work after starting a family, how she works within a team of Assistants, managing the challenges that come with the role and what she hopes to see in the future for the Assistant industry.
On this episode, we are joined by Fiona Shea, EA to the Group Chief Executive at Legal and General. Fiona has over twenty years of experience working with senior board-level Executives. Her knowledge shines through in this interview. We discuss the partnership with her current Executive and her techniques for remembering every request. Fiona shares her experience working at Enron in its last days and moving between industries as an Assistant.
We are delighted to be joined by Jessie Pearson, PA, to CFO and Director of Strategy & Corporate Development at Workspace Group. A London-based real estate business. We talked across a broad range of subjects in this discussion, including Jessie’s start as a receptionist and how that helped her in her Assistant career; we spoke of her need to take short-term contracts while dealing with very personal challenges at home and how that shaped her outlook on life and her career. And we talked about how she structures her day and the value she has brought to acquisition projects in her organisation.
Janice is the Executive Assistant to the CEO and Founder of Luno. Janice has over 14 years of experience working in Australia and London, and she currently supports her Executive remotely from her home in Melbourne. Janice is incredibly passionate about the Assistant role and has a huge amount of knowledge which I'm so pleased she has shared with our listeners.
We discuss how she manages her day while working remotely, the development of her leadership skills and how she manages a team of Assistants. We talk about her day and why it is important to communicate what Assistants do daily. We discussed the importance of asking for what you want and building your confidence through networking and finding your voice.
Rosy and I recorded the podcast just a few months before she decided to leave Etsy to travel and spend time with her family, but we are really grateful to be able to share the conversation with you today.
During the conversation, we discussed how she started her career as an Assistnat, having previously worked in the theatre. We discussed how she worked with her Executive and managed their time effectively. We talked about how important it is to have a strong network of Assistants within an organisation and their power when working together. We talked about technology and Rosy’s love of Google Calendar! And how much she enjoys managing new Assistants and seeing her team grow in confidence.
Abigail Jones, EA at Meta, always brings a wealth of knowledge and experience to these talks, and she doesn’t disappoint today. We discussed her career, her passions outside of her work, how she likes to work in partnership with her Executive, the strengths she brings to the Assistant role and how she protects her boundaries.
We are delighted to be joined by Emma Kate Bos, Executive Assistant to the CEO at APA Group, Australia's largest natural gas infrastructure business.
Emma is a highly skilled EA with vast business support, events, project management, and operations knowledge. In our interview, we discussed Emma Kate's choice to be an Assistant, her love of managing other Assistants and Administrators, building a relationship with a first-time CEO, working strategically, listening to her gut and making decisions.
Tina is an incredibly focused and strategic force, and she offers a tremendous amount of value to our listeners today. I loved talking with her and hearing about her health journey and how that has contributed to increased confidence. Her move to Berlin and why she changed her career focus from marketing and communications to supporting the CEO and C-Suite at Babbel.
We are delighted to be joined by Renee Viens, Partner Executive Assistant at Underscore VC. Renee lives in Boston, Massachusetts and has been an EA for over 20 years in various industries supporting all levels of the c-suite.
We discuss Renee’s new Underscore VC role and the recruitment process. We talk about her incredible network and ability to pull people together. We talk about her achievements in her role, events she has organised and her ability to perform calendar management Jenga frequently.
In the second episode of The EA Campus Podcast, we are thrilled to be joined by Suzie Ellams, EA, to the Co-CEO & CTO of OSTTRA. Suzie has been an Assistant for twenty years working at Elle Magazine, Burberry and now OSTTRA, a start-up Fintech company. In our conversation, Suzie shares tips on starting working in fashion and publishing.
Her decision to take a career break to start her family and how she now handles boundaries and prioritises her time. Suzie and Nicky talk about the importance of transferable skills for Assistants, and Suzie tells us about starting her new role during the pandemic and working in a hybrid environment. And of course, if her experience working at a fashion magazine was anything like the film The Devil Wears Prada!
As a strategic Assistant, Emily Housley is the CEO's partner in getting things done. In this episode of The EA Campus Podcast, she shares how she operates with a positive sense of urgency, a high level of proactiveness, and a solution-focused mindset to transform ideas into action.
Although Emily has been working in the role for only a few years she is an absolute powerhouse. She comes with tremendous knowledge and expertise working in a fast-paced environment for a growing start-up.
During our conversation, we discuss Emily's extra steps to secure her role at Crisp and the unexpected outcome. Why pressure is a privilege and how she maintains high standards in her work. We talk about her morning routine and how that sets her up for success. She shares how she communicates with her Executive and prioritises his day so that they can work together successfully.
Show Notes - https://www.theeacampus.com/podcast/ep1-emily-housley
The EA Campus - https://www.theeacampus.com/
Welcome to our new podcast. It’s called The EA Campus Podcast, and each week Nicky Christmas, Founder of Practically Perfect PA and The EA Campus, will talk to Executive Assistants, Personal Assistants and Administrative professionals that she knows, admires, and always has wanted to meet and talk to to about their careers, how they started as Assistants, what a typical day looks like, how they work with their Executives and add value in their organisations. They will share their thoughts on the industry and how they’ve built their successful careers.
Back in the day, we used to run a regular interview with Assistants about their day in the life, and then we stopped, and everyone missed it, so we are back doing something similar as a podcast!
So we hope you can join Nicky each week as we have an in-depth conversation with career-driven Assistants and get a glimpse into their work and lives. And, of course, look out for those nuggets of information that will help you move your career forward or help you with a challenge that you might have in the role.
And, of course, like everything we do here at Practically Perfect PA and the EA Campus, we hope you tune in and feel part of our community. Feel free to download and subscribe to The EA Campus podcast on Apple Podcasts, Spotify, Stitcher and wherever else you can get your podcasts!